The devastation of COVID, the impact of lockdowns helped to confirm what many people, businesses and institutions had been quietly thinking about for some time. That society needs to lift its game in making wiser choices and aspire to leave a better legacy to the future. BIG FIXES is about how we, the citizens, the customers and the institutions, all need to adopt a bigger perspective on the consequences of our choices and strengthen our resolve to build bridges to an inclusive future. That means finding better ways to run the economy. Hence, we are mindful of future generations to nurture and enhance respectful social relationships and be front footed to keeping the planet safe. BIG FIXES speaks to why we need to rebuild trust across society - especially between people and institutions - and the importance of having more accountability to the long term consequences flowing from decisions made by institutions on our behalf. Infrastructure is an excellent starting point to make big changes in rebuilding trust. But if your vision of infrastructure is roads, bridges, tunnels, schools and hospitals, then your vision is too narrow. BIG FIXES will widen your perspective about infrastructure as the gift that current generations pay forward to future generations. When we invest in infrastructure, we are expressing hope and optimism for the future. However, investing in infrastructure today also creates the future because good infrastructure empowers human beings to trust and collaborate - unleashing human ingenuity and creativeness that fashions the future. BIG FIXES thoughtfully critiques governments and big businesses who are responsible for the long-term well-being of our societies. The book's thoughtful view of infrastructure policy pierces through the political obsession with how much should be spent and focuses instead on the principles and competencies needed to restore infrastructure globally so we can all live well and enjoy better livelihoods. There is no shortage of reports, papers and books about every conceivable aspect of infrastructure, but experts have acclaimed BIG FIXES as different. Garry Bowditch steps back from the 'what' and the 'how' and instead asks 'why'. It is a personal reflection of a career in government, as a deal maker in business and a university researcher. BIG FIXES gives a unique 'inside-out' perspective to understand what we do well and the enormous room for improvement. Infrastructure investors committed to self-improving should heed the call of BIG FIXES. Garry Bowditch highlights the cross-over of infrastructure owners and the importance of stakeholder primacy and customer stewardship to strengthen ESG (Environment, Social and Governance) practices as fiduciaries of capital. The time has come for all non-executive directors, politicians, officials, engineers, lawyers, architects and economists involved in infrastructure to fulfil their duties more consistently in orchestrating long term change. BIG FIXES recognises the many challenges and clarifies minds about what is vital to transforming businesses and projects grounded on great collaborations and opening the gates of human ingenuity. New technologies and digitisation of infrastructure services are a powerful ally in putting customers back in control. BIG FIXES will engage and provoke all stakeholders with insights, examples and the customer stewardship framework to start building bridges to a better future for all. Infrastructure is the fabric beneath us that fuses communities to find renewed purpose, collaborate in making a difference, and secure goodwill and posterity for all. There is absolutely no room to compromise from these precious qualities, only to strengthen them. Yet, because none of these is assured, is reason enough why BIG FIXES is urgently needed now.