Total Quality Of Management
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| Author | : John S. Oakland |
| Publisher | : Routledge |
| Total Pages | : 480 |
| Release | : 1996 |
| Genre | : Business & Economics |
| ISBN | : 9780750689250 |
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.
| Author | : D.R. Kiran |
| Publisher | : Butterworth-Heinemann |
| Total Pages | : 582 |
| Release | : 2016-10-28 |
| Genre | : Technology & Engineering |
| ISBN | : 0128110368 |
Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. - Features two chapters on the latest ISO standards - Includes an introduction to statistics to help the reader fully grasp content on statistical quality control - Contains case studies that explore many TQM themes in real life situations
| Author | : P. N. MUKHERJEE |
| Publisher | : PHI Learning Pvt. Ltd. |
| Total Pages | : 438 |
| Release | : 2006-10-30 |
| Genre | : Business & Economics |
| ISBN | : 9788120330566 |
This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation.It is well known that ‘Total Organization Involvement’ in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM therefore depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author’s theory of ‘Holistic Management System for World-class Performance and Leadership’ expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book.
| Author | : Steven Cohen |
| Publisher | : Jossey-Bass |
| Total Pages | : 264 |
| Release | : 1993-04-02 |
| Genre | : Business & Economics |
| ISBN | : |
By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.
| Author | : Dale H. Besterfield, Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre, Hemant Urdhwareshe, Rashmi Urdhwareshe |
| Publisher | : Pearson Education India |
| Total Pages | : 520 |
| Release | : |
| Genre | : |
| ISBN | : 9788131764961 |
| Author | : Gregory M. Bounds |
| Publisher | : McGraw-Hill/Irwin |
| Total Pages | : 862 |
| Release | : 1994 |
| Genre | : Business & Economics |
| ISBN | : |
Beyond Total Quality Management, the first and only college textbook devoted entirely to TQM, is comprised of 12 conceptual chapters and a collection of chapter-length case studies. The conceptual chapters introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today. The case studies exemplify the concepts in practice and give students a context for discussing the practical applications of TQM. While maintaining a strong customer value orientation throughout, this text addresses the entire spectrum of issues related to TQM - from human resources management and organizational culture to customer value measurement and statistical quality control. This well-balanced approach is based on sound research and consistently reinforces the crucial link between TQM and business strategy.
| Author | : Paul T. J. James |
| Publisher | : |
| Total Pages | : 404 |
| Release | : 1996 |
| Genre | : Business & Economics |
| ISBN | : |
This book aims to provide the information required for any course in total quality management. It covers both service and manufacturing sectors, and parallels the development of general management theory with total quality management theory
| Author | : Sunil Luthra |
| Publisher | : CRC Press |
| Total Pages | : 176 |
| Release | : 2020-10-04 |
| Genre | : Technology & Engineering |
| ISBN | : 1000194493 |
Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.
| Author | : Hale Kaynak |
| Publisher | : Taylor & Francis |
| Total Pages | : 342 |
| Release | : 1997 |
| Genre | : Business & Economics |
| ISBN | : 9780815330486 |
This study investigates the relation of total quality management (TQM) and just-in-time purchasing (JITP) with respect to firms' performance, based on theories from operations management, organization theory, strategic management and marketing. U.S. companies have implemented TQM and JITP techniques to improve their global competitive position. The results indicate that the extent of TQM and JITP implementation positively correlates with a firm's performance. Furthermore, the relation between JITP and financial and market performance is more significant in those industries that face high as opposed to low foreign competition. In this study, the validity of findings was assessed in four parts: statistical conclusion, internal, construct, and external validity. Each validity type is defined and its threats are discussed. Based on the findings, a revised research model is offered. The author also notes likely avenues of future research for theorists and practitioners.
| Author | : John S. Oakland |
| Publisher | : |
| Total Pages | : 336 |
| Release | : 1989 |
| Genre | : Business & Economics |
| ISBN | : 9780434914791 |
