The Point Of Purchase Survey
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Point of Purchase
Author | : Sharon Zukin |
Publisher | : Psychology Press |
Total Pages | : 346 |
Release | : 2004 |
Genre | : Business & Economics |
ISBN | : 9780415945974 |
Accessible, smart and expansive, 'Point of Purchase' shows the incredible impact shopping has had on American life, stretching from the mid-19th century to today's shopping trends from the Internet to Zagat guides.
At What Price?
Author | : National Research Council |
Publisher | : National Academies Press |
Total Pages | : 348 |
Release | : 2002-02-25 |
Genre | : Political Science |
ISBN | : 0309170796 |
How well does the consumer price index (CPI) reflect the changes that people actually face in living costsâ€"from apples to computers to health care? Given how it is used, is it desirable to construct the CPI as a cost-of-living index (COLI)? With what level of accuracy is it possible to construct a single index that represents changes in the living costs of the nation's diverse population? At What Price? examines the foundations for consumer price indexes, comparing the conceptual and practical strengths, weaknesses, and limitations of traditional "fixed basket" and COLI approaches. The book delves into a range of complex issues, from how to deal with the changing quality of goods and services, including difficult-to-define medical services, to how to weight the expenditure patterns of different consumers. It sorts through the key attributes and underlying assumptions that define each index type in order to answer the question: Should a COLI framework be used in constructing the U.S. CPI? In answering this question, the book makes recommendations as to how the Bureau of Labor Statistics can continue to improve the accuracy and relevance of the CPI. With conclusions that could affect the amount of your next pay raise, At What Price? is important to everyone, and a must-read for policy makers, researchers, and employers.
The Consumer Price Index
Author | : United States. Bureau of Labor Statistics |
Publisher | : |
Total Pages | : 36 |
Release | : 1978 |
Genre | : Consumer price indexes |
ISBN | : |
How to Measure Customer Satisfaction
Author | : Nigel Hill |
Publisher | : Taylor & Francis |
Total Pages | : 161 |
Release | : 2017-07-05 |
Genre | : Business & Economics |
ISBN | : 1351930052 |
The success of your business is underpinned by competitiveness and profitability, both of which are maximized in the long run by doing best what matters most to customers - this book will help you reach that goal. Written by three leading practitioners, this fully revised second edition of How to Measure Customer Satisfaction is a highly practical guide to developing and running an effective customer satisfaction measurement (CSM) programme. To be effective, a CSM programme must first of all produce accurate measures - this book takes readers step-by-step through designing and implementing a CSM survey, highlighting blunders that are commonly made and explaining how to make sure that the measures produced are accurate and credible. It also covers ways of gaining understanding and ownership of the CSM programme throughout the organization, the second key requirement for its long-term success. Importantly this new edition now includes a new section on electronic surveys, which are much more prominent now than when the book was first published in 1999. Finally, the relationship between customer satisfaction and concepts such as loyalty and delight are explored. If you are committed to the future of your company, the ability to measure what your customers think of you is essential - and so is this book!
Monthly Labor Review
Author | : |
Publisher | : |
Total Pages | : 330 |
Release | : 1996 |
Genre | : Labor laws and legislation |
ISBN | : |
Publishes in-depth articles on labor subjects, current labor statistics, information about current labor contracts, and book reviews.
Departments of Labor and Health, Education, and Welfare Appropriations for 1976
Author | : United States. Congress. House. Committee on Appropriations. Subcommittee on Departments of Labor, and Health, Education, and Welfare, and Related Agencies |
Publisher | : |
Total Pages | : 1316 |
Release | : 1975 |
Genre | : |
ISBN | : |
The Effects of Budget Cuts on the Bureau of Labor Statistics and Changes in the Consumer Price Index
Author | : United States. Congress. House. Committee on Education and Labor. Subcommittee on Labor-Management Relations |
Publisher | : |
Total Pages | : 364 |
Release | : 1982 |
Genre | : Consumer price indexes |
ISBN | : |
Departments of Labor, Health and Human Services, Education, and Related Agencies Appropriations for 1996: Department of Labor
Author | : United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Labor, Health and Human Services, Education, and Related Agencies |
Publisher | : |
Total Pages | : 1524 |
Release | : 1995 |
Genre | : Political Science |
ISBN | : |