Fundamentals of Business (black and White)

Fundamentals of Business (black and White)
Author: Stephen J. Skripak
Publisher:
Total Pages: 442
Release: 2016-07-29
Genre:
ISBN: 9780997920116

(Black & White version) Fundamentals of Business was created for Virginia Tech's MGT 1104 Foundations of Business through a collaboration between the Pamplin College of Business and Virginia Tech Libraries. This book is freely available at: http://hdl.handle.net/10919/70961 It is licensed with a Creative Commons-NonCommercial ShareAlike 3.0 license.

Software Process Definition and Management

Software Process Definition and Management
Author: Jürgen Münch
Publisher: Springer Science & Business Media
Total Pages: 254
Release: 2012-05-27
Genre: Computers
ISBN: 364224291X

The concept of processes is at the heart of software and systems engineering. Software process models integrate software engineering methods and techniques and are the basis for managing large-scale software and IT projects. High product quality routinely results from high process quality. Software process management deals with getting and maintaining control over processes and their evolution. Becoming acquainted with existing software process models is not enough, though. It is important to understand how to select, define, manage, deploy, evaluate, and systematically evolve software process models so that they suitably address the problems, applications, and environments to which they are applied. Providing basic knowledge for these important tasks is the main goal of this textbook. Münch and his co-authors aim at providing knowledge that enables readers to develop useful process models that are suitable for their own purposes. They start with the basic concepts. Subsequently, existing representative process models are introduced, followed by a description of how to create individual models and the necessary means for doing so (i.e., notations and tools). Lastly, different possible usage scenarios for process management are highlighted (e.g. process improvement and software process simulation). Their book is aimed at students and researchers working on software project management, software quality assurance, and software measurement; and at practitioners who are interested in process definition and management for developing, maintaining, and operating software-intensive systems and services.

Fundamentals of Software Company Operations

Fundamentals of Software Company Operations
Author: Matthew D Edwards
Publisher: Matthew D Edwards
Total Pages: 198
Release: 2011-08-31
Genre: Business & Economics
ISBN: 0615533442

Many leaders of software and technology companies today look at their organizations as a collection of departments bound together by a set of corporate, department and individual goals believing that, along with the organizational structure and cost accounting methodology, they are leading a focused, high-throughput organization. While we expect software, hardware, network and performance engineers to look at system level architecture and solutions, software and technology company leaders often behave as component thinkers and fail to recognize the need to balance system load, that which is on the company as whole, in order to maximize throughput, and as a by-product, revenue. While many technologists may seek to practice iterative, predictable, repeatable and disciplined system level behaviors, these same leaders do not realize or understand how their component level viewpoints and decisions actually degrade organizational performance. This book discusses the immediately tangible operational value of using General Systems Thinking, Agile Principles and the Theory of Constraints as a synthesized platform from which to run a well-honed, profitable software and technology company. What we all need to know to run a company is not contained in one graduate degree, one book or built upon the successes of yesterday. Rather, what we really need to know in order to run a profitable, healthy and flourishing software and technology company is contained in our ability to synthesize multiple bodies of knowledge into foundational set of operational principles and behaviors that not only keep leaders employed, but keep companies profitable.

Operations Management

Operations Management
Author: Norman Gaither
Publisher: Cengage Learning
Total Pages: 0
Release: 2002
Genre: JIT
ISBN: 9780324066852

This comprehensive text will introduce students to the many operations topics and issues faced by leading service and manufacturing organizations. An emphasis is placed on new developments in the field of operations management and new information resources available, such as the Internet, while retaining a strong focus on the fundamental concepts of operations management. The goal of this text is to help students gain an understanding of what operations management involves, how it relates to other functional areas in an organization, the types of problems that are faced by operations managers, and common decision-making approaches.

Business Process Management

Business Process Management
Author: Mathias Weske
Publisher: Springer Nature
Total Pages: 464
Release: 2024
Genre: Business
ISBN: 3662695189

In this book, Mathias Weske details the complete business process lifecycle from process modeling to process enactment and process evaluation. After starting with the general foundations and abstractions in business process management, he introduces process modeling languages and process choreographies, as well as formal properties of processes and data. Eventually, he presents both traditional and advanced business process management architectures, covering, for example, workflow management systems, service-oriented architectures, and data-driven approaches. The 4th edition of his book contains significant updates, including a new section on directly follows graphs that play a crucial role in process mining. In addition, the core of declarative process modeling is introduced. The increasingly important role of data in business processes is addressed by a new section on data objects and data models in the data and decision chapter. To cover a recent trend in process automation, the enterprise systems architecture chapter now includes a section on robotic process automation. Mathias Weske argues that all communities involved need to have a common understanding of the different aspects of business process management. Hence his textbook is ideally suited for classes on business process management, information systems architecture, and workflow management alike. The accompanying website www.bpm-book.com contains further information and additional teaching material.

Site Reliability Engineering

Site Reliability Engineering
Author: Niall Richard Murphy
Publisher: "O'Reilly Media, Inc."
Total Pages: 552
Release: 2016-03-23
Genre:
ISBN: 1491951176

The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Operation Management

Operation Management
Author: B. Mahadevan
Publisher: Pearson Education India
Total Pages: 612
Release: 2009
Genre: Business & Economics
ISBN: 9788177585643

Author:
Publisher: Cengage Learning
Total Pages: 978
Release:
Genre:
ISBN: 0357684583

Managing Services

Managing Services
Author: Kathryn Haynes
Publisher: OUP Oxford
Total Pages: 225
Release: 2013-12-05
Genre: Business & Economics
ISBN: 019164143X

The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number challenges for practitioners, professionals, and academics. This book provides a range of perspectives on understanding, managing, and reconceptualising service by bringing together contributions from leading figures in service research, to make a timely and significant multi-disciplinary contribution to the theory and practice of service management. The book presents a collection of contemporary perspectives on service management challenges, extending the understanding of service through exploration and critique of service organizational and managerial strategies from selected theoretical and empirical perspectives. Amongst other contributions, it reviews the distinctive role and importance of service to academics, professionals, and practitioners; identifies appropriate bridging strategies; evaluates selected aspects of the practice of service management, and investigates the challenges inherent in managing services; reviews the nature, direction, and applicability of selected theoretical dimensions which inform the understanding of service management; considers contemporary innovations in services and service management; and assesses the opportunities for theory building, to further support understanding of the complexities of service management and its impact on organisations and wider society. It will be of interest to graduate students, academics and practitioners in service management.