The Authority Guide To Engaging Your People
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Author | : Sue Mitchell (Executive coach) |
Publisher | : SRA Books |
Total Pages | : 69 |
Release | : 2017-04-03 |
Genre | : Business & Economics |
ISBN | : 1909116858 |
This Authority Guide addresses how businesses can increase their performance, productivity and customer/staff satisfactionthrough focusing on engagement. Sue Mitchell, an authority in coaching and leadership development, shows you how to build a team who is committed, inspired and eager to deliver their best work in order to make a difference.
Author | : Robert Lavigna |
Publisher | : AMACOM |
Total Pages | : 289 |
Release | : 2013-07-26 |
Genre | : Business & Economics |
ISBN | : 0814432816 |
With over three decades of experience in public sector HR, Bob Lavigna gives managers the tools they need to leverage the talents of government's most important resource: its people. You know firsthand that your government workers are not underworked, overpaid, or mindless clones just carrying out the morally compromised work that politicians forced through the pipeline. Besides having to daily overcome the persona of being a government employee, your hard-working employees face enormous pressures and challenges every day and are asked to solve some of our country’s toughest problems, including unemployment, security, poverty, and education. To be able to return to their desks daily with the passion and commitment required to accomplish these overwhelming duties will require a manager who knows how to leverage talent, improve performance, and inspire passion within these true servants. In Engaging Government Employees, you will learn: Why a highly engaged staff is 20 percent more productive How to get employees to deliver “discretionary effort” How to assess the level of engagement Why free pizza and Coke every Friday is not a viable strategy Engaging Government Employees rejects the typical one-size-fits-all approach to motivation. Drawing on a wealth of empirical evidence, this indispensable resource shows how America’s largest employer can apply the science of engagement to get team members passionate about the agency’s mission and committed to its success.
Author | : Lee J. Colan |
Publisher | : McGraw Hill Professional |
Total Pages | : 225 |
Release | : 2008-08-31 |
Genre | : Business & Economics |
ISBN | : 007160216X |
Employee engagement is the cornerstone of achieving a sustainable competitive advantage. In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan delivers the “how to” for inspiring your team so they deliver unparalleled value to your customers. Proven at Fortune 500 companies across the globe, Colan's simple but powerful formula is this: meet your employees' basic intellectual and emotional needs, and they will perform at peak ability. Their minds and hearts will be fully engaged, they will be energetic and innovative-and they will keep your customers satisfied and loyal. To do this, he equips you with the practical tools to engage employees at all levels, and ignite the fire of “Passionate Performance.” With clear, concise strategies, Colan reveals how to view employees as human beings, not just workers, in order to fulfill their six basic needs: intellectual (Achievement, Autonomy, and Mastery) and emotional (Purpose, Intimacy, and Appreciation). He gives you concrete action steps to: Identify ways to eliminate barriers to achievement Define boundaries within which employees have the autonomy to do their jobs Create a compelling purpose for your team Focus resources and time to best support your purpose Answer the Fundamental Four questions that employees are always asking, whether you hear them or not Create team rituals that help build intimacy Packed with proven strategies for meeting your people's needs as well as instructive examples from stellar companies including Nordstrom, Southwest Airlines, Toyota, and General Electric, Engaging the Hearts and Minds of All Your Employees is your field guide for conquering your competition...one employee at a time.
Author | : Jeanine O'Neill-Blackwell |
Publisher | : John Wiley & Sons |
Total Pages | : 391 |
Release | : 2012-08-13 |
Genre | : Business & Economics |
ISBN | : 1118236041 |
Discover Your Training Style Strengths and Build Your Skills with Online Tools, Videos, and More "A superb book that gives learning and development professionals in every industry an automatic must-read. This book is filled with wisdom and insight as well as clear analytic models and real actionable concrete steps." -- Bruce Tulgan, author of It's OK to Be the Boss and Managing Generation X "Engage takes the innovation of 4MAT® and looks at it through the lens of the trainer. An engaging learning experience itself, Engage is full of interactive assessments, links to videos, and foolproof action plans and ideas designed to transform any learning event into a dynamic learning experience."-- Shelley Barnes, executive director, Field Education/Program Development, Aveda Corporation For any trainer who needs easy-to-apply strategies that are grounded in solid research, Engage offers a hands-on guide to understanding learning styles. It includes a four-step model for engaging all learning styles in any learning situation. The book integrates both the art and research-based science of strong instructional design reaching all learning styles with activities, tricks, and tips that are proven to boost skills quickly. Filled with illustrative examples and online companion resources, the book explores the brain research that lays the foundation for the book's 4MAT® model and includes activities and strategies that can be applied for each step in the process. Engage also gives the reader access to an online version of the 4MAT® Training Style Inventory. The results of the assessment give a strengths score in four key training roles.
Author | : Sarah Cook |
Publisher | : Kogan Page Publishers |
Total Pages | : 241 |
Release | : 2008 |
Genre | : Business & Economics |
ISBN | : 0749449446 |
Cook uses case studies to demonstrate how engaged employees assist the progress of their organization. She shows managers how to measure the level of their employees' engagement and increase staff participation.
Author | : Patrick M. Lencioni |
Publisher | : John Wiley & Sons |
Total Pages | : 193 |
Release | : 2010-06-03 |
Genre | : Business & Economics |
ISBN | : 0470893990 |
A bestselling author and business guru tells how to improve your job satisfaction and performance. In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: the causes of a miserable job. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more fulfilling. As with all of Lencioni?s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three signs of job misery and how they can be remedied. It covers the benefits of managing for job fulfillment within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations. Patrick Lencioni (San Francisco, CA) is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include AT&T, Bechtel, Boeing, Cisco, Sam?s Club, Microsoft, Mitsubishi, Allstate, Visa, FedEx, New York Life, Sprint, Novell, Sybase, The Make-A-Wish Foundation, and the U.S. Military Academy at West Point. Lencioni is the author of six bestselling books, including The Five Dysfunctions of a Team. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.
Author | : Kristi Hedges |
Publisher | : AMACOM |
Total Pages | : 260 |
Release | : 2017-01-10 |
Genre | : Business & Economics |
ISBN | : 0814437869 |
Everyone, regardless of position or personality, can strengthen their presence. The Power of Presence shows how. When some people speak, everyone listens. When they need commitment to projects, others jump on board. They just seem to have that indescribable “presence”--a subtle magnetic field around them wherever they go that signals authority and authenticity and attracts disciples with ease. Wouldn’t it be incredible if doors opened as effortlessly for you? How amazing would it be if you could command the room like they do? You don’t have to wonder; you can make it happen! Filled with strategies, exercises, and personal stories from years spent coaching leaders, communications expert Kristi Hedges explains how to: Build relationships based on trust Rid yourself of limiting behaviors Embody the values you are trying to convey Explore how others see you and correct misperceptions Communicate in way that inspire The key is to cultivate the communication aptitude, mental attitude, and unique leadership style needed to connect with and motivate others. Everyone recognizes a commanding presence when they see it, and soon they’ll see it in you!
Author | : Michael McCarthy |
Publisher | : Taylor & Francis |
Total Pages | : 91 |
Release | : 2017-11-27 |
Genre | : Business & Economics |
ISBN | : 1351653911 |
All employees want themselves and their colleagues to be better engaged at work, but most just can’t get past the talking stage to actually developing an effective plan. This book is a step-by-step "how-to" guide for those who develop and complete projects – not just supervisors and continuous improvement professionals. Like instructions for "assembly required" projects, this book takes you one step at a time into creating a project that makes your work easier, better, and more satisfying. This book identifies the benefits of—and strategies for—developing engaged employees who will implement and sustain your Lean processes. You will learn and practice tools for creating and sustaining engagement and how to align your goals with your strategy, ensuring that your desired future becomes a reality. In addition, after reading this book, you’ll be able to: Recognize barriers to building engaged teams and individuals, and then select strategies for overcoming these hurdles. Practice communication and team relationship skills that will help you to nurture long-term process improvements. Gain information about key listening skills, as well as steps to enhance recognition systems.
Author | : Sam Glenn |
Publisher | : Pfeiffer |
Total Pages | : 0 |
Release | : 2012-10-09 |
Genre | : Business & Economics |
ISBN | : 9780470908440 |
Unleash the Power of a Fully-Engaged Workforce Recent Gallup research reveals that a shocking 71% of U.S. employees are either "not on board" or "actively hostile" when it comes to delivering on the needs of the organization and its customers. Given the clear advantages of engagement and the costs of disengagement, how can managers maximize the attitudes—and ultimately, the performance —of their employees, even amidst very chaotic and uncertain times? Based on the most recent behavioral, and psychological research and the authors' collective, combined 60-plus years of experience fostering positive attitudes, Go Positive! Lead to Engage offers a concise, clear, easy-to-implement formula for engaging employees from the inside out that will create a difference in any workplace. The program utilizes a positive—rather than punitive—approach to helping employees be internally motivated for success and ensures a deeper, more long-lasting level of engagement and loyalty in the workplace. Workshop participants will gain A heightened awareness about what it takes to increase employee engagement; An amplified focus on the key priorities that must become aligned to achieve corporate goals; An increased activity level on the high-return behaviors that generate improved engagement and productivity. This Facilitator's Guide includes everything you need to conduct one-day or half-day workshops: a customizable outline of the Go Positive model; a one-day workshop script, including exercises; a flash drive with presentation slides to accompany the workshop; a sample Participant Workbook, a poster and reminder card of the Go Positive model.
Author | : Judith W. Umlas |
Publisher | : McGraw Hill Professional |
Total Pages | : 256 |
Release | : 2012-11-02 |
Genre | : Business & Economics |
ISBN | : 0071799532 |
From a global leader in management training—the definitive guide to improving employee engagement Retaining the best people is one of the most important—and undervalued—roles a leader performs. But executives and managers can’t do this all by themselves; they need the support from all levels of an organization. Grateful Leadership provides key strategies and proven techniques for creating an environment in which gratitude is freely expressed—a culture of acknowledgment that delivers benefits at every level of the organization, beginning with the bottom line. Judith W. Umlas is SVP of Learning Innovations at International Institute for Learning, a global corporate training company, and runs the Institute’s site, allPM.com, which serves more 100,000 project managers.