Willie's Way

Willie's Way
Author: Phillip Van Hooser
Publisher: John Wiley & Sons
Total Pages: 206
Release: 2005-09-19
Genre: Business & Economics
ISBN: 0471763616

Praise for Willie's Way: "Willie's Way is a fascinating compilation of real-life customer service stories that actually make a difference. It's about building your brand one customer at a time. Read how enthusiasm, confidence, and sincerity can impact your customers, grow revenues, and impact your bottom line. This is the best book I've read on customer service in a long time." --Joe Scarlett Chairman of the Board Tractor Supply Company "Wow! Willie's Way is simply infectious. Every reader is sure to find the six secrets to be very practical. In fact, they leave us without excuse. Without a doubt, Willie's Way has the power to transform an organization from one delivering mediocre customer service to one performing at the top." --Chris Strippelhoff Vice President-Member Services Municipal Gas Authority of Georgia "Van Hooser absolutely hit the bull's-eye with an outstanding instruction manual about the keys to extraordinary customer service. I have no doubt that companies and customer service professionals across virtually every industry will find value and fresh new insights in the pages of this brilliantly written gem." --Richard G. Kelley Director of Sales Training, North America Axcan Pharma, Inc.

Death in the Delta

Death in the Delta
Author: Molly Walling
Publisher: Univ. Press of Mississippi
Total Pages: 233
Release: 2012-09-07
Genre: Biography & Autobiography
ISBN: 1617036102

Growing up, Molly Walling could not fathom the source of the dark and intense discomfort in her family home. Then in 2006 she discovered her father's complicity in the murder of two black men on December 12, 1946, in Anguilla, deep in the Mississippi Delta. Death in the Delta tells the story of one woman's search for the truth behind a closely held, sixty-year old family secret. Though the author's mother and father decided that they would protect their three children from that past, its effect was profound. When the story of a fatal shoot-out surfaced, apprehension turned into a devouring need to know. Each of Walling's trips from North Carolina to the Delta brought unsettling and unexpected clues. After a hearing before an all-white grand jury, her father's case was not prosecuted. Indeed, it appeared as if the incident never occurred, and he resumed his life as a small-town newspaper editor. Yet family members of one of the victims tell her their stories. A ninety-three-year-old black historian and witness gives context and advice. A county attorney suggests her family's history of commingling with black women was at the heart of the deadly confrontation. Firsthand the author recognizes how privilege, entitlement, and racial bias in a wealthy, landed southern family resulted in a deadly abuse of power followed by a stifling, decades-long cover up. Death in the Delta is a deeply personal account of a quest to confront a terrible legacy. Against the advice and warnings of family, Walling exposes her father's guilty agency in the deaths of Simon Toombs and David Jones. She also exposes his gift as a writer and creative thinker. The author, grappling with wrenching issues of family and honor, was long conflicted about making this story public. But her mission became one of hope that confronting the truth might somehow move others toward healing and reconciliation.

A Rosicrucian Notebook

A Rosicrucian Notebook
Author: Willy Schrodter
Publisher: Weiser Books
Total Pages: 320
Release: 1992-04-01
Genre: Body, Mind & Spirit
ISBN: 9780877287575

This book is incredibly valuable to students of various esoteric traditions because the notes and excerpts are taken from private and previously unpublished sources, and from authors whose out-of-print books are not readily accessible. Interesting information has been collected and annotated concerning such topics as blood telegraphy, ever-burning lamps, optics, spiritual skills in healing, transplantation, apparent death, isopathy, and magnetism. Includes a look into a Rosicrucian workshop.

The Eyes of Willie McGee

The Eyes of Willie McGee
Author: Alex Heard
Publisher: Harper Collins
Total Pages: 418
Release: 2011-05-10
Genre: History
ISBN: 0061284165

A Washington Post Best Book of the Year In 1945, a young African-American man from Laurel, Mississippi, was sentenced to death for allegedly raping Willette Hawkins, a white housewife. The case was barely noticed until Bella Abzug, a young New York labor lawyer, was hired to oversee Willie McGee's appeal. Together with William Patterson, a dedicated black reformer, Abzug risked her life to plead the case. “Free Willie McGee” became an international rallying cry, with supporters flooding President Truman's White House and the U.S. Supreme Court with clemency pleas and famous Americans—including William Faulkner, Albert Einstein, and Norman Mailer—speaking out on McGee's behalf. By 1951, millions worldwide were convinced of McGee's innocence—even though there were serious questions about his claim that the truth involved a secret love affair. In this unforgettable story of justice in the Deep South, Mississippi native Alex Heard reexamines the lasting mysteries surrounding McGee's haunting case.

The Red Millionaire

The Red Millionaire
Author: Sean McMeekin
Publisher:
Total Pages: 397
Release: 2003-01-01
Genre: Biography & Autobiography
ISBN: 9780300098471

"Drawing extensively on recently opened Moscow archives, McMeekin chronicles Munzenberg's political career throughout the 1920s and 1930s. He describes how Munzenberg parlayed his friendship with Lenin into a media empire, leveraging his corporate ventures against the currency of his reputation in the Kremlin. He explains how Munzenberg's mysterious financial manipulations outraged Social Democrats and lent rhetorical ammunition to the Nazis and how, by the last years of the Weimar Republic, Munzenberg and his Nazi counterpart Joseph Goebbels were firing off reckless propaganda salvos, feeding a destructive spiral of lies that poisoned the political atmosphere irrevocably.".

Willie Bea and the Time the Martians Landed

Willie Bea and the Time the Martians Landed
Author: Virginia Hamilton
Publisher: Open Road Media
Total Pages: 156
Release: 2016-01-19
Genre: Juvenile Fiction
ISBN: 1504027507

An American Library Association Notable Book: In rural Ohio in 1938, twelve-year-old Willie Bea prepares for Halloween—and an alien invasion! Halloween is Willie Bea’s favorite holiday. Her relatives always visit, and everyone cooks, bakes, and tells stories. Best of all, the kids get to dress in costume and go trick-or-treating. But this Halloween is different. When Willie’s glamorous aunt Leah, who reads palms and wears sweet-smelling perfume, hears on the radio that aliens are coming to Earth, the entire family is petrified. Will the aliens come to their small Ohio town? What will they do when they arrive? Inspired by Orson Welles’s historic War of the Worlds radio broadcast, which terrified people across the country, Newbery and Coretta Scott King Award winner Virginia Hamilton tells a gripping, imaginative, and humorous story about a Depression-era family on their day of reckoning.

Willie's Game

Willie's Game
Author: Willie Mosconi
Publisher: Open Road Media
Total Pages: 229
Release: 2015-09-22
Genre: Sports & Recreation
ISBN: 1453295267

A “fascinating” memoir by America’s greatest professional billiards player, a child prodigy in the pool halls of the 1930s who became a world champion (Library Journal). Willie Mosconi’s father never wanted him to play billiards. At night, the boy would lie awake listening to the clatter of balls downstairs in the family pool hall, and when his father wasn’t around, he would climb onto an apple crate to practice his shots. When his dad started locking up the balls and cue, young Willie improvised with potatoes and a broom handle. By the time he was 7 years old, he was good enough to play against Ralph Greenleaf in a match billed as “The Child Prodigy vs. The World Champion.” It was the start of a magnificent career that would include an unprecedented 15 world championships and the record for most consecutive balls run without a miss: 526. Nicknamed “Mr. Pocket Billiards,” Mosconi was instrumental in popularizing pool in America, serving as a consultant for iconic films such as The Hustler and The Color of Money and facing off against the famed hustler Minnesota Fats in 2 celebrated matches. Cowritten with journalist Stanley Cohen, Willie’s Game is the colorful, captivating autobiography of an illustrious champion who lifted his sport to new heights and played by one simple rule: If you don’t miss, you don’t have to worry about anything else.