The Professional Service Firm50
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| Author | : Tom Peters |
| Publisher | : Knopf |
| Total Pages | : 248 |
| Release | : 1999-12-15 |
| Genre | : Business & Economics |
| ISBN | : 0375410953 |
From a leading business management guru—50 insights on how to get the most out of your department. Transform white collar departments into "professional service firms" whose sole, powerful asset is knowledge. Peters discusses making the most of presentations, working with outsiders on market analysis, how to imporve brainstorming meetings, how to develop relationships with clients and get the most out of them.
| Author | : Thomas J. Peters |
| Publisher | : Random House Digital, Inc. |
| Total Pages | : 250 |
| Release | : 1999 |
| Genre | : Business & Economics |
| ISBN | : |
Transform white collar departments into "professional service firms" whose sole, powerful asset is knowledge. Idea: You are boss of a 23-person finance department in a division of a big company. Or, rather, you were boss of the finance department. Now, per our suggestion-model, you are Managing Partner, Finance Inc., a full-fledged professional service firm which is a wholly owned subsidiary of your division. Goal: Learn from the best professional service firms! Transform your unit! Today, even after re-engineering done well, the "department" doesn't look much like McKinsey, Andersen or Chiat Day. (And that's an understatement!) Aim, in short: Cool people (call them "talent") working on cool projects with cool clients. The aim redux: A cool Finance/Purchasing, IS, HR, Sales department. Why not? The cool professional service firm is just that: cool people/talent, a portfolio of cool projects, cool clients. Period. It's only asset -- literally -- is brains. It's only product is projects. It's only aim is truly memorable client service. So step #1, then, is the organization (PSF) . . . transforming "departments" in which white collar folks work into way cool professional sercie firms adding way cool value by doing way cool "stuff". Peters discusses making the most of presentations, working with outsiders on market analysis, how to imporve brainstorming meetings, how to develop relationships with clients and get the most out of them. 50 of Tom Peters's trademark insights on how to get the most our of your department. See also the other 50List titles in the Reinventing Work series by Tom Peters -- The Brand You50 and The Project50 -- for additional information on how to make an impact in the professional world.
| Author | : David H. Maister |
| Publisher | : Simon and Schuster |
| Total Pages | : 479 |
| Release | : 2012-12-11 |
| Genre | : Business & Economics |
| ISBN | : 1471109658 |
Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'
| Author | : Tom Peters |
| Publisher | : Vintage |
| Total Pages | : 338 |
| Release | : 2010-09-22 |
| Genre | : Business & Economics |
| ISBN | : 0307764753 |
This volume brings together the best of the Tom Peters seminars—complete with visual materials. The Tom Peters Seminar demonstrates Peters' unconventional analysis that challenges outdated corporate structures and demonstrates that "imagination is the source of value in the economy." Peters' bold ideas vault business thinking beyond change—toward invention and revolution.
| Author | : David H. Maister |
| Publisher | : Simon and Schuster |
| Total Pages | : 290 |
| Release | : 2012-12-11 |
| Genre | : Business & Economics |
| ISBN | : 1471108511 |
Are some technically competent professionals who work hard and long hours 'true professionals' or are they just cruisers? In this deeply illuminating call to arms, David Maister, the world's premier consultant to professional service firms, vigorously challenges individuals to examine closely the meaning of their work and reach beyond their grasp. The pursuit of the highest standards, Maister argues, is the primary road to commercial success. He presents a visionary reconception of professionalism that encompasses a lifelong dedication to self-improvement, a personal commitment to excellence, and a true spirit of service to clients. Looking first at the individual professional, Maister dares those good corporate citizens who 'do their duty' to discover what they truly love to do. Turning to the institution, Maister focuses on what he calls the 'instability' of professional service firms today, and offers advice on how to invest in skill building. David Maister's message is a recipe for success and for professional satisfaction making TRUE PROFESSIONALISM a worthy successor to his previous writings.
| Author | : |
| Publisher | : |
| Total Pages | : 180 |
| Release | : 2001 |
| Genre | : Logistics |
| ISBN | : |
| Author | : Clifton T. Warren |
| Publisher | : Business Expert Press |
| Total Pages | : 268 |
| Release | : 2017-12-05 |
| Genre | : Business & Economics |
| ISBN | : 1631578480 |
This book is about generating profitable revenue from existing clients, and converting part-time clients into 100 percent full-time clients. Professionals and firms that offer financial services want to enjoy continued organic growth, and maximize the value of their business. Retaining and developing existing clients is one of the challenges they encounter in the process. The financial services industry is currently facing several key challenges: increasing competition, industry consolidation, rapidly changing technology, a soft market (for rates, premiums, and fees), and an increasing number of regulatory requirements. All these factors make it difficult for firms to produce consistent, positive, organic growth. This book is a follow-up to the author’s previous book The Financial Sales Handbook: A Professionals Guide to Becoming a Top Producer. Although this book is an extension of the first, readers can be confident in approaching it as a stand-alone book. Cross-Selling Financial Services: A Professional’s Guide to Account Development is for experienced professionals and firms who want to protect their existing top clients and revenue, and maximize the long-term growth and profitability of their business. The book will also help professionals to sharpen their account development capabilities. It is designed to be the nucleus for corporate training programs, as well as a guide for self-employed professionals who must market and sell to stay in business.
| Author | : Jean R. Valence |
| Publisher | : John Wiley & Sons |
| Total Pages | : 272 |
| Release | : 2003-08-19 |
| Genre | : Architecture |
| ISBN | : 047146452X |
The architect's interest in continuing education has increased as a result of the national trend of state initiatives requiring continuing education for architect registration Architect's Essentials of Professional Development assists registered architects and architecture firms in designing their own professional development programme in the context of professional practice l Information on this subject is in high demand l Covers strategic planning, programme design and assessment while taking into consideration the culture of different design firms l Assessment worksheets and questionnaires allow readers to personalise their books while discovering and implementing their own professional development goals and strategies l Practical, applied, concise, affordable and user-friendly
| Author | : Kim Tasso |
| Publisher | : CRC Press |
| Total Pages | : 344 |
| Release | : 2017-09-08 |
| Genre | : Technology & Engineering |
| ISBN | : 1135334811 |
Being the best agent or surveyor does not always mean that you will be the best manager or leader. But being an agent, surveyor or other property professional probably means that you are averse to taking time out to learn about management. This book is a pragmatic introduction to alternative growth strategies and management solutions in planning, leadership, human resources, strategic marketing, promotion, selling, "clientology" (relationship management) and achieving change. It is packed with ideas and checklists to spur you along with guidance on: analysis, motivation, networking, branding, service development, persuasion, project management, rapport, tendering and an A-Z of promotional tools. The book tackles many of the key issues faced by those who manage and direct their professional firms, from preparation of business plans, to leadership strategies and client relationship management.
| Author | : Paul Glen |
| Publisher | : John Wiley & Sons |
| Total Pages | : 288 |
| Release | : 2003-02-03 |
| Genre | : Business & Economics |
| ISBN | : 9780787965464 |
Winner of the 2003 Financial Times Germany/getAbstract Business & Finance Book Award Leading Geeks challenges the conventional wisdom that leadership methods are universal and gives executives and managers the understanding they need to manage and lead the technologists on whom they have become so dependent. This much-needed book? written in nontechnical language by Paul Glen, a highly acclaimed management consultant? gives clear directions on how to effectively lead these brilliant yet notoriously resistant-to-being-managed knowledge workers. Glen not only provides proven management strategies but also background on why traditional approaches often don't work with geeks. Leading Geeks describes the beliefs and behavior of geeks, their group dynamics, and the unique nature of technical work. It also offers a unique twelve-part model that explains how knowledge workers deliver value to an organization.
