Nuts!

Nuts!
Author: Kevin Freiberg
Publisher: Currency
Total Pages: 386
Release: 1998-02-17
Genre: Business & Economics
ISBN: 0767901843

Twenty-five years ago, Herb Kelleher reinvented air travel when he founded Southwest Airlines, where the planes are painted like killer whales, a typical company maxim is "Hire people with a sense of humor," and in-flight meals are never served--just sixty million bags of peanuts a year. By sidestepping "reengineering," "total quality management," and other management philosophies and employing its own brand of business success, Kelleher's airline has turned a profit for twenty-four consecutive years and seen its stock soar 300 percent since 1990. Today, Southwest is the safest airline in the world and ranks number one in the industry for service, on-time performance, and lowest employee turnover rate; and Fortune magazine has twice ranked Southwest one of the ten best companies to work for in America. How do they do it? With unlimited access to the people and inside documents of Southwest Airlines, authors Kevin and Jackie Freiberg share the secrets behind the greatest success story in commercial aviation. Read it and discover how to transfer the Southwest inspiration to your own business and personal life.

Southwest Passage

Southwest Passage
Author: Lamar Muse
Publisher:
Total Pages: 0
Release: 2002
Genre: Airlines
ISBN: 9781571687395

When Southwest Airlines made its inaugural flight on June 18, 1971, experts predicted that the company wouldn't last more than ninety days. Some thirty-two years later, Southwest is the beleaguered airline Industry's only profitable major company-Money magazine has named Southwest Airlines' common stock the premier Investment of the last thirty years. Now Southwest's founding president and CEO (1970-78], Lamar Muse, offers a definitive account of the airline's scrappy beginning. The principles and practices that assured the company's success were, largely, Muse's own. Those same winning strategies continue to sustain the company through the market's ups and downs, In Southwest Passage, Muse delivers plain facts and informed opinions that replace convoluted outsider accounts of the company's history. For anyone wondering how the air Industry can renew itself, how Southwest achieved its dominance, or how business really works, this unique story has the answers.

The Southwest Airlines Way

The Southwest Airlines Way
Author: Jody Hoffer Gittell
Publisher: McGraw Hill Professional
Total Pages: 338
Release: 2003-01-09
Genre: Business & Economics
ISBN: 0071428976

"If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry." --Gerard Arpey, CEO, American Airlines "Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times." --Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program In an industry with losses in the billions, Southwest Airlines has an unbroken string of 31 consecutive years of profitability. The Southwest Airlines Way examines how the company uses high-performance relationships to create enormous competitive advantage in motivation, teamwork, and coordination among employees. It then goes further to show how any company can foster these powerful cooperative relationships and explains how to: Lead with credibility and caring Invest in frontline leaders Hire and train for relational competence Use conflicts to build relationships Make unions its partners, not its adversaries Build relationships with its suppliers

Southwest Airlines

Southwest Airlines
Author: Chris Lauer
Publisher: Bloomsbury Publishing USA
Total Pages: 202
Release: 2010-05-20
Genre: Business & Economics
ISBN: 0313378649

Using the words of its own people, this intriguing book provides an in-depth look at the incredibly successful airline that changed the rules of the game with a no-frills business model and innovative corporate culture. Southwest Airlines turns in-depth interviews with the company's leaders, managers, employees, and passengers into a powerful case study of this highly successful, game-changing business. Ranging from the early days of the company to the present, the book covers the history of the airline and its founders, while also detailing the unique corporate culture that attracts employees and passengers alike. Throughout its history, Southwest has championed a culture that puts employees first, creating a productive workforce by hiring for "attitude before aptitude" (because skills can be taught) and allowing employees to be themselves at work. The founders' philosophies of "servant leadership" and a "fun-LUVing" attitude continue to attract employees and influence the company's daily work today. In detailing the airline's inner workings in the words of its own people, this book shows other companies how they can emulate Southwest's powerful business model and strategies, as well as its hiring practices and corporate culture.

Lead with LUV

Lead with LUV
Author: Kenneth H. Blanchard
Publisher: FT Press
Total Pages: 173
Release: 2011
Genre: Business & Economics
ISBN: 0137039743

Colleen Barrett began her career as an executive secretary, yet Southwest Airlines' founder chose her to succeed him as president. When asked why, he said, "Because she knows how to love people to success." --

Lessons in Loyalty

Lessons in Loyalty
Author: Lorraine Grubbs-West
Publisher: CornerStone Leadership Inst
Total Pages: 132
Release: 2005
Genre: Business & Economics
ISBN: 9780976252856

Southwest Airlines has a secret sauce, namely its incredible workforce of leaders at all levels. Lessons in Loyalty is an insider's clear, concise and energizing teachable point of view on how to build such a winning team.

The Story of Southwest Airlines

The Story of Southwest Airlines
Author: Laura K. Murray
Publisher: Built for Success
Total Pages: 0
Release: 2015-07-15
Genre: Juvenile Nonfiction
ISBN: 9781608185597

A look at the origins, leaders, growth, and innovations of Southwest Airlines, the low-fare airline that was founded in Texas in 1967 and today carries more than 100 million passengers annually.

Nerves of Steel

Nerves of Steel
Author: Captain Tammie Jo Shults
Publisher: Thomas Nelson
Total Pages: 289
Release: 2019-10-08
Genre: Biography & Autobiography
ISBN: 0785228411

Nerves of Steel is the captivating true story of Tammie Jo Shults’s remarkable life—from growing up the daughter of a humble rancher, to breaking through gender barriers as one of the Navy’s first female F/A-18 Hornet pilots, to safely landing the severely crippled Southwest Airlines Flight 1380 and helping save the lives of 148 people. Tammie Jo Shults has spent her entire life loving the skies. Though the odds were against her, she became one of the few female fighter pilots in the Navy. In 1994, after serving her country honorably for eight years, Tammie Jo left the Navy and joined Southwest Airlines in the early 1990’s. On April 17, 2018, Tammie Jo was called to service once again. Twenty minutes into a routine domestic flight, Captain Shults was faced with the unthinkable—a catastrophic engine failure in the Boeing 737 caused an explosion that severed hydraulic and fuel lines, tearing away sections of the plane, puncturing a window, and taking a woman’s life. Captain Shults and her first officer, Darren Ellisor, struggled to stabilize the aircraft. Drawing deeply from her well of experience, Tammie Jo was able to wrestle the severely damaged 737 safely to the ground. Not originally scheduled for that flight, there is no doubt God had prepared her and placed her right where she needed to be that day.

50 Years. One Heart

50 Years. One Heart
Author: Loren Steffy Steffy
Publisher:
Total Pages: 225
Release: 2021-12
Genre:
ISBN: 9781882771042

History of Southwest Airlines as told through stories about 50 objects.

The Southwest Airlines Way

The Southwest Airlines Way
Author: Jody Hoffer Gittell
Publisher: McGraw Hill Professional
Total Pages: 344
Release: 2003
Genre: Business & Economics
ISBN:

The original low cost operator, Southwest Airlines is now one of the world's most profitable airlines. This book examines the relationship-based performance principles & innovative management that have driven this company to the top of the league.