Telecommunications: Preliminary Observations about Consumer Satisfaction and Problems with Wireless Phone Service and FCC's Efforts to Assist Customers with Complaints

Telecommunications: Preliminary Observations about Consumer Satisfaction and Problems with Wireless Phone Service and FCC's Efforts to Assist Customers with Complaints
Author: Mark Goldstein
Publisher: DIANE Publishing
Total Pages: 22
Release: 2009-12
Genre: Technology & Engineering
ISBN: 1437918247

The use of wireless phone service in the U.S. has risen dramatically over the last 20 years, with an estimated 270 million subscribers as of Dec. 2008. Concerns have been raised in recent years about the quality of this service, incl. concerns about billing and carriers' contract terms, such as fees charged for terminating service before the end of a contract period. The FCC has flexibility in regulating wireless phone service carriers. FCC's rules include procedures for addressing consumer complaints. This testimony provides preliminary info. on: (1) consumers' current satisfaction with wireless phone service and problems consumers have experienced with this service; and (2) FCC's efforts to assist wireless consumers with complaints. Tables.

Telecommunications

Telecommunications
Author: Mark L. Goldstein
Publisher: DIANE Publishing
Total Pages: 71
Release: 2010-04
Genre: Technology & Engineering
ISBN: 1437926800

Telecommunications

Telecommunications
Author: United States Government Accountability Office
Publisher: Createspace Independent Publishing Platform
Total Pages: 36
Release: 2018-05-18
Genre:
ISBN: 9781719277402

Telecommunications: Preliminary Observations about Consumer Satisfaction and Problems with Wireless Phone Service and FCC's Efforts to Assist Consumers with Complaints

FCC Record

FCC Record
Author: United States. Federal Communications Commission
Publisher:
Total Pages: 958
Release: 2009
Genre: Telecommunication
ISBN:

A Failure of Initiative

A Failure of Initiative
Author: United States. Congress. House. Select Bipartisan Committee to Investigate the Preparation for and Response to Hurricane Katrina
Publisher:
Total Pages: 588
Release: 2006
Genre: Disaster relief
ISBN:

2010 ADA Standards for Accessible Design

2010 ADA Standards for Accessible Design
Author: Department Justice
Publisher: Createspace Independent Publishing Platform
Total Pages: 0
Release: 2014-10-09
Genre:
ISBN: 9781500783945

(a) Design and construction. (1) Each facility or part of a facility constructed by, on behalf of, or for the use of a public entity shall be designed and constructed in such manner that the facility or part of the facility is readily accessible to and usable by individuals with disabilities, if the construction was commenced after January 26, 1992. (2) Exception for structural impracticability. (i) Full compliance with the requirements of this section is not required where a public entity can demonstrate that it is structurally impracticable to meet the requirements. Full compliance will be considered structurally impracticable only in those rare circumstances when the unique characteristics of terrain prevent the incorporation of accessibility features. (ii) If full compliance with this section would be structurally impracticable, compliance with this section is required to the extent that it is not structurally impracticable. In that case, any portion of the facility that can be made accessible shall be made accessible to the extent that it is not structurally impracticable. (iii) If providing accessibility in conformance with this section to individuals with certain disabilities (e.g., those who use wheelchairs) would be structurally impracticable, accessibility shall nonetheless be ensured to persons with other types of disabilities, (e.g., those who use crutches or who have sight, hearing, or mental impairments) in accordance with this section.