Using A Customer Oriented Approach In Sales Management In The Metal Trading Market Of The Republic Of Kazakhstan
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Author | : Arman Islamgaleyev |
Publisher | : Litres |
Total Pages | : 184 |
Release | : 2022-01-29 |
Genre | : Study Aids |
ISBN | : 5042191348 |
The monograph presents Kazakhstan’s experience in using a customer-oriented approach in managing sales in the metal trading market. Special emphasis in the work was made on the analysis of customer relationship management, as well as diagnostics of customer-oriented personnel remuneration and methods for assessing customer satisfaction, which are successfully implemented in one of the metal trading companies.The publication can be useful as a practical guide for enterprises operating in the metal trading market, as well as in other industrial markets. The book may be of certain scientific and practical interest for the academic community, as well as a wide range of people interested in marketing management and sales management.
Author | : |
Publisher | : |
Total Pages | : 48 |
Release | : 1992-05 |
Genre | : |
ISBN | : |
Author | : Rakesh Singh |
Publisher | : LAP Lambert Academic Publishing |
Total Pages | : 192 |
Release | : 2014-04-01 |
Genre | : |
ISBN | : 9783659525605 |
The key issue that a sales manager faces in today's business environment is - "How to achieve growth objectives through implementing customer-oriented strategies in sales interactions for improved customer satisfaction and retention"? Clearly, the challenge therefore is to ensure that the salespeople in pursuit of achieving their sales quota must not deviate from the customer-oriented policies of the firm and hence the importance of measurement and monitoring of customer orientation at individual level. These issues warrant deeper investigation and understanding on the type of salespeople who will use their customer-oriented predispositions to sell effectively through better handling of the customer's needs and objections. This empirical research outlines an effectiveness model for salesperson's customer orientation and prescribes actions for Sales and HR Managers for building and maintaining a superior performing customer-oriented sales force.
Author | : |
Publisher | : |
Total Pages | : 56 |
Release | : 1993-10 |
Genre | : |
ISBN | : |
Author | : Stephanie Valdez |
Publisher | : |
Total Pages | : 62 |
Release | : 1998 |
Genre | : Customer relations |
ISBN | : |
Author | : |
Publisher | : |
Total Pages | : 712 |
Release | : 1965 |
Genre | : Labor |
ISBN | : |
Author | : International Labour Office. Library |
Publisher | : |
Total Pages | : 712 |
Release | : 1970 |
Genre | : Working class |
ISBN | : |
Author | : S. P. Sharma |
Publisher | : |
Total Pages | : 250 |
Release | : 2007 |
Genre | : Marketing |
ISBN | : 9788190462815 |
Author | : Anteneh Fantahunegn |
Publisher | : |
Total Pages | : 72 |
Release | : 2018-06-20 |
Genre | : |
ISBN | : 9783659707841 |
Author | : |
Publisher | : |
Total Pages | : 500 |
Release | : 1991 |
Genre | : Metal trade |
ISBN | : |