The Customer Code of Ethics

The Customer Code of Ethics
Author: Laura Stack
Publisher: Productivity Pro Press
Total Pages: 29
Release: 2011-09-23
Genre: Business & Economics
ISBN: 1627230386

The study of ethics seeks to address concepts such as good and bad, right and wrong, justice, and virtue. As ethics apply to customer service, it's your attitude about the way to treat customers, which stems from an inner belief that it's the RIGHT thing to do. You'll learn from Laura Stack, who has run a successful business for over 20 years, the eight beliefs of a great service attitude: 1. The customer is Number One. 2. Customers deserve to be listened to. 3. We work hard to understand and solve the customer's problem. 4. We strive to maintain a positive attitude, even with difficult customers. 5. Everyone in our company impacts customer service. 6. Our customers are our future. 7. We never treat our customers with indifference. 8. We treat customers like family. Successful companies think about and orient their behavior toward their customers in this way. The Productivity Pro, Inc. believes these protocols are the right way to treat its customers, and Laura Stack suggests they might be the right way for you, too.

Code of Ethics

Code of Ethics
Author: George Luckett
Publisher:
Total Pages: 112
Release: 2021-08-22
Genre: Body, Mind & Spirit
ISBN: 9780578960012

Code of Ethics is a non-fictional self-help book that was written to lend an opinion on righteous principals, morals, and values of a righteous person. Today, principles, morals and values are limited to only a few. If we took the time to instill those righteous ethics into our children at an early age, the penal system wouldn't be filled with majorly people of color. The author is inspiring readers to avoid making the same mistakes that caused him to endure a lot of mishaps in his life at an early age. The author uses real life situations he has experienced to get his point across in certain chapters. Anyone striving for a positive change in their life will be delighted at the inspiration, motivation and self-help tips contained in this book. Growth doesn't happen overnight neither does it happen fast. Growth is a life-long thing that is wonderful when taken serious for the well-being of oneself and anyone that comes within range of someone growing for the better. The chapters in this book can be spoke on in group settings as well to create good conversations. Code of Ethics is a book that should be read and meditated on then applied to the reader's everyday life for the most effective and positive results.

Guide to the Code of Ethics for Nurses

Guide to the Code of Ethics for Nurses
Author: Marsha Diane Mary Fowler
Publisher: Nursesbooks.org
Total Pages: 198
Release: 2008
Genre: Medical
ISBN: 1558102582

"From the classroom to professional practice, nurses will find Guide to the Code of Ethics for Nurses a powerful tool for learning how to apply the values of service in the Code of Ethics to their nursing practice." -- Book Cover.

Model Rules of Professional Conduct

Model Rules of Professional Conduct
Author: American Bar Association. House of Delegates
Publisher: American Bar Association
Total Pages: 216
Release: 2007
Genre: Law
ISBN: 9781590318737

The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.

Codes of Conduct

Codes of Conduct
Author: David M. Messick
Publisher: Russell Sage Foundation
Total Pages: 420
Release: 1996-10-24
Genre: Business & Economics
ISBN: 1610443918

Despite ongoing efforts to maintain ethical standards, highly publicized episodes of corporate misconduct occur with disturbing frequency. Firms produce defective products, release toxic substances into the environment, or permit dangerous conditions to existin their workplaces. The propensity for irresponsible acts is not confined to rogue companies, but crops up in even the most respectable firms. Codes of Conduct is the first comprehensive attempt to understand these problems by applying the principles of modern behavioral science to the study of organizational behavior. Codes of Conduct probes the psychological and social processes through which companies and their managers respond to a wide array of ethical dilemmas, from risk and safety management to the treatment of employees. The contributors employ a wide range of case studies to illustrate the effects of social influence and group persuasion, organizational authority and communication, fragmented responsibility, and the process of rationalization. John Darley investigates how unethical acts are unintentionally assembled within organizations as a result of cascading pressures and social processes. Essays by Roderick Kramer and David Messick and by George Loewenstein focus on irrational decision making among managers. Willem Wagenaar examines how worker safety is endangered by management decisions that focus too narrowly on cost cutting and short time horizons. Essays by Baruch Fischhoff and by Robyn Dawes review the role of the expert in assessing environmental risk. Robert Bies reviews evidence that employees are more willing to provide personal information and to accept affirmative action programs if they are consulted on the intended procedures and goals. Stephanie Goodwin and Susan Fiske discuss how employees can be educated to base office judgments on personal qualities rather than on generalizations of gender, race, and ethnicity. Codes of Conduct makes an important scientific contribution to the understanding of decisionmaking and social processes in business, and offers clear insights into the design of effective policies to improve ethical conduct.

Introduction to Business

Introduction to Business
Author: Lawrence J. Gitman
Publisher:
Total Pages: 1455
Release: 2024-09-16
Genre: Business & Economics
ISBN:

Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.

Code of Ethics for Nurses with Interpretive Statements

Code of Ethics for Nurses with Interpretive Statements
Author: American Nurses Association
Publisher: Nursesbooks.org
Total Pages: 42
Release: 2001
Genre: Business & Economics
ISBN: 1558101764

Pamphlet is a succinct statement of the ethical obligations and duties of individuals who enter the nursing profession, the profession's nonnegotiable ethical standard, and an expression of nursing's own understanding of its commitment to society. Provides a framework for nurses to use in ethical analysis and decision-making.