United Nations E Government Survey 2014
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Author | : United Nations Publications |
Publisher | : |
Total Pages | : 0 |
Release | : 2014-09-30 |
Genre | : Business & Economics |
ISBN | : 9789211231984 |
The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the e-government readiness of the 192 Member States of the UN according to a quantitative composite index of e-readiness based on website assessment, telecommunication infrastructure, and human resource endowment. ICTs can help reinvent government in such a way that existing institutional arrangements can be restructured and new innovative arrangements can flourish, paving the way for a transformed government. The focus of the report this year, in Part 2, is e-government initiatives directed at improving operational efficiency through the integration of back-office functions. Whilst such initiatives, if successful, will deliver benefits to citizens, the primary purpose is to improve the effectiveness of government and governmental agencies. Models of back-office integration, irrespective of the delivery mode, fall into three broad categories: single function integration, cross functional integration, and back-office to front-office integration. The level of complexity, expressed in terms of the number of functions within the scope and number of organizations involved, is the primary factor influencing a successful outcome - with a tendency amongst the more ambitious projects to fail to deliver the full anticipated benefits. The key variables involved in the delivery of back-office integration are the people, processes and technology required. Whilst the technology is increasingly resilient and 'fit for purpose', the evidence indicates that success or failure is less a technological issue and more a people issue - in particular, the ability to change public service cultures and motivate public sectorworkers to new ways of working, address trade union concerns, and provide adequately skilled and competent management
Author | : United Nations Publications |
Publisher | : |
Total Pages | : 360 |
Release | : 2020-08-17 |
Genre | : Business & Economics |
ISBN | : 9789211232103 |
The Survey assesses global and regional e-government development through a comparative rating of national government portals relative to one another. It is designed to provide a snapshot of country trends and relative rankings of e-government development in the implementation of the Sustainable Development Goals. It presents trends and relative rankings of e-government development across 193 Member States through a quantitative composite index, the E-Government Development Index (EGDI), with three separate components - the Online Service Index (OSI), Telecommunication Infrastructure Index (TII), and Human Capital Index (HCI). Includes addendum on COVID-19 (coronavirus) response
Author | : Laura Alcaide Muñoz |
Publisher | : Springer |
Total Pages | : 331 |
Release | : 2017-11-08 |
Genre | : Political Science |
ISBN | : 3319632841 |
This book provides an examination of e-Government frameworks and maturity stages in governments around the world, including an overview of the legal frameworks that have supported them. Divided into three sections, the first part of this book analyses the theoretical context of current policies, codes of best practice and their implementation. The second section presents case studies which bring key issues to the fore including open government, privacy protection, social media, democracy, systems failures, innovations in inter-organizational e-government projects, and open data systems. The authors demonstrate the importance of the successful implementation of e-Government for improving managerial efficiency, public service delivery and citizen engagement, with special attention given to developing countries. The book concludes by drawing out the lessons learned from the latest research and recommending solutions for improving the implementation of e-Government in the future, thereby helping to achieve more transparent, participative and democratic societies. This book will provide an invaluable resource for researchers, policy-makers, public managers, international organizations and technical experts.
Author | : Chiara Anindya |
Publisher | : UGM PRESS |
Total Pages | : 88 |
Release | : 2024-10-09 |
Genre | : Business & Economics |
ISBN | : 6023862918 |
In the Information Age we live in, governments around the world are prov’ded with a variety of tools to aid their practices. Traditionally deemed as a bureaucratic practice, the incorporation of information and communications technologies (ICTs) allows governments to easily share public information. Egovernment allows citizens to claim an active role in the governing process. The practice of e-government is also seen to be more cost-efficient, as the government can reach its citizens in just a click. Naturally, e-government will continue to develop,adjacenttothe development oftechnology itself. In 2001, the United Nations (UN) started an exhaustive attempt to measure the global practice of e-government. The series of surveys began with an eightyone paged report, titled “Benchmarking E-Government: A Global Perspective.” These surveys would later be known as the UN E-Government Survey. As stated in their 2003 publication, “information technology applications, especially egovernment programs, are increasingly becoming the cornerstone of government operations” (p. 4). One of the primary outcomes of the first UN EGovernment Survey was the E-Government Readiness Index, a treasured instrumentthe UN would later use in theirsubsequent research projects. Until December 2016, the UN has released nine survey reports on global egovernment. The reports were published respectively in 2001, 2003, 2004, 2005, 2008, 2010, 2012, 2014, and 2016. However, the 2001 issue was not included as data for this monograph, as it remains to only be an early effort in benchmarking the global progress of e-government. Each report addresses specific issues, such as e-inclusion, sustainable development, connected governance, etc. The world rank of e-government practice measured by the EGovernment Development lndex (EGDl) is included in each report. The EGDI was developed using the same components of the E-Government Readiness index butdifiersinthenumberofquestions. Although the report doesn't address the thorough practice of e-government in all countries, it offers insight on the global, regional, and sub-regional digital government trends. Naturally, American and European countries appear frequently on the survey's top ranks. However, some Asian countries were starting to claim their place amongst the world's best e-government practices, with the Republic of Korea beingthe bestworldwide in 2010,2012, and 2014.
Author | : OECD |
Publisher | : OECD Publishing |
Total Pages | : 136 |
Release | : 2018-11-30 |
Genre | : |
ISBN | : 9264307133 |
The public sectors of African Portuguese-speaking countries and Timor-Leste (PALOP-TL) have made significant progress in mobilising digital technologies to promote internal efficiency, simplify government procedures and improve the delivery of public services.
Author | : Abassi, Ryma |
Publisher | : IGI Global |
Total Pages | : 320 |
Release | : 2018-08-31 |
Genre | : Political Science |
ISBN | : 152255985X |
Global change and advancing technology have transformed the government sector with the use of information and communication technology to improve service delivery. The use of such technologies in electronic and mobile government services raises issues relating to security, privacy, and data protection. Security Frameworks in Contemporary Electronic Government is a pivotal reference source that provides vital research on the application of special security requirements in electronic government transactions. While highlighting topics such as digital environments, public service delivery, and cybercrime, this publication explores the difficulties and challenges faced in implementing e-government technologies, as well as the different aspects of security in e-government. This book is ideally designed for policymakers, software developers, IT specialists, government officials, academicians, researchers, and students seeking current research on secure environments in electronic and mobile government.
Author | : Management Association, Information Resources |
Publisher | : IGI Global |
Total Pages | : 2253 |
Release | : 2020-11-27 |
Genre | : Computers |
ISBN | : 1799877485 |
As industries are rapidly being digitalized and information is being more heavily stored and transmitted online, the security of information has become a top priority in securing the use of online networks as a safe and effective platform. With the vast and diverse potential of artificial intelligence (AI) applications, it has become easier than ever to identify cyber vulnerabilities, potential threats, and the identification of solutions to these unique problems. The latest tools and technologies for AI applications have untapped potential that conventional systems and human security systems cannot meet, leading AI to be a frontrunner in the fight against malware, cyber-attacks, and various security issues. However, even with the tremendous progress AI has made within the sphere of security, it’s important to understand the impacts, implications, and critical issues and challenges of AI applications along with the many benefits and emerging trends in this essential field of security-based research. Research Anthology on Artificial Intelligence Applications in Security seeks to address the fundamental advancements and technologies being used in AI applications for the security of digital data and information. The included chapters cover a wide range of topics related to AI in security stemming from the development and design of these applications, the latest tools and technologies, as well as the utilization of AI and what challenges and impacts have been discovered along the way. This resource work is a critical exploration of the latest research on security and an overview of how AI has impacted the field and will continue to advance as an essential tool for security, safety, and privacy online. This book is ideally intended for cyber security analysts, computer engineers, IT specialists, practitioners, stakeholders, researchers, academicians, and students interested in AI applications in the realm of security research.
Author | : Dr Carl Adams |
Publisher | : Academic Conferences Limited |
Total Pages | : 534 |
Release | : 2015-06-18 |
Genre | : Computers |
ISBN | : 1910810193 |
Complete proceedings of the 15th European Conference on eGovernment Portsmouth UK Published by Academic Conferences and Publishing International Limited
Author | : United Nations. Department of Economic and Social Affairs |
Publisher | : United Nations Publications |
Total Pages | : 208 |
Release | : 2001 |
Genre | : Business & Economics |
ISBN | : |
The World Public Sector Report will be published every two years with the intention of reviewing major trends and issues concerning public administration and governance. This inaugural issue of the report considers the process of globalisation and the challenges and opportunities it offers for the role of the public sector in countries around the world. It is increasingly being acknowledged that the State is a key actor in the development process and has a major role to play in making globalisation work for all, for example in alleviating poverty and income inequality, advancing human rights, promoting sustainable development and combating international crime. Issues discussed in the report include: the many facets of globalisation; its impact on the State; reinforcing state institutions and social policies; defining and measuring the size of the State.
Author | : Dr. Hoff Maarten |
Publisher | : Saurabh Chandra, Socrates Scholarly Research Journal |
Total Pages | : 183 |
Release | : 2016-12-02 |
Genre | : Social Science |
ISBN | : |
Editorial We are living in an era of digitization thus moving towards a digital government. The use of ICT in public-administration is beneficial and it is not mere a coincidence that the top 10 countries in e-government implementation (according to UN E-Government Survey 2016) are flourishing democracies. There has been a sharp rise in the number of countries using e-government to provide public services online through one stop-platform. According to the 2016 survey, 90 countries now offer one or more single entry portal on public information or online services, or both and 148 countries provide at-least one form of online transaction services. More and more countries are making efforts through e-government to ensure and increase inclusiveness, effectiveness, accountability and transparency in their public institutions. Across the globe, data for public information and security is being opened up. The 2016 survey shows that 128 countries now provide data-sets on government spending in machine readable formats. E-government and innovation seems to have provided significant opportunities to transform public administration into an instrument of sustainable development. The governments around the globe are rapidly transforming. The use of information and communication technology in public administration – combined with organizational change and new skills- seems to be improving public services and democratic processes and strengthening support to public policies. There has been an increased effort to utilize advanced electronic and mobile services that benefits all. Fixed and wireless broadband subscriptions have increased unevenly across regions, with Europe leading, but Africa still lagging behind. We have to focus on these substantial region disparities and growing divide. All countries agreed, in SDG 9, that a major effort is required to ensure universal access to internet in the least developed countries. The rise of Social media and its easy access seems to have enabled an increasing number of countries moving towards participatory decision making, in which developed European countries are among the top 50 performers. But, the issues of diminishing collective thinking and rising Individual thinking are some rising issues that we will have to deal with in the future. There are more sensitive issues like the new classification of citizens into literate-illiterate, e-literate and e-illiterate, that the governments need to look upon. It is a good sign that many developing countries are making good progress. Enhanced e-participation can support the realization of the SDGs by enabling more participatory decision making, but the success of e-government will ultimately depend upon our ability and capability to solve the contrasting issues raised due to this transition with sensitivity. In this issue of SOCRATES we have discussed, this new era of Digital Government. We have focused on what we have learned from the past and the future we want. From discussions on the role of e-governance within the local government settings in a modern democratic state to the experience of an academia with online examination, we have tried to include every possible aspect of e-government. Paper authored by Dr. Hoff Maarten, aims to outline the role of e-governance within the setting of a local government in a modern democratic state. It is agreed that a local governmental organization needs to be fit for the purpose of serving its citizens. Fits can be tested both through universally acknowledged principles, and drivers that suit modern on-demand organizations. Paper authored by Mr. Alsaeed Abraheem and Dr. Carl, proposes a conceptual framework which captures the main factors (both enablers and barriers) influence and contributes toward a successful implementation of eServices in countries that have unstable status. The paper draws upon Osborn and Gaebler’s work, ‘reinventing government’, which identifies 10 principles of government transformation. This is used to examine eGov examples in the case of Syria along with previous work covering barriers and enablers to eGov activities within countries that have unstable status. The resulting derived conceptual framework provides a base to understand eGov activity for nations going through geopolitical uncertainty. Paper authored by Mr. Saurabh Chandra highlights the initiatives taken by the Governments in India at various levels to modernise their processes and functions for delivery of information and services to the citizens, using the Information and Communication technology [ICT]. It also highlights E-Government uptake in different parts of the world, highlighting its need in India, as in developing countries like India, there is no comprehensive data on actual e-government uptake on a global scale. Paper authored by Mr. Peter Asare-Nuamah and Mr. Darko Emmanuel Agyepong highlights the various legal policies and framework that support e-governance in Ghana as well as the challenges of implementing e-governance initiatives. The findings of the study indicate that several polices and frameworks support e-governance in Ghana but their implementations are burdened with social, cultural, political and legal constraints. The study provides some recommendations that are necessary to tackle the challenges of e-governance implementation. Paper authored by Mr. Ojo Patrick highlights battling sub-Saharan African countries. The perspective in this paper is that the emergence of democratic governments in this region occurred through lopsided process which impacts on their governance structures. Consequently, the institutionalization of liberal democracy has been omitted; the absence of which creates gaps between aspiration for and struggle by African people for democracy on the one hand, and the actual performance of democratic governments on the other hand. The paper identifies structural deficiencies in the current pattern of governance as the political missing link in the value chain between democracy and development in the region. The paper recommends e-governance; an administrative process that guarantees good governance through accountability and transparency, as the necessary connecting link and panacea to bridging the observable existing gaps. Paper authored by Dr. Nandita Kaushal highlights the Plausibility of E-Governance as a Public Service Delivery Mechanism in India. It argues that there is no doubt, wherever e-governance projects have been conceived, designed and implemented with due regard to the needs of the people there positive outcomes have been visible. However, it has to be acknowledged that most of the projects are facing multiple challenges which are reducing their success rate. It recommends serious consideration to all the issues which are hampering their efficiency. At the same time it suggests measures that must be taken up to maintain the human face of these initiatives. Paper authored by Dr. Inderjeet Singh Sodhi reviews the achievements and progress of e-government in India. The paper briefly discusses various e-government projects in India. The purpose of the paper is to delve into policy and issue of the government of India in making e-government accessible to the common person. It briefly identifies the strategic issues for achievement of e-government. This paper derives a list of key strategic factors that are appropriate for planning, designing, development and implementation of e-government. The paper identifies the range of diverse problems, challenges and barriers planners and developers must face as they work in the e-government projects. The paper discusses prospects and future of e-government in India. The paper highlights the role of government to develop richer and deeper understanding of e-government. Paper authored by Ms. Shreyasi Ghosh attempts to trace the essence of e-government in the modern era of Indian Public Administration today as another new paradigm shift is in the offspring and slowly becoming distinct from the amorphous shape of Public Administration in the Indian context with the ICT-blessed governance, or e-Governance. Paper authored by Ms. Stuti Saxena probes the OGD platform using a qualitative and quantitative lens. This paper shows that OGD usage is popular among the end-users in terms of the number of views and downloads of the datasets. Future research might undertake the empirical investigation of the research hypotheses advanced in the paper. Paper authored by Dr. Jyotirmoy W. Singh is developed by a contributor who has been a national and International online examiner for past six or more years. This paper is based on his experience. It seeks to compare the traditional mode of examination with that of the online examination in citing the mode of High School Leaving Examination of Board of Secondary Education Manipur and International Baccalaureate Organisation (IBO) examination as case studies. I wish scholars and potential readers will find this issue useful. We will bring more special issues focused on e-government and other various dimensions of governance in the near future. Issue Editor Prof. Manoj Dixit Professor and Head, Department of Public Administration, University of Lucknow, Lucknow, India