Using Feedback in Organizational Consulting

Using Feedback in Organizational Consulting
Author: Jane Brodie Gregory
Publisher: Fundamentals of Consulting Psy
Total Pages: 0
Release: 2015
Genre: Business & Economics
ISBN: 9781433819513

This book provides consulting psychologists, managers, and human resources personnel with easy-to-use, evidence-based strategies for providing effective feedback to improve communication and performance in the workplace. Feedback is an essential part of communication, coaching, management, and human resource practices. Yet the essential elements that make feedback more effective often fail to go beyond the pages of academic journal articles and into the workplace where they could greatly improve communication and performance. This book is an easy-to-use resource that applies classic and current research findings to create actionable, evidence-based tactics that consulting psychologists, consultants, managers, and HR personnel can use to improve feedback exchanges in any work environment. The authors present a simple and straightforward model of the feedback process that includes four critical elements that can make or break a feedback exchange: the actions and behaviors of the feedback provider, the content of the message, the beliefs and perceptions of the feedback recipient, and the context in which feedback is provided. Each chapter includes a case example that highlights key takeaways from the research and illustrates how consultants can apply these concepts and strategies in real scenarios.

The Power of 360? Feedback

The Power of 360? Feedback
Author: Leanne E. Atwater, Ph.D.
Publisher: Routledge
Total Pages: 160
Release: 2009-11-03
Genre: Business & Economics
ISBN: 1136356363

Now learn from two seasoned consultants how to implement the 360° feedback process effectively--whatever the size and history of your organization. Packed with case studies and the authors' real-life consulting experiences, this book examines the successes and problems of 360° and upward feedback implementation efforts in more than 15 organizations, including Motorola, AT&T, Federal Express, Raychem, Colgate-Palmolive, and UPS. The book objectively considers such crucial components of 360° feedback as organizational culture and performance, pros and cons, the impact on the individual employee, and whether the feedback should be used for evaluative or developmental purposes. Models and tables lend a visual dimension to the book's concepts. Sample surveys and feedback reports--including the authors' own TEAM-Q survey and report set--show you what types of questions to ask and how to present feedback most effectively. If your comp any is considering adopting its own 360° feedback program, don't start before you read this book!

Feedback Fundamentals and Evidence-Based Best Practices

Feedback Fundamentals and Evidence-Based Best Practices
Author: Brodie Gregory Riordan
Publisher: Routledge
Total Pages: 159
Release: 2020-09-22
Genre: Psychology
ISBN: 1000178188

Feedback is an incredibly valuable source of information – it enables us to be more self-aware and understand what we are doing well, and it tells us what we could be doing differently, more of, or less of to improve our performance and achieve our goals. Feedback Fundamentals and Evidence-Based Best Practices: Give It, Ask for It, Use It provides an essential overview of feedback fundamentals, what gets in the way of effective feedback exchanges, and the impact of technology on feedback interactions. The value of feedback is often unrealized because people dread giving it, dread receiving it, and may not know what to do with it once they get it. Feedback Fundamentals and Evidence-Based Best Practices balances research, testimonials, and practical tools to provide readers with a thorough understanding of feedback exchanges. Critical findings from decades of research in psychology, business, and other disciplines are distilled into tools and strategies that readers can easily adopt in their own lives, regardless of who they are or what they do. Throughout the book are a wealth of examples from a variety of people and situations, both within and outside traditional work contexts. Feedback Fundamentals and Evidence-Based Best Practices: Give It, Ask for It, Use It is a crucial resource for professionals, leaders, and anyone of any industry or stage in life looking to give better feedback, proactively ask for feedback, gracefully receive feedback, and put that feedback to use.

Feedback at Work

Feedback at Work
Author: Lisa A. Steelman
Publisher: Springer Nature
Total Pages: 291
Release: 2019-11-21
Genre: Psychology
ISBN: 3030309150

This book delivers an evidence-based summary of best practices in providing and utilizing feedback in organizational settings. Bringing together a range of renowned experts, the chapters in this book discuss the current state of feedback theory and research, as well as practical recommendations for using the evidence to improve feedback processes in organizations. This book is intended for scholars and managers, but anyone on the giving or receiving end of feedback will benefit from a better understanding of the process. The chapters in this volume take the reader deep into the current literature, set a research agenda for the future, and provide key take-aways to enhance intentionality in the feedback process.

Consulting to Technical Leaders, Teams, and Organizations

Consulting to Technical Leaders, Teams, and Organizations
Author: Joanie B. Connell
Publisher: Fundamentals of Consulting Psy
Total Pages: 147
Release: 2022
Genre: Business & Economics
ISBN: 9781433833731

"This book presents a rich discussion of the opportunities organizational consultants have to impact the development of technical leaders, teams, and organizations. The expansion of the tech sector has revolutionized how processes are conducted in almost every realm of industry. The role of technical leaders has evolved from supporting organizational functions to creating and leading corporations, many with worldwide impact. This boom in the technology industry has brought along unique challenges and opportunities for organizational consultants"--

Thanks for the Feedback

Thanks for the Feedback
Author: Douglas Stone
Publisher: Penguin
Total Pages: 370
Release: 2015-03-31
Genre: Business & Economics
ISBN: 0143127136

The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselves Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life’s blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education.

Leveraging the Impact of 360-degree Feedback

Leveraging the Impact of 360-degree Feedback
Author: John W. Fleenor
Publisher: John Wiley & Sons
Total Pages: 131
Release: 2008-03-31
Genre: Business & Economics
ISBN: 9780470262610

Leveraging the Impact of 360-Degree Feedback is a hands-on guide for implementing and maintaining effective 360-degree feedback as part of learning and development initiatives. Written for professionals who work inside organizations and for consultants working with clients, the book draws on a proven ten-step program and lessons learned over the past twenty years of research and practice. The authors present step-by-step suggestions for the successful implementation of 360-degree feedback as well as a collection of best practices that the Center for Creative Leadership has observed and tested with their broad base of clients.

Transforming Performance Management to Drive Performance

Transforming Performance Management to Drive Performance
Author: Rose A. Mueller-Hanson
Publisher: Routledge
Total Pages: 208
Release: 2018-03-09
Genre: Psychology
ISBN: 1351685031

Recently a revolution has taken place in organizations around the world to transform their performance management systems from burdensome chores into a valuable business practices. Many high-profile companies have announced they are getting rid of the dreaded performance reviews and replacing them with ongoing coaching and feedback. Although these cases are inspiring other organizations to contemplate change, many are left with more questions than answers. While many fads and quick fixes have been proposed to answer these questions, little research exists to support them. This book provides a practical and evidence-based guide for building a performance management approach that actually improves performance. It cuts through the hype and gives actionable advice, useful tools, and real-world examples for organizations to build the business case for change, plan the transformation, design the new system, and implement the change effectively. Featuring research findings as well as concrete strategies from organizations that have proven successful, this book provides a roadmap for meaningful change. It will be of interest to professionals and scholars interested in evidence-based performance management and the challenges facing organizations.

Management Consulting

Management Consulting
Author: International Labour Office
Publisher: International Labour Organization
Total Pages: 936
Release: 2002
Genre: Business & Economics
ISBN: 9789221095194

New topics covered in this edition include: e-business consulting; consulting in knowledge management; total quality management; corporate governance; social role and responsibility of business; company transformation and renewal; and public administration.

Learning Interventions for Consultants

Learning Interventions for Consultants
Author: Manuel London
Publisher: Fundamentals of Consulting Psy
Total Pages: 0
Release: 2018
Genre: Business & Economics
ISBN: 9781433829253

"Employee development is a driver of economic growth. Employees and organizations are part of what the Danish economist B. A. Lundvall called the learning economy, in which knowledge is the critical resource and the most important process is learning. Today's organizations expect employees to be continuous learners, to maintain and increase their skills and competencies to keep up with the rapid pace of change and competition. This book guides learning consultants in how to design, implement, and support employee development programs. They may work with human resource managers to develop performance management systems that include selection, training, performance appraisal, feedback, and career development. The book is intended for consulting psychologists and those new to consultative roles. It also intends to appeal to nonpsychologists, such as learning consultants, corporate-based facilitators of learning, and others who are interested in specific aspects of training and development. The book comprises of six chapters. Chapter one describes the perspectives that consultants bring to learning interventions. Chapter two focuses on the science of learning, examining seminal theory and research that show the value of learning interventions to individuals, teams, and organizations. Chapter three describes five steps for creating training design and implementation: needs analysis, contracting, design, implementation, and evaluation. Chapter four focuses on the practice of learning, describing learning interventions for adaptive, generative, and transformative learning. Chapter five covers integrating technology into learning interventions. Finally, Chapter six offers recommendations for learning professionals, the challenges they face, and directions for the future."--Preface. (PsycINFO Database Record (c) 2018 APA, all rights reserved).