The Lean Toolbox for Service Systems

The Lean Toolbox for Service Systems
Author: John Bicheno
Publisher: Picsie Books
Total Pages: 0
Release: 2008
Genre: Industrial efficiency
ISBN: 9780954124441

Presents a set of core tools for Lean service operations with particular attention given to mapping tools in service. Begins with the inter-related concepts of The Systems Approach and Lean Philosophy as they apply to service. Continues with a classification for Lean Service and gives a three-level approach to mapping in various types of service situation. Concludes with a look at the essential Lean service tools.

Lean Systems

Lean Systems
Author: Elizabeth A. Cudney
Publisher: CRC Press
Total Pages: 520
Release: 2013-10-16
Genre: Business & Economics
ISBN: 1466556811

Lean Systems: Applications and Case Studies in Manufacturing, Service, and Healthcare details the various Lean techniques and numerous real-world Lean projects drawn from a wide variety of manufacturing, healthcare, and service processes, demonstrating how to apply the Lean philosophy. The book facilitates Lean instruction by supplying interactive

The Lean Toolbox 5th Edition

The Lean Toolbox 5th Edition
Author: John R Bicheno
Publisher:
Total Pages: 342
Release: 2016-01-01
Genre:
ISBN: 9780956830753

This is the Fifth Edition of what has become a standard bestselling text on the tools, systems, and principles of Lean Manufacturing and Lean Operations. The Lean Toolbox covers Lean Philosophy, The Science of Lean, Improvement, Change, Strategy, Flow, Mapping, Scheduling, Layout, Quality, Product Development, Supply Chain, Lean Accounting, and Lean beyond the factory floor. It is aimed at managers and practitioners. Previous editions were known for their concise style and wide coverage. Over 110,000 copies of the previous editions were sold. The last edition was recommended by APICS for their International CPIM (Certified in Production and Operations Management) examinations. The book is prescribed by several universities in UK, USA, Denmark. The 4th edition remained on Amazon.co.uk's top 10 on manufacturing for 5 years. This is a complete revision and update including 40 additional pages.

The Service Systems Toolbox

The Service Systems Toolbox
Author: John Bicheno
Publisher:
Total Pages: 352
Release: 2011-10-01
Genre: Business & Economics
ISBN: 9780956830708

This update of "The Lean Toolbox for Service Systems" incorporates Lean Thinking, Systems Thinking, and Design Thinking and contains sections on philosophy and description of the most practical tools. A strong feature is the contingency approach--different approaches for different service and administration situations.

The Lean Toolbox

The Lean Toolbox
Author: John Bicheno
Publisher: Picsie Books
Total Pages: 0
Release: 2009
Genre: Cost control
ISBN: 9780954124458

This extensively revised edition features sections on the philosophy of Lean, value and waste, transformation frameworks, deployment, and other relevant topics.

Improving Business Performance With Lean

Improving Business Performance With Lean
Author: James R. Bradley
Publisher: Business Expert Press
Total Pages: 200
Release: 2012-01-13
Genre: Business & Economics
ISBN: 1606492659

This textbook is a concise introduction to the essential concepts and tools used in the "Lean" method of improving business processes; it constitutes a sufficient "toolkit" to enable a reader to successfully improve business processes in their workplace. While Lean was first applied in manufacturing, arguably evolving out of the Toyota Production System, it is now applied widely to service and administrative processes as well. Lean, in comparison with other business improvement processes such as Six Sigma, relies on intuitive concepts rather than complex mathematics. Thus, a short, non-technical, understandable, and engaging text can successfully convey the essential principles of Lean and empower the reader. Besides describing the concepts of Lean, plentiful examples and brief case studies illustrate the application of Lean in different contexts including manufacturing, healthcare, food service, administrative processes, distribution, and retail. Besides giving a clear idea of how to apply Lean in various contexts, the examples illustrate which Lean tools are most appropriate in the various contexts. This book focuses on "how" to do Lean in terms of what the Lean tools are and how to apply them. What this book is not is an in-depth coverage of other organizational issues associated with the successful implementation of Lean. Because these issues are important, very brief coverage is included in the Section/Chapter entitled "Other Considerations in Lean." Each subsection in this chapter would be extremely brief and would outline the relevant issues, but in no way would thoroughly discuss these topics. References would be included here for those readers who wish to pursue future study in this area.

The Lean Toolbox Sixth Edition

The Lean Toolbox Sixth Edition
Author: John R Bicheno
Publisher:
Total Pages: 0
Release: 2023-01-02
Genre:
ISBN: 9781739167400

This is the 6th edition of a book that has become a standard reference to Lean principles, systems, and tools. It is used by Lean practitioners and Industrial Engineers in the UK, USA, Ireland, Scandinavia, South Africa, and Australia. Like earlier editions, the book is written in plain language, with minimal padding, especially for busy practitioners and managers at all levels. Previous editions have sold over 130,000 copies, and adapted versions have been translated into Danish, Chinese and German. Across its editions, the Lean Toolbox has been prescribed reading at several UK, US, Irish and South African universities, and has featured as a standard reference for the APICS / ASCM professional CPIM examination. This edition marks once again a significant update. New sections now cover digital tools and how these can support lean transformations, how to respond to complexity and uncertainty in the world firms operate in, and the importance of psychological safety in making sustainable improvements. Significant further revisions reflect advances in scheduling, demand management, problem solving, layout, and in many fundamental topics.

Lean Office and Service Simplified

Lean Office and Service Simplified
Author: Drew Locher
Publisher: CRC Press
Total Pages: 297
Release: 2017-07-27
Genre: Business & Economics
ISBN: 1439884749

Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by

Creating a Lean Culture

Creating a Lean Culture
Author: David Mann
Publisher: CRC Press
Total Pages: 406
Release: 2014-10-22
Genre: Business & Economics
ISBN: 1482243237

Winner of a Shingo Research and Professional Publication Award The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organizational chart involved and invested in the outcome. It teaches you how to successfully navigate the politics in cross-functional process improvement projects, and to engage executives in ways that are personally meaningful to them. If you are a leader at any level in an organization undergoing or considering a Lean transformation, this is where you should start and finish ... and start again. Read the Reviews: "This book became an instant classic in the literature of professional operations. In this third edition, David Mann updates and expands his teaching with five additional years of valuable experience and expertise derived from his very active, multi-industry consultancy. I have benefitted greatly from his writing and wholeheartedly recommend this book to be top-of-the desk of any serious Lean practitioner or performance transformation leader." — Raymond C. Floyd, two-time Shingo Prize Winner, President and CEO, Plasco Energy Group "David Mann builds substantially on his seminal work on the Lean management system. The book is full of new insight and polishes the most important ideas about Lean management. The new chapter on engaging executive leadership alone is worth the price of the book." — Peter Ward, Richard M. Ross Professor and Chair, Department of Management Science, Fisher College of Business, The Ohio State University "This book has long been my ‘go-to’ guide on Lean management practices that help create a culture of continuous improvement and excellence. I have recommended the book to countless healthcare leaders who rave about how helpful it is in translating Lean principles into daily management behaviors. The healthcare examples make it even more relevant as a must read for any hospital leader who aims to move beyond Lean tools.." —Mark Graban, author of Lean Hospitals, co-author of Healthcare Kaizen and The Executive Guide to Healthcare Kaizen "As more companies outside the manufacturing sector pursue Lean transformations, Creating a Lean Culture is as critical a resource as ever. Breaking down silos and navigating tricky internecine politics remain a momentous challenge, and Mann’s case-based insights are an invaluable tool." — Peg Pennington, Executive Director, Center for Operational Excellence, Fisher College of Business, The Ohio State University "David has once again taken the topics that trip us up and put structure and guidance around them. His new work on executive involvement is worth the price of the book all by itself. Many of us have struggled with this topic and David provides a path to success." — Elizabeth M. King, Vice President Organizational Effectiveness, ESCO Corporation New in the Third Edition: Contains new chapter on engaging executives in Lean initiatives Includes 21 new case studies Presents new examples from the healthcare and process industries Includes additional gemba worksheets for learning and teaching Lean Provides expanded coverage of Lean applications in complex cross functional value stream process improvement projects Watch David Mann discuss how the latest edition of Creating a Lean Culture can help you and your organization succeed. http://www.youtube.com/watch?v=zX7jrtV3cBA&feature=youtu.be

Lean For Dummies

Lean For Dummies
Author: Natalie J. Sayer
Publisher: John Wiley & Sons
Total Pages: 429
Release: 2012-04-11
Genre: Business & Economics
ISBN: 1118237722

Take charge and engage your enterprise in a Lean transformation Have you thought about using Lean in your business or organization, but are not really sure how to implement it? Or perhaps you're already using Lean, but you need to get up to speed. Lean For Dummies shows you how to do more with less and create an enterprise that embraces change. In plain-English, this friendly guide explores the general overview of Lean, how flow and the value stream works, and the best ways to apply Lean to your enterprise. This revised edition includes the latest tools, advice, and information that can be used by everyone — from major corporations to small business, from non-profits and hospitals to manufacturers and service corporations. In addition, it takes a look at the successes and failures of earlier Lean pioneers — including Toyota, the inventors of Lean — and offer case studies and hands-on advice. The latest on the Six Sigma and Lean movements The role of technology and the expanding Lean toolbox Case studies enhance the material Lean For Dummies gives today's business owners and upper level management in companies of all sizes and in all industries, the tools and information they need to streamline process and operate more efficiently.