The Strategic Contribution of Business Process Outsourcing to Corporate Planning

The Strategic Contribution of Business Process Outsourcing to Corporate Planning
Author: Goetz Erhardt
Publisher: GRIN Verlag
Total Pages: 108
Release: 2005-06-02
Genre: Business & Economics
ISBN: 3638382893

Master's Thesis from the year 2003 in the subject Business economics - Business Management, Corporate Governance, grade: 1,0, University of Bradford (Bradford Institute of Management), language: English, abstract: Focus strategies that seek to leverage company skills, capabilities and resources have become a dominant paradigm in business strategy planning and implementation. As a consequence, firms increasingly seek to reduce investments in non-core business processes and functions while freeing up resources and management attention for core competency development to achieve competitive advantage and provide unique value for customers. Activities for which companies do not have critical strategic needs or special capabilities are considered for external sourcing. Combining the two approaches can yield significant benefits. Outsourcing business processes can give access to provider economies of scale and learning thereby reducing operating costs and enhancing the quality of the activities outputs. The expected value of an outsourcing initiative is constituted by the aggregate projected benefits – both efficiency and effectiveness gains within the externalised process and strategic rewards – that flow from the exercise of the option. Strategic fit of the sourcing strategy with the current competency profile of the firm plays a key role in securing the success of vertical dis-integration policies and to obtain the highest value contribution from outsourcing initiatives. Corporate planners who are involved in firm boundary and competitive business policy decisions have to understand the market and service characteristics of outsourcing service provision, the relevant strategic linkages between non-core and core processes as well as the various types of interaction and governance models that are available to fulfil the needs of the organisation. Empirical evidence suggests that corporate planning procedures and externalisation strategies could be integrated more comprehensively. KEYWORDS Outsourcing, value contribution, corporate planning, core competencies, make-or-buy decision, interaction costs, business process re-engineering, interconnected value system, information technology, activity costs, standardisation, relative cost differentials, strategic sourcing, total cost of ownership

Business Process Outsourcing

Business Process Outsourcing
Author: VINOD V. SOPLE
Publisher: PHI Learning Pvt. Ltd.
Total Pages: 245
Release: 2009-05-25
Genre: Business & Economics
ISBN: 8120338154

This book is a comprehensive presentation of the fundamental concepts of business process outsourcing (BPO) and its applications in the Indian industrial context. It offers a strategic framework for BPO management, which is crucial for creating competitive advantage for a business enterprise. The book is designed for MBA and PGDM students as well as students in BPO training schools and executives in BPO sector. The text, organized into sixteen chapters, contains a wealth of useful and practical information on the following facets of the BPO industry : Strategic, tactical, control and operational aspects of BPO administration BPO business models Regulatory and legal framework of the BPO industry Terms, conditions, responsibilities and obligations involved in the BPO contract and service level agreement Service issues regarding supplier selection and process quality Criteria for performance evaluation of service providers Challenges involving upward shift in service value chain as well as human resource management Chapter-end review questions help in easy comprehension of the underlying principles. The appendices contain important additional information about the BPO industry.

S-BPM ONE - Application Studies and Work in Progress

S-BPM ONE - Application Studies and Work in Progress
Author: Cornelia Zehbold
Publisher: Springer
Total Pages: 206
Release: 2014-03-20
Genre: Computers
ISBN: 3319061917

This book constitutes the thoroughly refereed proceedings of the 6th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2014, held in Eichstätt, Germany, in April 2014. The 14 application-oriented papers selected during the peer review process and included in this volume deal with a variety of topics ranging from model elicitation over strategic alignment to the application of S-BPM in different domains like software effort estimation, production planning and education.

Knock 'em Dead Collection

Knock 'em Dead Collection
Author: Martin Yate
Publisher: Simon and Schuster
Total Pages: 1768
Release: 2017-12-26
Genre: Business & Economics
ISBN: 150720678X

New York Times bestselling author Martin Yate has helped millions of people turn their lives around by finding great jobs and managing their careers more effectively. Now his unique and proven secrets to success can be found in one place: the Knock ’em Dead Collection. Inside, you’ll find everything you need to make a successful next step: *Knock ’em Dead: The Ultimate Job Search Guide *Knock ’em Dead Cover Letters *Knock ’em Dead Resumes Whether you’re making a strategic career move or seeking your first job, with the Knock ’em Dead Collection, you’ll be better prepared to navigate the twists and turns of a long and successful career.

Managing Industrial Services

Managing Industrial Services
Author: Thomas Friedli
Publisher: Springer Nature
Total Pages: 223
Release: 2021-06-23
Genre: Business & Economics
ISBN: 3030727289

The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into building capabilities and management practices for smart and remote services. By combining insights from research and practice, it offers a unique perspective on the core and enabling activities of manufacturing companies for growth in the service business. In essence, the first part covers action-based research findings regarding service strategy, organizational design, service innovation, service sales, services operations, and customer relationship management together with insights into value networks. The second part introduces outstanding practices from leading manufacturing companies in industrial and smart services. The book concludes with a summary of key messages and recommendations to navigate the landscape of industrial and smart service management successfully.

CIMA E3

CIMA E3
Author: BPP Learning Media
Publisher: BPP Learning Media
Total Pages: 721
Release: 2012-08-01
Genre: Business & Economics
ISBN: 1445392615

CIMA offers a business qualification with a finance focus, aiming to produce members with accounting prowess who are skilled in strategic decision-making. 98% of its members work in business, the highest proportion of any worldwide accountancy body. Paper E3 'Enterprise Strategy' is a wide-ranging exam that includes aspects of strategic analysis, choice and implementation. To pass, candidates need both technical knowledge and the ability to apply their knowledge to specific scenarios.The syllabus is split into four areas: * Interacting with the Competitive Environment (20%) * Change Management (20%) * Evaluation of Strategic Options (30%) * Implementation of Strategic Plans (30%)The first section explores the impact and influence of an organisation's environment on its strategy. An organisation needs to take account of its environmental context as well as its own internal capabilities when assessing the strategic options available to it. Having identified these options, it then has to evaluate them to decide which is the most appropriate to pursue.The E3 syllabus recognises that implementing strategic plans involves managing change, and 20% of the syllabus is now devoted to issues involved in managing the change process. Change Management has not previously been examined at Strategic Level in the CIMA exams. The final section of the syllabus looks at the ways organisations control and measure the performance of the strategies they have implemented. The E3 Study Text provides you with comprehensive coverage of the principles of business strategy and how they can be applied to design and implement enterprise strategies. The Text also offers a range of short case studies which illustrate how business strategy ideas are applied in the real world. In the E3 exam, your ability to apply knowledge to a scenario is as important as pure knowledge, but it is still crucial to have a sound understanding of the key terms and ideas. The 'key terms' feature in the text will help you identify these key terms, while the 'section summaries' provide a convenient overview of each section of the text."e;

Handbook of Corporate University Development

Handbook of Corporate University Development
Author: Rob Paton
Publisher: Gower Publishing, Ltd.
Total Pages: 310
Release: 2005
Genre: Business & Economics
ISBN: 9780566085833

The emphasis on corporate universities has been a driving force in moving companies beyond a restricted approach to training, to a central vision for learning within the organization. However, there have been failures and many corporate universities have struggled to bring a business rigour to learning or to align their development with the key business and financial drivers of the organization. It is time for the Corporate University to demonstrate how business rigour, handled deftly and with strong and perceptive leadership, can revolutionize learning both inside and outside the organization. The Handbook of Corporate University Development is an important catalyst towards this process.It draws on experience from around the world, to provide anyone responsible for strategy and learning at senior levels in government, education and business with a picture of current best practice.

Enterprise Resource Planning

Enterprise Resource Planning
Author: Veena Bansal
Publisher: Pearson Education India
Total Pages: 216
Release: 2012
Genre:
ISBN: 9332520100

This book focuses on the fundamentals of ERP and details methods of implementing ERP systems. By using actual case incidents, this book charts the life cycle of ERP projects from cost and profit analysis, through change-management on the basis of re-engineering and technical requirements, to the ion of the ERP system and its final application. It equips managers with the appropriate skills for utilizing ERP systems, and uninitiated readers will gain a thorough understanding of an ERP project life-cycle.

Journal of Information Systems Engineering and Business Intelligence

Journal of Information Systems Engineering and Business Intelligence
Author:
Publisher: Journal of Information Systems Engineering and Business Intelligence
Total Pages: 82
Release: 2018-04-02
Genre:
ISBN:

Journal of Information System Engineering and Business Intelligence (JISEBI) focuses on Information System Engineering and its implementation, Business Intelligence, and its application. JISEBI is an international, peer review, electronic, and open access journal. JISEBI is seeking an original and high-quality manuscript. Information System Engineering is a multidisciplinary approach to all activities in the development and management of information system aiming to achieve organization goals. Business Intelligence (BI) focuses on techniques to transfer raw data into meaningful information for business analysis purposes, such as decision making, identification of new opportunities, and the implementation of business strategy. The goal of BI is to achieve a sustainable competitive advantage for businesses.