U. S. Postal Service

U. S. Postal Service
Author: DIANE Publishing Company
Publisher: DIANE Publishing
Total Pages: 95
Release: 1996-05
Genre:
ISBN: 0788129295

Determines to what extent the U.S. Postal Service distributes customer satisfaction data for use internally and by Congress; whether the Service can improve the distribution of that data; what steps it is taking to use customer satisfaction and other performance data to improve customer satisfaction by improving customer service; and what additional steps it could take to improve customer satisfaction. 23 charts, tables and graphs.

Hearings

Hearings
Author: United States. Congress. House. Committee on Post Office and Civil Service
Publisher:
Total Pages: 1504
Release: 1966
Genre:
ISBN: