TQM Training, Problem-solving Performance, and Organizational Commitment in Technology-intensive Service Work
Author | : Janet Hillirie Marler |
Publisher | : |
Total Pages | : 304 |
Release | : 1997 |
Genre | : Organizational commitment |
ISBN | : |
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Author | : Janet Hillirie Marler |
Publisher | : |
Total Pages | : 304 |
Release | : 1997 |
Genre | : Organizational commitment |
ISBN | : |
Author | : Robbins, Stephen P. |
Publisher | : Prentice Hall |
Total Pages | : 746 |
Release | : 1994 |
Genre | : Business & Economics |
ISBN | : 9780131020702 |
Author | : Robert W. Kweit |
Publisher | : Routledge |
Total Pages | : 489 |
Release | : 2013-10-31 |
Genre | : Political Science |
ISBN | : 113564022X |
This revised textbook for courses on urban politics challenges the notion that the field is dominated by political economy, showing that despite the undeniable importance of economic issues, citizens do play a significant part in urban politics.
Author | : Stephen P. Robbins |
Publisher | : |
Total Pages | : 794 |
Release | : 1994 |
Genre | : Business & Economics |
ISBN | : 9780130619204 |
Author | : James T. Ziegenfuss |
Publisher | : SAGE |
Total Pages | : 324 |
Release | : 2002 |
Genre | : Business & Economics |
ISBN | : 9780761919162 |
Based on a broad range of case studies, Organization and Management Problem Solving is an insightful text designed to improve the application of organization theory and systems thinking in teaching and practice. This book illustrates the five key themes in the nature of organization and managementa'technical, structural, psychosocial, managerial, and culturala'through the analysis of measured incidents tested by students. A clear theoretical framework supports the case studies, allowing the text to have practical relevance to contemporary settings and to be recognized as a model for describing, analyzing, and responding to organization and management problems. The model integrates the thinking of many writers on organization and problem solving including Ackoff, Blake, and Mouton; Schein, Kast, and Rosenweign; and Mitroff and Lippitt. The approach eliminates causal conditions and emphasizes responsive problem solving. Theory is applied and expanded as needed to a broader social context, engaging the reader in a thorough understanding of the nature and development of organization theory and problem solving. This book is relevant to consultants, academics, and professional managers in a number of settings (academic, military, business organizations, and research institutes) and disciplines (including development and change, management, human resources, social psychology, communication, sociology, and psychology).
Author | : David L. Goetsch |
Publisher | : Prentice Hall |
Total Pages | : 814 |
Release | : 2006 |
Genre | : Employee empowerment |
ISBN | : 9780131971349 |
An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.
Author | : Kim S. Cameron |
Publisher | : Oxford University Press |
Total Pages | : 1105 |
Release | : 2011-08-22 |
Genre | : Psychology |
ISBN | : 0199909326 |
Positive Organizational Scholarship (POS) is an umbrella concept used to emphasize what elevates and what is inspiring to individuals and organizations by defining and improving on the challenging, broken, and needlessly difficult. Just as positive psychology explores optimal individual psychological states rather than pathological ones, POS focuses attention on the generative dynamics in organizations that lead to the development of human strength, foster resiliency in employees, enable healing and restoration, and cultivate extraordinary individual and organizational performance. While POS does not ignore dysfunctional or typical patterns of behavior, it is most interested in the motivations and effects associated with remarkably positive phenomena--how they are facilitated, why they work, how they can be identified, and how organizations can capitalize on them. This handbook is the first major resource for scholars and professionals interested in learning about POS. Across 79 chapters, authors comprehensively review basic principles, empirical evidence, and ideas for future research relating to POS. They focus on using a positive lens to address problems and challenges in organizational life and they draw on POS to expand the domain of other disciplines including ethics, economics, peace, spirituality, social movements, and sustainability. This volume is an ideal resource for organizational scholars, students, practitioners, human resource managers, and professional associations, with coverage of the full spectrum of organizational theories and outcomes that define, explain, and predict the occurrence, causes, and consequences of positivity.
Author | : Edward Sallis |
Publisher | : Psychology Press |
Total Pages | : 176 |
Release | : 2002 |
Genre | : Educational evaluation |
ISBN | : 0749437960 |
This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.