The report provides information on the current market for low-floor buses and provides a summary of operating experiences on the basis of discussions with transit agencies and low-floor bus manufacturers. The report includes information on customer satisfaction and acceptance, bus capacity and ridership impacts, bus operating experiences, impacts on maintenance and facilities, safety experiences, and operator and mechanic acceptance and satisfaction. Also included is a discussion of the current market and market trends for low-floor buses, an update of the status of low-floor bus technology and technological developments, and a summary of key specifications for low-floor buses available to the North American transit market.