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| Author | : Almut Koester |
| Publisher | : A&C Black |
| Total Pages | : 204 |
| Release | : 2010-07-08 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 184706115X |
Provides a fresh overview of the rapidly developing field of workplace discourse, using both genre analysis and a corpus-driven approach
| Author | : Almut Koester |
| Publisher | : Routledge |
| Total Pages | : 216 |
| Release | : 2006-09-27 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1134218923 |
Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip. Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building. A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.
| Author | : Jo Angouri |
| Publisher | : Routledge |
| Total Pages | : 244 |
| Release | : 2018-04-24 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1351068423 |
*SHORTLISTED FOR THE 2019 BAAL BOOK PRIZE* Culture, Discourse, and the Workplace brings new theoretical and methodological insights to the complex relationship between language, culture, and identity in professional settings. Examining the politics of language use at work via a critical sociolinguistic approach, this book: Utilises three case studies from institutional and business contexts to provide a unique illustration of participants’ roles and ways of negotiating membership within the business meeting; Questions essentialist meanings of culture and the ways in which they constitute a powerful resource for employees to perpetuate or challenge the status quo in their professional setting; Includes a core section on methodology for the workplace discourse researcher as well as a section dedicated to FAQs and a worked example on data analysis; Provides future directions for workplace sociolinguistics as a field and makes a case for holistic research and multidisciplinary enquiry. Culture, Discourse, and the Workplace constitutes a key resource for students and teachers of intercultural communication and ESP and will also be of significant interest to researchers in the fields of workplace studies and business interaction.
| Author | : Janet Holmes |
| Publisher | : John Wiley & Sons |
| Total Pages | : 264 |
| Release | : 2008-04-15 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1405178450 |
Gendered Talk at Work examines how women and men negotiate their gender identities as well as their professional roles in everyday workplace communication. written accessibly by one of the field’s foremost researchers explores the ways in which gender contributes to the interpretation of meaning in workplace interaction uses original and insightfully analyzed data to focus on the ways in which both women and men draw on gendered discourse resources to enact a range of workplace roles illustrates how a qualitative analysis of workplace discourse can throw light on the many ways in which workplace discourse provides a resource for constructing gender identity as one component of our complex socio-cultural identity
| Author | : S. Schnurr |
| Publisher | : Springer |
| Total Pages | : 174 |
| Release | : 2008-12-23 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 0230594697 |
Employing a discourse analytical approach this book focuses on the under-researched strategy of humour to illustrate how discursive performances of leadership are influenced by gender and workplace culture. Far from being a superfluous strategy that distracts from business, humour performs a myriad of important functions in the workplace context.
| Author | : L. Mullany |
| Publisher | : Springer |
| Total Pages | : 249 |
| Release | : 2007-07-12 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 0230592902 |
Despite the inroads made by women in the professions, the glass ceiling remains a persistent barrier to their career progression. Using a range of interactional sociolinguistic data this publication investigates the crucial role that gendered discourses play in perpetuating workplace gender inequalities.
| Author | : Gerlinde Mautner |
| Publisher | : Walter de Gruyter GmbH & Co KG |
| Total Pages | : 712 |
| Release | : 2017-07-24 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1614514860 |
In spite of the day-to-day relevance of business communication, it remains underrepresented in standard handbooks and textbooks on applied linguistics. The present volume introduces readers to a wide variety of linguistic studies of business communication, ranging from traditional LSP approaches to contemporary discourse-based work, and from the micro-level of lexical choice to macro-level questions of language policy and culture.
| Author | : Haruko Minegishi Cook |
| Publisher | : Springer |
| Total Pages | : 240 |
| Release | : 2018-04-06 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 3319635492 |
This book empirically explores how different linguistic resources are utilized to achieve appropriate workplace role inhabitance and to achieve work-oriented communicative ends in a variety of workplaces in Japan. Appropriate role inhabitance is seen to include considerations of gender and interpersonal familiarity, along with speaker orientation to normative structures for marking power and politeness. This uniquely researched edited collection will appeal to scholars of workplace discourse and Japanese sociolinguistics, as well as Japanese language instructors and adult learners of Japanese. It is sure to make a major contribution to the cross-linguistic/cultural study of workplace discourse in the globalized context of the twenty-first century.
| Author | : Bernadette Vine |
| Publisher | : John Benjamins Publishing |
| Total Pages | : 290 |
| Release | : 2004-06-24 |
| Genre | : Business & Economics |
| ISBN | : 9027295387 |
The linguistic study of workplace language is a new and exciting area of research. This book explores the expression of power in a New Zealand workplace through examination of 52 everyday interactions between four women and their colleagues. The main focus of this research is the expression of three types of "control acts", i.e., directives, requests and advice. The women include two managers who demonstrate an interactive participative style of management. They tend to minimise rather than exert power, although their status is still evident in their speech. The study is original in its combination of a quantitative and a qualitative approach, as well as in its combination of a detailed categorisation of head acts and an analysis of context and role relationships. Through the design of the study and the methodology used, the results which are brought forward challenge earlier research both on power and control acts. The data analyzed is drawn from the Wellington Language in the Workplace Project.
| Author | : A. Firth |
| Publisher | : Elsevier |
| Total Pages | : 453 |
| Release | : 2014-06-28 |
| Genre | : Psychology |
| ISBN | : 148329918X |
The study of negotiation has attracted considerable scholarly attention in recent decades, yet rarely have discourse analysts applied their particular concerns and interests to the phenomenon. Although a fundamental characteristic of negotiation is linguistic action, the detailed study of negotiation as a communicative, discourse activity is in its infancy. In the first collection of its kind, Alan Firth has brought together 14 original studies of negotiation discourse.Drawing on insights and methodologies from discourse and conversation analysis, pragmatics, ethnography and ethnomethodology, the book examines negotiations in a wide range of workplaces, including the US Federal Trade Commission, management-union meetings, doctors' surgeries, travel agencies, international trading houses in Denmark, Belgium and Australia, Swedish social welfare offices, and consumer helplines. Collectively, the book explores the notion of negotiation both as a formal encounter and as a gloss for more informal decision-making activities.Questions specifically addressed include: what is the interactional character of negotiation? How are negotiations related to the work context? And how are negotiations undertaken linguistically - as discourse-based activities? Answers are sought by utilising transcripts of real-life instances of negotiation. This allows for finely-detailed descriptions of the observed activities, providing important insight into the discourse-context relationship, the interactional bases of work acitivities, and the communicative processes of negotiation.
