No longer simply a backroom function, information systems are becoming more integrally involved in the day to day front line operations of organizations. Presents the tools, techniques, and infrastructural changes necessary for firms to make the transition from data management to information leverage. It challenges many of the common assumptions about the role of information systems, and suggests new roles and responsibilities that can be implemented to ensure companies stay competitive in the 1990's and beyond. Organized into twelve chapters, each is aimed at a different aspect of systems development and management. Topics range from the role of the chief information officer and the implementation of computer-aided systems engineering, to the automation of factories, globalization applications, and information systems specialty shops. Also includes chapter summaries and examples that serve as quick references and aids to understanding.