The Human Side Of Outsourcing
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Author | : Stephanie J. Morgan |
Publisher | : John Wiley & Sons |
Total Pages | : 415 |
Release | : 2012-01-04 |
Genre | : Psychology |
ISBN | : 1119943094 |
Outsourcing is now a strategic choice for many companies and a continuing issue for managers and consultants. The transfer, negotiation and ongoing management of outsourced contracts all demand a great deal of people management. Yet, while the implications for those directly affected may be numerous and wide-ranging, very little has been written on how to sensitively and successfully manage the transfer of such individuals – along with the emotional needs of those left behind. This book considers The Human Side of Outsourcing, integrating theory and practice to offer state-of-the-art advice for those responsible for implementation in the field along with insightful analysis for researchers and students of work psychology. Examining problems and solutions from employee and employer perspectives, Stephanie J. Morgan provides an in-depth study of the psychological theory, management practice and level and type of support required to engage staff and improve outcomes. Real-world case studies illustrate all the key issues involved, along with their implications for HR, line management, organizational performance and employees themselves.
Author | : Ron Hira |
Publisher | : AMACOM Div American Mgmt Assn |
Total Pages | : 290 |
Release | : 2008-04-30 |
Genre | : Political Science |
ISBN | : 0814416284 |
One of the most controversial topics in the news is the outsourcing of American jobs to other countries. Outsourced jobs have extended well beyond the manufacturing sector to include white-collar professionals, particularly in information technology, financial services, and customer service. Outsourcing America reveals just how much outsourcing is taking place, what its impact has been and will continue to be, and what can be done about the loss of jobs. More than an exposé, Outsourcing America shows how offshoring is part of the historical economic shift toward globalism and free trade, and demonstrates its impact on individual lives and communities. In addition, the book now features a new chapter on immigration policies and outsourcing, and advice on how individuals can avoid becoming victims of outsourcing. The authors discuss policies that countries like India and China use to attract U.S. industries, and they offer frank recommendations that business and political leaders must consider in order to confront this crisis—and bring more high-paying jobs back to the U.S.A.
Author | : Khosrow-Pour, D.B.A., Mehdi |
Publisher | : IGI Global |
Total Pages | : 410 |
Release | : 2006-04-30 |
Genre | : Computers |
ISBN | : 1599044072 |
The growth of modern information technology has created a challenge in the organizational and managerial areas of IT. While technological advances often make tasks easier, the human side of a task is still affected. Cases on the Human Side of Information Technology provides many real-life examples of how organizations have handled human side issues in the overall utilization and management of IT. It presents information to assist educators and professionals in the implementation of strategies for the benefit of the company or organization.
Author | : Michael W. Drafke |
Publisher | : |
Total Pages | : 568 |
Release | : 2002 |
Genre | : Interpersonal relations |
ISBN | : |
"The Human Side of Organizations" delivers complete, up-to-date, practical information on how people behave in organizations presented in a readable, easy to understand form. The vital information can be used to understand managers, peers or workers. If you work, you need this information to thrive and survive. FOCUS BOXES/Reality Checks - Bring the work world as it really is into every chapter./Question of Ethics - Presents ethical questions related to the particular chapters' material./A Global Glance - A look at an international aspect of a chapters' concepts./FYI - A new focus box for the 9e./Presents useful hints readers can apply in their daily lives. Anyone who wishes to better understand managers, peers, or workers can benefit from this book as it covers the vital skills needed to survive and thrive in an organization.
Author | : Robert White |
Publisher | : Gower Publishing, Ltd. |
Total Pages | : 338 |
Release | : 1996 |
Genre | : Business & Economics |
ISBN | : 9780566078347 |
Outsourcing is becoming an accepted arrangement for all non-core business functions. The devil, though, lies in the detail, and many users are failing to secure maximum benefit through unfamiliarity with the implications and ignorance of the potential pitfalls. The book is based on the "templates" used by Lucidus, and covers planning, contracts and managing the process. Practical guidance is given for each stage, and the text includes some extended case studies.
Author | : Douglas McGregor |
Publisher | : McGraw-Hill Companies |
Total Pages | : 264 |
Release | : 1960 |
Genre | : Business & Economics |
ISBN | : |
The text deals with policies and practices in the management of human resources in business and industrial organization, examining them in the light of current social science knowledge about human nature and behavior. Two important suppositions form the basis of this material. Theory X: the assumptions upon which traditional organizations are based and which appear inadequate for the full utilization of human potentialities. Theory Y: the assumptions consistent with current research knowledge which could lead to higher motivation and greater realization of both individual and organizational goals. The implications of Theory Y in regard to the administration of salaries and promotions, performance appraisal, staff-line relationships, participation, leadership, management development, and the managerial team are discussed.
Author | : Mary F. Cook |
Publisher | : AMACOM/American Management Association |
Total Pages | : 320 |
Release | : 1999 |
Genre | : Business & Economics |
ISBN | : 9780814404195 |
Drawing on research, this book explains how to decide on which functions to outsource, choose a vendor, negotiate a contract, relate the changes to employees and outsource functions such as staffing, training and benefits via a 12-stage plan. It also shows how to utilize external services.
Author | : Hank Stringer |
Publisher | : Pearson Education |
Total Pages | : 201 |
Release | : 2014-02-22 |
Genre | : Business & Economics |
ISBN | : 0132704056 |
Only one thing really differentiates your business from your competitor: your people. Do you have the right talent in the right place at the right time? It's no longer enough to have a 'workforce': you need a high-impact Talent Force. The authors first identify the massive social, cultural, and economic shifts that are transforming hiring as we know it. We are a smaller, closer, and more competitive world, as Baby Boomers are retiring in the US, India is flourishing due to outsourcing and educational development, and China is a strong new economic force. Add to that the fact that today's best people have radically new expectations and approaches to work; this book reveals what they want and how to meet those needs while building your business. Learn how to develop and implement a worldclass talent plan that aligns with business objectives, and define metrics to track and optimize success. Discover how candidates are using technology to evaluate new opportunities, benchmark compensation, and create new back-channels of communication about worklife. Maximize these new technologies to grow Talent Force, tap into new sources of competitive intelligence and stay ahead of the pack. Foreword xi Acknowledgments xiii About the Authors xv Preface xvii Introduction xix Chapter 1: The Quality Talent Imperative 1 Chapter 2: Talent Market Demands 11 Chapter 3: Building a Competitive Talent Organization 35 Chapter 4: The Cultural Obsession of Work 59 Chapter 5: Building a Talent Community 77 Chapter 6: Tangible Talent Measurement 93 Chapter 7: Talent Goes on Offense 115 Chapter 8: Relationship Recruiting (Still) Rules 133 Chapter 9: Talent Forces of Tomorrow 151 Index 163
Author | : Louis Freund |
Publisher | : AHFE International (USA) |
Total Pages | : 660 |
Release | : 2019-07-19 |
Genre | : |
ISBN | : 1495120910 |
If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary service systems.
Author | : David Frederick Ross |
Publisher | : CRC Press |
Total Pages | : 384 |
Release | : 2002-12-17 |
Genre | : Business & Economics |
ISBN | : 1420025414 |
In the quest to remove supply channel costs, streamline channel communications, and link customers to the value-added resources found along the supply chain continuum, Supply Chain Management (SCM) has emerged as a tactical operations tool. The first book to completely define the architecture of the merger of SCM and the Internet, Introduction to e