PART I Conflict Management and Governance Models for Sustainable Transport Chapter 1 Sustainable Urban Transport and Improving the Quality of Life 1. Introduction 2. Urban Transport and Sustainable Development 3. Foreign Policies for Sustainable Urban Transport 4. Main Issues in the Process of Urban Transport Policymaking 5. Vision and Promotion Strategy of Sustainable Urban Transport Policies 6. Conclusion Chapter 2 Conflict Management and Governance Models 1. Introduction 2. Theories of Conflict Management and of Governance 3. Current Situation and Problems of the Nationwide Public Transport Operation and Necessity of Reform for the Public Transport Operation System 4. Background of the Reform of the Public Transport System and Establishment of the Role of Structure of the Committee on Bus Reform: A Seoul Case Study 5. Governance Model for Building an Integrated System of Nationwide Public Transport 6. Conclusions and Suggestions Chapter 3 Conflict Factors between the Central and Local Governments for Transport Facilities 1. Introduction 2. Conflict Factors Due to the Supply and Management of Transport Facilities 3. Some Measures to Strengthen a Cooperation System of the Supply and Operation of Transport Facilities 4. Policy Proposals and Conclusions PART II Stories of the Seoul Bus Reform and Its Conflict Management Chapter 1 Introduction: Public Opinion on Seoul City Buses 1. Seoul City Buses Before July 1, 2004 2. Seoul City Buses After July 1, 2004 Chapter 2 Leading to the Seoul Bus Reform 1. External Factors that Made the Reform Inevitable 2. Internal Factors that Made the Reform Inevitable 3. Net Reform Benefits 4. Related Overseas Case Studies 5. Promoting the Seoul Bus Reform 6. July 1 2004 Chapter 3 Conflict Studies 1. Understanding Conflicts 2. Conflict Management Chapter 4 Seoul Bus Reform Stories and Conflicts 1. Introduction 2. Approaching Conflict Management