The Peter Principle

The Peter Principle
Author: Dr. Laurence J. Peter
Publisher: Harper Collins
Total Pages: 138
Release: 2014-04-01
Genre: Humor
ISBN: 0062359495

The classic #1 New York Times bestseller that answers the age-old question Why is incompetence so maddeningly rampant and so vexingly triumphant? The Peter Principle, the eponymous law Dr. Laurence J. Peter coined, explains that everyone in a hierarchy—from the office intern to the CEO, from the low-level civil servant to a nation’s president—will inevitably rise to his or her level of incompetence. Dr. Peter explains why incompetence is at the root of everything we endeavor to do—why schools bestow ignorance, why governments condone anarchy, why courts dispense injustice, why prosperity causes unhappiness, and why utopian plans never generate utopias. With the wit of Mark Twain, the psychological acuity of Sigmund Freud, and the theoretical impact of Isaac Newton, Dr. Laurence J. Peter and Raymond Hull’s The Peter Principle brilliantly explains how incompetence and its accompanying symptoms, syndromes, and remedies define the world and the work we do in it.

Thriving on Vague Objectives

Thriving on Vague Objectives
Author: Scott Adams
Publisher: Andrews McMeel Publishing
Total Pages: 128
Release: 2005-11
Genre: Humor
ISBN: 0740755331

Dilbert and the gang are back for this 26th collection, another take-off of office life that will appeal to cubicle dwellers across the globe.

The No Asshole Rule

The No Asshole Rule
Author: Robert I. Sutton
Publisher: Business Plus
Total Pages: 166
Release: 2007-02-22
Genre: Business & Economics
ISBN: 0759518017

The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company. Practical, compassionate, and in places downright funny, this guide offers: Strategies on how to pinpoint and eliminate negative influences for good Illuminating case histories from major organizations A self-diagnostic test and a program to identify and keep your own "inner jerk" from coming out The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller.

Putt's Law and the Successful Technocrat

Putt's Law and the Successful Technocrat
Author: Archibald Putt
Publisher: John Wiley & Sons
Total Pages: 183
Release: 2007-02-03
Genre: Technology & Engineering
ISBN: 0471788937

"Technology is dominated by two types of people: those who understand what they do not manage, and those who manage what they do not understand." —Putt's Law Early Praise for Putt's Law and the Successful Technocrat: "This is management writing the way it ought to be. Think Dilbert, but with a very big brain. Read it and weep. Or laugh, depending on your current job situation." —Spectral Lines, IEEE Spectrum, April 2006 "It's a classic. It reads at first like humor, but one eventually realizes that it's all true. The first edition changed my life. I loaned my copy to a subordinate at IBM, and he didn't return it to me until he was my boss." —Dave Thompson, PhD, IBM Fellow (retired), Member National Academy of Engineering, and IEEE Fellow "Putt's humor ranges from sharp to whimsical and is always on target. Readers will be reminded of many personal experiences and of lessons in life they wish they had learned earlier in their careers." —Eric Herz, former IEEE executive director and general manager "Anyone who thinks 'engineering management' is an oxymoron needs to read this terrific book — then they will know." —Norman R. Augustine, author of Augustine's Laws and retired Chairman & CEO of Lockheed Martin Corporation Putt's Law is as true today as it was when techno-everyman Archibald Putt first stated it. Now, in Putt's Law and the Successful Technocrat: How to Win in the Information Age, Putt is back with the unvarnished truth about success in the modern, technology-driven organization. As you learn the real rules of the technology world, you'll meet such characters as the successful technocrat, Dr. I. M. Sharp. You'll find out how he wrangles career victories from corporate failures, nearly bankrupting the firm with his projects while somehow emerging the hero. You'll also meet such unfortunates as Roger Proofsworthy, top-level perfectionist yet low in the hierarchy, and come to understand how he assiduously preserves his spot near the bottom of the totem pole. Whether you work in business, IT, or are a freelance technocrat, you'll want to study Putt's hard-won wisdom and laugh—all the way to the bank!

Berkonomics

Berkonomics
Author: Dave Berkus
Publisher: Lulu.com
Total Pages: 178
Release: 2009-10-05
Genre: Business & Economics
ISBN: 0557143276

101 bite-sized lessions in building a business from ignition to liquidity event (start-up to sale) by Dave Berkus, an internationally recognized business expert, author and keynote speaker. Graduate with your degree in BERKONOMICS, and use these insights to drive your growth and business success. Use separate workbook to create your own personalized guide for corporate growth. www.berkonomics.com, www.berkus.com.

The Dilbert Principle

The Dilbert Principle
Author: Scott Adams
Publisher: Harper Collins
Total Pages: 354
Release: 1997-04-24
Genre: Humor
ISBN: 0887308589

The creator of Dilbert, the fastest-growing comic strip in the nation (syndicated in nearly 1000 newspapers), takes a look at corporate America in all its glorious lunacy. Lavishly illustrated with Dilbert strips, these hilarious essays on incompetent bosses, management fads, bewildering technological changes and so much more, will make anyone who has ever worked in an office laugh out loud in recognition. The Dilbert Principle: The most ineffective workers will be systematically moved to the place where they can do the least damage — management. Since 1989, Scott Adams has been illustrating this principle each day, lampooning the corporate world through Dilbert, his enormously popular comic strip. In Dilbert, the potato-shaped, abuse-absorbing hero of the strip, Adams has given voice to the millions of Americans buffeted by the many adversities of the workplace. Now he takes the next step, attacking corporate culture head-on in this lighthearted series of essays. Packed with more than 100 hilarious cartoons, these 25 chapters explore the zeitgeist of ever-changing management trends, overbearing egos, management incompetence, bottomless bureaucracies, petrifying performance reviews, three-hour meetings, the confusion of the information superhighway and more. With sharp eyes, and an even sharper wit, Adams exposes -- and skewers -- the bizarre absurdities of everyday corporate life. Readers will be convinced that he must be spying on their bosses, The Dilbert Principle rings so true!

Customers for Life

Customers for Life
Author: Carl Sewell
Publisher: Crown Currency
Total Pages: 241
Release: 2009-07-01
Genre: Business & Economics
ISBN: 0307567311

In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.

The Founder's Dilemmas

The Founder's Dilemmas
Author: Noam Wasserman
Publisher: Princeton University Press
Total Pages: 490
Release: 2013-04
Genre: Business & Economics
ISBN: 0691158304

The Founder's Dilemmas examines how early decisions by entrepreneurs can make or break a startup and its team. Drawing on a decade of research, including quantitative data on almost ten thousand founders as well as inside stories of founders like Evan Williams of Twitter and Tim Westergren of Pandora, Noam Wasserman reveals the common pitfalls founders face and how to avoid them.