The Stay Interview

The Stay Interview
Author: Richard Finnegan
Publisher: AMACOM
Total Pages: 142
Release: 2015-03-18
Genre: Business & Economics
ISBN: 0814436501

Of all the obstacles and surprises managers know are heading their way each day, the one they least anticipate and prepare for is the resignation of a seemingly happy and extremely valued employee. It’s the cement truck they never saw coming their way--but they could have.This invaluable resource introduces managers to a powerful new engagement and retention tool that they absolutely must begin utilizing ASAP: the stay interview. Smart companies and managers who have realized the importance of being proactive with their employees and not taking anything for granted have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.Written by the retention expert who pioneered the process, The Stay Interview shows managers how to: • Prepare for the stay interview• Anticipate an employee's top issues• Respond to difficult questions• Listen effectively and dig deeper• Craft a detailed and effective stay plan complete with timeline• Assess each employee's level of engagement, predict potential exits, and communicate results to upper managementWhen you have the right people in place, you can’t risk losing them. Complete with the five best questions to ask and sample scripts for different situations, The Stay Interview provides the key to saving yourself unnecessary headaches and surprises.

The Power of Stay Interviews for Engagement and Retention

The Power of Stay Interviews for Engagement and Retention
Author: Richard P. Finnegan
Publisher:
Total Pages: 0
Release: 2018
Genre: Business & Economics
ISBN: 9781586445126

For decades organizations have struggled to better engage and retain their best employees. This book proposes a proven and proactive approach, the Stay Interview: an easy-to-use tool to uncover, anticipate, and resolve issues and concerns before your best employees leave. --

Ask a Manager

Ask a Manager
Author: Alison Green
Publisher: Ballantine Books
Total Pages: 306
Release: 2018-05-01
Genre: Business & Economics
ISBN: 0399181822

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Rethinking Retention in Good Times and Bad

Rethinking Retention in Good Times and Bad
Author: Richard P. Finnegan
Publisher: Nicholas Brealey
Total Pages: 379
Release: 2011-01-11
Genre: Business & Economics
ISBN: 0891063765

Keep the workers you want - in good times and bad. How do organizations keep the workers they want? Until now, employee retention strategies have been based on instincts rather than research. With no firm body of knowledge to use as a guide, employee turnover has been a problem for all organizations. Rethinking Retention in Good Times and Bad is the first book to offer a top-to-bottom, organization-wide retention action plan. Many organizations lose employees and profits because they don't know which processes to put into place to cut employee turnover. They speak of building retention cultures but don't know who should do what and when. This hands-on tactical guide gives those answers, providing specific strategies and tactics backed by the author's own research and on-site experience. Rethinking Retention in Good Times and Bad is essential reading for all types of organizations-large or small, public or private, with high concentrations of low-skilled or high-skilled workers and across multiple industries. If you are losing workers you want to keep - in good economic times and bad - this book will tell you how to put retention solutions in place across your company.

Hello Stay Interviews, Goodbye Talent Loss

Hello Stay Interviews, Goodbye Talent Loss
Author: Beverly Kaye
Publisher: Berrett-Koehler Publishers
Total Pages: 134
Release: 2015-05-18
Genre: Business & Economics
ISBN: 1626563497

Stay interviews prevent exit interviews! You can't afford to lose them. They're your stars and your solid citizens. You wonder if they're happy in your organization—and what might keep them there. To find out, you could: A. Conduct a survey—then try to guess who said what. B. Take note of their latest tattoos. Is your company logo among them? C. Ask, “What will keep you here?” The correct answer is C. It's the opening line of a great stay interview, and it could make the difference between keeping and losing your best people. Worried that your talented people will want things you can't deliver, like more money or a big promotion? Beverly Kaye and Sharon Jordan-Evans have a simple four-step process for dealing with that. Not sure how to get started? They provide dozens of suggested questions and icebreakers. Think you don't have time? They offer all kinds of creative time-saving options for where, when, and how you can do stay interviews.

Complaint!

Complaint!
Author: Sara Ahmed
Publisher: Duke University Press
Total Pages: 225
Release: 2021-08-09
Genre: Social Science
ISBN: 1478022337

In Complaint! Sara Ahmed examines what we can learn about power from those who complain about abuses of power. Drawing on oral and written testimonies from academics and students who have made complaints about harassment, bullying, and unequal working conditions at universities, Ahmed explores the gap between what is supposed to happen when complaints are made and what actually happens. To make complaints within institutions is to learn how they work and for whom they work: complaint as feminist pedagogy. Ahmed explores how complaints are made behind closed doors and how doors are often closed on those who complain. To open these doors---to get complaints through, keep them going, or keep them alive---Ahmed emphasizes, requires forming new kinds of collectives. This book offers a systematic analysis of the methods used to stop complaints and a powerful and poetic meditation on what complaints can be used to do. Following a long lineage of Black feminist and feminist of color critiques of the university, Ahmed delivers a timely consideration of how institutional change becomes possible and why it is necessary.

Work Won't Love You Back

Work Won't Love You Back
Author: Sarah Jaffe
Publisher: Bold Type Books
Total Pages: 432
Release: 2021-01-26
Genre: Social Science
ISBN: 1568589387

A deeply-reported examination of why "doing what you love" is a recipe for exploitation, creating a new tyranny of work in which we cheerily acquiesce to doing jobs that take over our lives. You're told that if you "do what you love, you'll never work a day in your life." Whether it's working for "exposure" and "experience," or enduring poor treatment in the name of "being part of the family," all employees are pushed to make sacrifices for the privilege of being able to do what we love. In Work Won't Love You Back, Sarah Jaffe, a preeminent voice on labor, inequality, and social movements, examines this "labor of love" myth—the idea that certain work is not really work, and therefore should be done out of passion instead of pay. Told through the lives and experiences of workers in various industries—from the unpaid intern, to the overworked teacher, to the nonprofit worker and even the professional athlete—Jaffe reveals how all of us have been tricked into buying into a new tyranny of work. As Jaffe argues, understanding the trap of the labor of love will empower us to work less and demand what our work is worth. And once freed from those binds, we can finally figure out what actually gives us joy, pleasure, and satisfaction.

A Radical Enterprise

A Radical Enterprise
Author: Matt K. Parker
Publisher: IT Revolution
Total Pages: 251
Release: 2022-02-22
Genre: Business & Economics
ISBN: 1950508021

The fastest growing and most competitive organizations in the world have no bureaucracies, no bosses, and no bullshit. The tomato sauce in your pantry. The raincoat in your closet. The smart TV hanging in your living room. What do all of these products have in common? Chances are they were created by organizations where colleagues self-allocate into teams based on intrinsic motivation. Where individuals self-manage their commitments to each other without the coercion of managers. And where teams launch new products and ventures on the market without the control of leaders. These organizations represent a new, radically collaborative breed of corporation. Recently doubling in number and already comprising 8% of corporations around the world, scientists and researchers have discovered that radically collaborative organizations are more competitive on practically every meaningful financial measure. They enjoy higher market share, higher innovation, and higher customer satisfaction than their traditional corporate competitors—and they also enjoy higher engagement, loyalty, and motivation from their employees. In this groundbreaking book, technology thought leader and organizational architect Matt K. Parker breaks down the counterintuitive principles and practices that radically collaborative organizations thrive on. By combining the latest insights from organizational science, sociology, and psychology, he illuminates four imperatives that all radically collaborative organizations must embrace in order to succeed: team autonomy, managerial devolution, deficiency gratification, and candid vulnerability. Millions of workers around the world are collapsing under the weight of command-and-control culture. The crisis has reached its breaking point. Now is the time to embrace radical change. Discover the revolutionary shift to partnership and equality and the economic superiority that follows with A Radical Enterprise.

Up Is Not the Only Way

Up Is Not the Only Way
Author: Beverly Kaye
Publisher: Berrett-Koehler Publishers
Total Pages: 153
Release: 2017-09-12
Genre: Business & Economics
ISBN: 1523083492

For anyone who has an interest in influencing career growth--their own or that of someone else, this book encourages readers to be open to ever-shifting patterns of opportunities and possibilities so they can create a unique, personalized path to a truly rewarding career.

The Search for Meaning at Work

The Search for Meaning at Work
Author: Steve Van Valin
Publisher: Rowman & Littlefield
Total Pages: 305
Release: 2022-11-01
Genre: Business & Economics
ISBN: 1538152126

Offers a path to purpose and meaning at work to engage and support employees at every level. While recent studies have shown that companies with high levels of employee engagement have 40% less turnover, half the absenteeism rate, and double the net profit compared to companies with low engagement, many firms continue to struggle with engaging their employees, and a mass exodus in under way. Business leaders are unprepared to deliver the type of culture and leadership that infuses the work experience of their employees with purpose and meaning. No surprise that a recent Gallup survey showed that only 15% of employees consider themselves engaged in their work. In The Search for Meaning at Work Steve Van Valin, an organizational culture consultant and former long-time executive with QVC, provides talent leaders and managers at all levels with a focused awareness and a robust set of actionable tools to meet the talent challenge head-on. Building on the research of Harvard professor Dr. Teresa Amabile and others, Van Valin’s model is based on eleven “Amplifiers of Meaning” that identify and describe the core purpose that gives work meaning. Without purpose, there is no meaning, Van Valin argues, and without meaning there is no true engagement. For many employees and their managers, the purpose that drives an employee’s motivation to work remains hidden; as a result, employees are disengaged, leaving managers and leaders frustrated as they search for answers. Van Valin’s approach is a confident and creative challenge to leaders to think differently – with greater empathy for the power of purpose and meaning in people’s lives. Each chapter contains personal observations, revealing anecdotes, and a playbook, which provides specific and relevant actions/steps the reader can follow to amplify meaning in ways that inspire high-performance. 1. The book is anchored on providing specific actionable ideas to promote purpose and meaning. It is a practical guide, not just a philosophical work on a lofty subject. 2. No other book fully defines purpose and meaning and brings to light the dynamics between them. Doing so provides a high level of awareness for the reader that leads to the practical application of emotional intelligence when making the “everyday” better choices. 3. The book research, model, and actionable ideas are directly transferable as content for teaching the Amplify concept via classroom, online, and webinar delivery.