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Author | : Emma-Sue Prince |
Publisher | : Pearson UK |
Total Pages | : 261 |
Release | : 2013-03-20 |
Genre | : Business & Economics |
ISBN | : 1447929713 |
Go from ordinary to extraordinary with 7 essential soft skills. You need Adaptability, Resilience, Optimism, Integrity, Critical thinking, Pro-activity and Empathy to stay one step ahead. Our world is changing - so fast, so furiously, so ferociously - that to stand out at work you need to change what you're doing. And quickly. To get ahead, you need soft skills. To stay ahead you need The Advantage. Just doing your job won’t get you to the top, but what does it take? Soft skills are your secret weapon. These days we’re all working harder and longer, but finding it harder than ever to make an impact and get the results we want. Traditional skills like being a good team player, a solid leader or a brilliant negotiator don’t seem to be as effective anymore. To really stand out, you need to be doing something different, something better. You need The Advantage. In this groundbreaking book, we set the scene for seven new skills that will propel you and your career forward. Through a combination of scientific research, no-nonsense advice, practical exercises and case studies, this book shows you how to understand, develop and use: Adaptability - respond effectively to challenges and grab new opportunities Resilience - learn from experience and attack the next challenge with equal boldness Optimism - be the most positive person you know Integrity - trust, values and honesty are the name of the game now as is authenticity Critical thinking - challenge assumptions and find solutions Pro-activity - thinking and acting ahead Empathy - respect and nurture your relationships STAY AHEAD OF THE COMPETITION.
Author | : Patrick M. Lencioni |
Publisher | : John Wiley & Sons |
Total Pages | : 253 |
Release | : 2012-03-14 |
Genre | : Business & Economics |
ISBN | : 1118266102 |
There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencioni, argues that the seminal difference between successful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are. In this book, Lencioni brings together his vast experience and many of the themes cultivated in his other best-selling books and delivers a first: a cohesive and comprehensive exploration of the unique advantage organizational health provides. Simply put, an organization is healthy when it is whole, consistent and complete, when its management, operations and culture are unified. Healthy organizations outperform their counterparts, are free of politics and confusion and provide an environment where star performers never want to leave. Lencioni’s first non-fiction book provides leaders with a groundbreaking, approachable model for achieving organizational health—complete with stories, tips and anecdotes from his experiences consulting to some of the nation’s leading organizations. In this age of informational ubiquity and nano-second change, it is no longer enough to build a competitive advantage based on intelligence alone. The Advantage provides a foundational construct for conducting business in a new way—one that maximizes human potential and aligns the organization around a common set of principles.
Author | : Patrick M. Lencioni |
Publisher | : John Wiley & Sons |
Total Pages | : 240 |
Release | : 2012-08-20 |
Genre | : Business & Economics |
ISBN | : 1118147855 |
The enhanced edition includes over 30 minutes of video featuring author Patrick Lencioni exploring the book's concepts more in-depth and providing new illustrative stories. It also includes color PDFs of many of the book's models, tools, and assessments.
Author | : William Schiemann |
Publisher | : Society for Human Resource Management |
Total Pages | : 0 |
Release | : 2012 |
Genre | : Business & Economics |
ISBN | : 9781586442705 |
Executives are beginning to realize that the most effective way to fight the recession or to conquer competitive challenges is not to retreat, but to optimize every asset under management--especially an organization's human resources. This groundbreaking book argues against historical assumptions regarding managing talent and how human capital should be perceived. Introducing three factors--Alignment, Capabilities, and Engagement (ACE)--this guide demonstrates how ACE forms the framework for optimizing, managing, and measuring the value contribution of human resources to the strategic and operational success of an organization. Answering questions such as Are we optimally using the talent we have acquired? Are we bringing in, developing, and retaining the right talent? and Are we developing leaders effectively? this is the perfect resource for business leaders in companies of all sizes.
Author | : Sathit Parniangtong |
Publisher | : Springer |
Total Pages | : 341 |
Release | : 2017-06-05 |
Genre | : Business & Economics |
ISBN | : 9811044422 |
This book presents strategies that put the customer at the center of an enterprise. It elaborates on the reasons for viewing customers as assets that a firm needs to acquire, develop and cultivate in order to generate profitable relationships, and champions customer profitability as the metric for measuring business performance. Further, it advocates the need to provide solutions to customers’ requirements with bundles of products and services. It broadens the definition of customer value beyond tangible benefits and price to include both tangible and intangible benefits and total ownership costs, while embracing a variety of unique customer needs. The book highlights the value of business planning, marketing and sales mechanisms and changing employee behavior to create lifelong, high-value profitable customer relationships that satisfy the customer’s needs. Competitive Advantage of Customer Centricity maps a new journey that entire organizations must undertake in order to achieve these lucrative goals.
Author | : Bartosz Deszczyński |
Publisher | : Springer Nature |
Total Pages | : 294 |
Release | : 2021-03-25 |
Genre | : Business & Economics |
ISBN | : 3030673383 |
Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.
Author | : Dahlia Adler |
Publisher | : Wednesday Books |
Total Pages | : 191 |
Release | : 2022-06-07 |
Genre | : Young Adult Fiction |
ISBN | : 1250765854 |
In Dahlia Adler's Home Field Advantage, a sweet and funny f/f romance from the author of Cool for the Summer, a cheerleader and the school's newest quarterback are playing to win, but might lose their hearts in the process. Amber McCloud’s dream is to become cheer captain at the end of the year, but it’s an extra-tall order to be joyful and spirited when the quarterback of your team has been killed in a car accident. For both the team and the squad, watching Robbie get replaced by newcomer Jack Walsh is brutal. And when it turns out Jack is actually short for Jaclyn, all hell breaks loose. The players refuse to be led by a girl, the cheerleaders are mad about the changes to their traditions, and the fact that Robbie’s been not only replaced but outshined by a QB who wears a sports bra has more than a few Atherton Alligators in a rage. Amber tries for some semblance of unity, but it quickly becomes clear that she's only got a future on the squad and with her friends if she helps them take Jack down. Just one problem: Amber and Jack are falling for each other, and if Amber can't stand up for Jack and figure out how to get everyone to fall in line, her dream may come at the cost of her heart. Dahlia Adler's Home Field Advantage is a sparkling romance about fighting for what - or who - you truly want.
Author | : Terence W. Cavanaugh |
Publisher | : Bloomsbury Publishing USA |
Total Pages | : 278 |
Release | : 2014-12-02 |
Genre | : Language Arts & Disciplines |
ISBN | : |
eBooks offer students as well as teachers, school and public librarians, and parents tremendous possibilities. This book explains how to expand and enhance the reading experience through the use of technology. Today, eBooks are everywhere, and the use of digital learning materials is beginning to supplant traditional printed materials. As the world shifts to digital books, both teachers and students need to be comfortable and effective using materials in this format. This book helps you to apply eBook materials to existing curricula to create interactive educational activities and have access to more materials to support reading instruction, literacy, standards, and reading in the content areas. Author Terence W. Cavanaugh, an expert on teaching with technology, describes numerous strategies for integrating eBooks into reading instruction and remediation for students in preschool through grade 6. He covers the hardware and software used, the wide range of formats available, and research conducted on the use of eBooks with students as well as how to access free resources such as digital libraries and special collections that make eBooks available for schools. The book also contains a chapter dedicated to using eBooks to help emergent or struggling readers.
Author | : Max Mckeown |
Publisher | : Pearson UK |
Total Pages | : 218 |
Release | : 2013-07-31 |
Genre | : Business & Economics |
ISBN | : 0273757113 |
Thinking strategically is what separates managers and leaders. Learn the fundamentals about how to create winning strategy and lead your team to deliver it. From understanding what strategy can do for you, through to creating a strategy and engaging others with strategy, this book offers practical guidance and expert tips. It is peppered with punchy, memorable examples from real leaders winning (and losing) with real world strategies. It can be read as a whole or you can dip into the easy-to-read, bite-size sections as and when you need to deal with a particular issue. The structure has been specially designed to make sections quick and easy to use – you’ll find yourself referring back to them again and again.
Author | : G. Richard Shell |
Publisher | : |
Total Pages | : 286 |
Release | : 2001 |
Genre | : Negotiation |
ISBN | : 9780140289312 |
Combining insights in negotiation research with the tactics used by some of the world's leading business strategists, Bargaining for Advantage is a practial guide to becoming a more effective negotiator. Richard Shell explores the hidden psychology and patterns that govern every bargaining situation. Driven by stories about everything from hostage taking and high stakes business deals to everyday encounters, this work offers a step-by-step approach that draws on your own communication style to make you a skilful negotiator.