The US Public Sector and Its Adoption of Service Oriented Technology

The US Public Sector and Its Adoption of Service Oriented Technology
Author: David W. Coleman
Publisher:
Total Pages: 246
Release: 2012
Genre: Administrative agencies
ISBN:

Information Technology (IT) provides public sector organizations the capability to provide real increases in organizational effectiveness by aiding in the efficient exchange of information. Adoption of advanced IT such as service oriented environments, Web 2.0, and bespoke systems such as Enterprise Resource Planning (ERP) promises to markedly improve that capability via presumed gains in efficiency. However, this presumed associated gain in organizational effectiveness may be stymied/enhanced by constraints or incentives, particularly as they may relate to information sharing. This thesis reports on research in this area framed within a case study environment. The dissertation addresses data collected and findings associated with a survey of public sector organizations. It provides, in some detail, the analytical steps involved in the method and reports findings.

Government 3.0 – Next Generation Government Technology Infrastructure and Services

Government 3.0 – Next Generation Government Technology Infrastructure and Services
Author: Adegboyega Ojo
Publisher: Springer
Total Pages: 373
Release: 2017-10-26
Genre: Law
ISBN: 3319637436

Historically, technological change has had significant effect on the locus of administrative activity, cost of carrying out administrative tasks, the skill sets needed by officials to effectively function, rules and regulations, and the types of interactions citizens have with their public authorities. Next generation Public Sector Innovation will be “Government 3.0” powered by innovations related to Open and big data, administrative and business process management, Internet-of-Things and blockchains for public sector innovation to drive improvements in service delivery, decision and policy making and resource management. This book provides fresh insights into this transformation while also examining possible negative side effects of the increasing ope nness of governments through the adoption of these new innovations. The goal is for technology policy makers to engage with the visions of Government 3.0 . Researchers should be able to critically examine some of the innovations described in the book as the basis for developing research agendas related to challenges associated with the adoption and use of some of the associated technologies. The book serves as a rich source of materials from leading experts in the field that enables Public administration practitioners to better understand how these new technologies impact traditional public administration paradigms. The book is suitable for graduate courses in Public Sector Innovation, Innovation in Public Administration, E-Government and Information Systems. Public sector technology policy makers, e-government, information systems and public administration researchers and practitioners should all benefit from reading this book.

Social Media in the Public Sector

Social Media in the Public Sector
Author: Ines Mergel
Publisher: John Wiley & Sons
Total Pages: 324
Release: 2012-10-30
Genre: Business & Economics
ISBN: 1118109945

Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption of social media technologies. Praise for Social Media in the Public Sector "Mergel has produced a foundational work that combines the best kind of scholarship with shoe-leather reporting and anthropology that highlights the debates that government agencies are struggling to resolve and the fruits of their efforts as they embrace the social media revolution. Social Media in the Public Sector is a first and sets a high standard against which subsequent analysis will be measured." —Lee Rainie, director, Pew Research Center's Internet & American Life Project "Mergel is an award-winning author who again wields her story skills in this book. She excels in explaining in concrete, practical terms how government managers can use social media to serve the public. Her book puts years of research into one handy guide. It's practical. It's readable. And it's an essential read." —John M. Kamensky, senior fellow, IBM Center for The Business of Government "Mergel moves beyond the hype with detailed, comprehensive research on social media technologies, use, management, and policies in government. This book should be required reading for researchers and public managers alike." —Jane Fountain, professor and director, National Center for Digital Government, University of Massachusetts Amherst "Comprehensive and compelling, Social Media in the Public Sector makes the case that to achieve Government 2.0, agencies must first adopt Web 2.0 social technologies. Mergel explains both how and why in this contemporary study of traditional institutions adopting and adapting to new technologies." —Beth Simone Noveck, United States Deputy Chief Technology Officer (2009-2011)

The Role of Public Agencies in Fostering New Technology and Innovation in Building

The Role of Public Agencies in Fostering New Technology and Innovation in Building
Author: David R. Dibner
Publisher:
Total Pages: 146
Release: 1992-02
Genre: Political Science
ISBN:

This book explores innovation in the U.S. construction-related industries (i.e., design services, construction, building materials and products manufacture, and facilities operation and maintenance) and recommends a strategy for fostering new technology. These industries account for about ten percent of the U.S. economy; federal agencies themselves spend some $15 billion annually on construction. A government strategy based on federal agencies that encourage applications of new technology for their own projects, activities to enhance the pursuit and effective transfer of new technology to the U.S. private sector, and increased support for targeted efforts to develop new technologies in specific areas will yield many benefits. These include better cost, quality, and performance in government facilities, generally improved quality of life, and enhanced U.S. industrial competitiveness in international markets.

Overview and Issues for Implementation of the Federal Cloud Computing Initiative

Overview and Issues for Implementation of the Federal Cloud Computing Initiative
Author: Congressional Research Congressional Research Service
Publisher: CreateSpace
Total Pages: 26
Release: 2015-01-20
Genre:
ISBN: 9781507735985

Cloud computing is a new name for an old concept: the delivery of computing services from a remote location, analogous to the way electricity, water, and other utilities are provided to most customers. Cloud computing services are delivered through a network, usually the Internet. Some cloud services are adaptations of familiar applications, such as e-mail and word processing. Others are new applications that never existed as a local application, such as online maps and social networks. Since 2009, the federal government has been shifting its data storage needs to cloud-based services and away from agency-owned data centers. This shift is intended to reduce the total investment by the federal government in information technology (IT) (data centers), as well as realize other stated advantages of cloud adoption: efficiency, accessibility, collaboration, rapidity of innovation, reliability, and security. In December 2010, the U.S. Chief Information Officer (CIO) released "A 25-Point Implementation Plan to Reform Federal IT Management" as part of a comprehensive effort to increase the operational efficiency of federal technology assets. One element of the 25-Point Plan is for agencies to shift to a "Cloud First" policy, which is being implemented through the Federal Cloud Computing Strategy. The Cloud First policy means that federal agencies must (1) implement cloud-based solutions whenever a secure, reliable, and cost-effective cloud option exists; and (2) begin reevaluating and modifying their individual IT budget strategies to include cloud computing. However, there are challenges facing agencies as they make this shift. For example, some agency CIOs have stated that in spite of the stated security advantages of cloud computing, they are, in fact, concerned about moving their data from their data centers, which they manage and control, to outsourced cloud services. This and other concerns must be addressed to build an agency culture that trusts the cloud. Congress has a number of means to monitor the status of the Federal Cloud Computing Initiative (FCCI). Individual committees may wish to monitor agencies under their jurisdiction by holding hearings; requesting review of an agency's status through the agency itself or a GAO study; and/or assessing an agency's progress and projected goals against the stated goals of the FCCI.

Technology Enabled Transformation of the Public Sector: Advances in E-Government

Technology Enabled Transformation of the Public Sector: Advances in E-Government
Author: Weerakkody, Vishanth
Publisher: IGI Global
Total Pages: 457
Release: 2012-06-30
Genre: Political Science
ISBN: 1466617772

Electronic Government is continually advancing in topics such as hardware and software technology, e-government adoption and diffusion, e-government policy, e-government planning, management, e-government applications, and e-government impacts. Technology Enabled Transformation of the Public Sector: Advances in E-Government is filled with original research about electronic government and supplies academicians, practitioners, and professionals with quality applied research results in the field of electronic/digital government, its applications, and impacts on governmental organizations around the world. This title effectively and positively provides organizational and managerial directions with greater use and management of electronic/digital government technologies in organizations. It also epitomizes the research available within e-government while exponentially emphasizing the expansiveness of this field.

Digital Government

Digital Government
Author: Darrell M. West
Publisher: Princeton University Press
Total Pages: 253
Release: 2011-08-15
Genre: Political Science
ISBN: 1400835763

Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most comprehensive study of electronic government ever undertaken. Among other topics, he looks at how much change has taken place in the public sector, what determines the speed and breadth of e-government adoption, and what the consequences of digital technology are for the public sector. Written in a clear and analytical manner, this book outlines the variety of factors that have restricted the ability of policy makers to make effective use of new technology. Although digital government offers the potential for revolutionary change, social, political, and economic forces constrain the scope of transformation and prevent government officials from realizing the full benefits of interactive technology.

Blockchain and the Public Sector

Blockchain and the Public Sector
Author: Christopher G. Reddick
Publisher: Springer Nature
Total Pages: 248
Release: 2021-01-28
Genre: Law
ISBN: 3030557464

This book discusses blockchain technology and its potential applications in digital government and the public sector. With its robust infrastructure and append-only record system, blockchain technology is being increasingly employed in the public sector, specifically where trustworthiness and security are of importance. Written by leading scholars and practitioners, this edited volume presents challenges, benefits, regulations, frameworks, taxonomies, and applications of blockchain technology in the public domain. Specifically, the book analyzes the implementation of blockchain technologies in the public sector and the potential reforms it would bring. It discusses emerging technologies and their role in the implementation of blockchain technologies in the public sector. The book details the role of blockchain in the creation of public value in the delivery of public sector services. The book analyzes effects, impacts, and outcomes from the implementation of blockchain technologies in the public sector in select case studies. Providing up-to-date information on important developments regarding blockchain in government around the world, this volume will appeal to academics, researchers, policy-makers, public managers, international organizations, and technical experts looking to understand how blockchain can enhance public service delivery.

Public Information Technology

Public Information Technology
Author: G. David Garson
Publisher: IGI Global
Total Pages: 409
Release: 2003-01-01
Genre: Computers
ISBN: 1591400600

Public Information Technology: Policy and Management Issues constitutes a survey of many of the most important dimensions of managing information technology in the public sector. Written by noted academics and public administration practitioners, this book addresses general policy and administrative issues in this arena as well as the information technology skills needed by public managers.