TOTAL QUALITY MANAGEMENT

TOTAL QUALITY MANAGEMENT
Author: P. N. MUKHERJEE
Publisher: PHI Learning Pvt. Ltd.
Total Pages: 438
Release: 2006-10-30
Genre: Business & Economics
ISBN: 9788120330566

This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation.It is well known that ‘Total Organization Involvement’ in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM therefore depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author’s theory of ‘Holistic Management System for World-class Performance and Leadership’ expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book.

Total Quality Management

Total Quality Management
Author: D.R. Kiran
Publisher: Butterworth-Heinemann
Total Pages: 582
Release: 2016-10-28
Genre: Technology & Engineering
ISBN: 0128110368

Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. - Features two chapters on the latest ISO standards - Includes an introduction to statistics to help the reader fully grasp content on statistical quality control - Contains case studies that explore many TQM themes in real life situations

Total Quality Management

Total Quality Management
Author: G. Kanji
Publisher: Springer Science & Business Media
Total Pages: 634
Release: 1995-03-31
Genre: Business & Economics
ISBN: 9780412643804

In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.

Total Quality Management in Government

Total Quality Management in Government
Author: Steven Cohen
Publisher: Jossey-Bass
Total Pages: 264
Release: 1993-04-02
Genre: Business & Economics
ISBN:

By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.

Total Quality Management (TQM)

Total Quality Management (TQM)
Author: Sunil Luthra
Publisher: CRC Press
Total Pages: 223
Release: 2020-10-04
Genre: Business & Economics
ISBN: 1000194477

Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.

Total Quality Management

Total Quality Management
Author: R. S. Naagarazan
Publisher: New Age International
Total Pages: 190
Release: 2005
Genre: Total quality management
ISBN: 9788122415742

This Book Explores The Topics Included In The Syllabus Of Anna University Extensively. A Reference Table On The Factors For Quality Control Charts, Numerical Examples For Each Control Chart, The Questions For Short Answers, And A Few Web Site Addresses Have Been Included To Obtain And Sustain The Interest Of The Student Community And The Teaching Fraternity.In This Second Edition, A Chapter Was Added With Details On Topics Such As Quality Circle, Zero Defects, Just In Time, Kanban And Poka Yoke To Cater For The Expectations Of The Students As Well As Teachers. The Details On 5S, Yy Analysis, Five W S And Two H S Analysis And Brainstorming Methodology Have Been Enlarged With Examples. Twenty-Three Case Studies Have Been Added In This Edition To Extend The Scope And Knowledge Of The Student Community. In Addition To This, Twelve Numerical Problems On Different Aspects Of Spc And Six Sigma As Illustrative Examples And The Enriched Question Bank Have Been Added For Clarity In Teaching And Learning.This Book Can Be Used As A Textbook By All The Final Year B.E./B.Tech. Students Of Anna University.

New American TQM

New American TQM
Author: Shōji Shiba
Publisher: Productivity Press
Total Pages: 624
Release: 1993-08
Genre: Business & Economics
ISBN:

The benefits of applying TQM in manufacturing are well-known: eliminating product defects, enhancing product design, speeding delivery, and reducing costs. Most people readily agree with the basic premise of TQM, but how many have have been able to implement it successfully? What makes it so difficult for TQM to permeate a company? How can an approach to corporate management first develop in Japan take root and flourish in the very different corporate climate of the U.S.?

Fundamentals of Total Quality Management

Fundamentals of Total Quality Management
Author: Jens J. Dahlgaard
Publisher: Routledge
Total Pages: 357
Release: 2008-01-28
Genre: Business & Economics
ISBN: 1135728658

The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy. Fundamentals of Total Quality Management is vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.

Implementation of Total Quality Management

Implementation of Total Quality Management
Author: Erdener Kaynak
Publisher: Routledge
Total Pages: 128
Release: 2013-10-18
Genre: Business & Economics
ISBN: 1317952448

Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works. Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher. Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.