Retail and Digital Banking

Retail and Digital Banking
Author: John Henderson
Publisher: Kogan Page Publishers
Total Pages: 281
Release: 2018-10-03
Genre: Business & Economics
ISBN: 0749482729

Endorsed by the Chartered Banker Institute as core reading for the Personal and Private Banking module, Retail and Digital Banking looks at the changes that have occurred, including developments in onshore and offshore operations, call centres and the impact of technology and other critical factors in retail and digital banking. This book considers the evolution of retail banking services and the major role that technology has played in providing quality, cost-effective services to consumers. This fascinating text then goes on to offer expert thought leadership on the future of retail banking and what this could mean for existing established banks and disruptive new entrants. Retail and Digital Banking offers readers the opportunity to take a step back and consider the evolution of the sector in which they work and the tremendous level of change that has occurred over time for all operational activity. Retail and Digital Banking provides support for the Personal and Private Banking module assessment and features practical case studies from the banking sector. This essential text brings the journey of modern banking to life and considers what the future holds. Online supporting resources include a glossary and updates to regulation.

The History of Banking II, 1844-1959 Vol 3

The History of Banking II, 1844-1959 Vol 3
Author: Duncan M Ross
Publisher: Taylor & Francis
Total Pages: 263
Release: 2024-10-28
Genre: Business & Economics
ISBN: 1040247342

The role of banks and banking systems in facilitating and shaping the pattern of economic growth has been much explored in an attempt to understand differing levels of economic success in industrializing and mature economies. This is a collection of contributions to the understanding of this role.

The History of Banking II, 1844-1959 Vol 1

The History of Banking II, 1844-1959 Vol 1
Author: Duncan M Ross
Publisher: Taylor & Francis
Total Pages: 449
Release: 2024-10-28
Genre: Business & Economics
ISBN: 1040239501

The role of banks and banking systems in facilitating and shaping the pattern of economic growth has been much explored in an attempt to understand differing levels of economic success in industrializing and mature economies. This is a collection of contributions to the understanding of this role.

History of the Bank of England

History of the Bank of England
Author: A.M. Andreades
Publisher: Routledge
Total Pages: 514
Release: 2013-09-05
Genre: Business & Economics
ISBN: 1136231994

First Published in 1966. This volume the fourth edition of Andreades classic history of the bank of England that looks at the period of 1640 to 1903, with its first edition appearing in 1909. The reprint after more than thirty years after the author's death has now secured its place among the classics of economic literature.

Relationship Management in Banking

Relationship Management in Banking
Author: Steve Goulding
Publisher: Kogan Page Publishers
Total Pages: 401
Release: 2018-10-03
Genre: Business & Economics
ISBN: 0749482842

Endorsed by the Chartered Banker Institute as core reading for the Personal & Private Banking and Commercial Lending modules, Relationship Management in Banking supports and develops the need to be able to manage key customer relationships. The text considers the nature of commercial relationships and help the reader synthesise complex factors in order to develop a robust relationship management methodology. It will draw from bona fide case studies and examples that can demonstrate key relationship management concepts as well as bring learning to life and share examples of customers, good and bad, from a range of different sectors. Through case studies and providing online updates to regulations, Relationship Management in Banking considers how to critically analyze approaches to relationship management used for a variety of banking customer types and examine the impact of legislation, regulation, governance and technology on banking relationship management and customer acquisition and retention. Online supporting resources include a glossary and updates to regulation.