The Library And Information Services Charter
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Evaluation of Library and Information Services
Author | : John Crawford |
Publisher | : Routledge |
Total Pages | : 133 |
Release | : 2003-09-02 |
Genre | : Reference |
ISBN | : 1135476578 |
Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.
The Public Library Service
Author | : International Federation of Library Associations and Institutions. Section of Public Libraries |
Publisher | : NBD Biblion Publishers |
Total Pages | : 178 |
Release | : 2001 |
Genre | : Language Arts & Disciplines |
ISBN | : 9783598218279 |
The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.
Managing Information Services
Author | : Sue Roberts |
Publisher | : Facet Publishing |
Total Pages | : 257 |
Release | : 2004 |
Genre | : Business & Economics |
ISBN | : 1856045153 |
This sophisticated primer draws together in an accessible form the principles of management as they need to be understood by library and information professionals. Written by a practising library manager and a management academic, the text introduces and applies the latest management concepts to library management practice. Since most libraries are part of a wider organization, their management practice will be influenced by that organizational setting, whether the setting be a university, a local authority or a business. Responding effectively within this organizational context is a key theme that runs through this text. Library management is concerned with managing collections, people, services, resources, information and finance, but managers also need to work beyond the confines of the library. They need to understand and influence their environment, to respond to the power and politics of a situation, to contribute to strategic direction in arenas related to knowledge management, learning and information, and to promote their own careers. The scene is set through the first two chapters, on management and organizations respectively. The first chapter covers the nature of management, management roles and competencies, and reviews the range and scope of library management. The second chapter focuses on the organizational context in which management is performed. The core of the book is a series of chapters in some of the key areas that constitute the management role: people, and their behaviour and management, marketing and user relationships, quality management, finances and resources, environment and context, and strategy and planning. Each chapter is well illustrated with relevant examples, checklists and models. Chapters conclude with a list of further reading, and a list of review topics, which can be used as the basis for revision for study purposes, or as a prompt to encourage reflection on the content of the book, for the professional reader. Key areas covered: management and managing organizations people in organizations human resource management marketing and user relationships quality management finance and resources environment and context strategy and planning. Readership: This book will be a key text for students of library and information management, designed to introduce them to the practice, experience and theoretical principles of library management. In particular it should prepare them for their first posts as library managers, and alert them to the challenges and rewards of management. Practising library managers will also benefit from revisiting some of the topics covered in the book.
Library and Information Services for Individuals with Disabilities : an NCLIS Hearing in Washington, DC, July 8, 1999
Author | : United States. National Commission on Libraries and Information Science |
Publisher | : Washington, DC (1110 Vermont Ave., NW, Suite 820, Washington, 20005-3552) : NCLIS |
Total Pages | : 340 |
Release | : 2001 |
Genre | : Government publications |
ISBN | : |
Charter by-laws and library rules
Author | : Mercantile library company of Philadelphia |
Publisher | : |
Total Pages | : 62 |
Release | : 1886 |
Genre | : |
ISBN | : |
Continuing Professional Development - Preparing for New Roles in Libraries: A Voyage of Discovery
Author | : Paul Genoni |
Publisher | : Walter de Gruyter |
Total Pages | : 307 |
Release | : 2006-05-02 |
Genre | : Social Science |
ISBN | : 3598440162 |
Librarians and information workers the world over are faced with the constant challenge of remaining abreast of developments in their field. Rapid changes in technology and workplace roles threaten to make their skills obsolete unless they undertake constant professional development. This international collection presents a comprehensive overview of current continuing professional development theory and practice for those who manage and work in library and information services. Papers by academics and practitioners describe numerous innovative responses to emerging continuing education and training needs, including workplace learning; individual learning and learning organisations.
Model School Library Standards for California Public Schools
Author | : Faye Ong |
Publisher | : |
Total Pages | : 52 |
Release | : 2011 |
Genre | : Language Arts & Disciplines |
ISBN | : |
Provides vision for strong school library programs, including identification of the skills and knowledge essential for students to be information literate. Includes recommended baseline staffing, access, and resources for school library services at each grade level.
The Basics of Library-based User Services
Author | : Kenneth Whittaker |
Publisher | : Library Association Publishing (UK) |
Total Pages | : 152 |
Release | : 1993 |
Genre | : Education |
ISBN | : |
This book puts the user at the centre of library activities. The nature of the service process is examined, and the differences between library-based services and other types of information/document supply services is explained. Each aspect of service is examined in chapters on stock, service development, users and user-centred service, types of service, the service chain, staff, types of libraries and the non-library based information service scene. The arguments are rehearsed for and against charging for services and there is a chapter on service evaluation. The problem of setting priorities is considered and the author ends with a look at the future of the library-based service.