FCS Client Services & Human Relations L3
Author | : Linéll Van Hoepen |
Publisher | : Pearson South Africa |
Total Pages | : 412 |
Release | : 2008 |
Genre | : Consumer behavior |
ISBN | : 9781770251397 |
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Author | : Linéll Van Hoepen |
Publisher | : Pearson South Africa |
Total Pages | : 412 |
Release | : 2008 |
Genre | : Consumer behavior |
ISBN | : 9781770251397 |
Author | : Betty Weiler |
Publisher | : Channel View Publications |
Total Pages | : 222 |
Release | : 2015 |
Genre | : Travel |
ISBN | : 1845414683 |
This book provides an authoritative, state-of-the-art review of tour guiding scholarship and research. It aims to foster best practice and to stimulate further study and research on tour guiding across a range of disciplines. The book is well-illustrated and its accessible style with chapter summaries makes it ideal for students as well as researchers.
Author | : David Bruce Weaver |
Publisher | : CABI |
Total Pages | : 682 |
Release | : 2001-01-01 |
Genre | : Business & Economics |
ISBN | : 0851993680 |
The Encyclopedia of Ecotourism provides an expert, state-of-the-art and comprehensive knowledge base of the rapidly growing global ecotourism sector. It is divided into eight major sections, and contains 41 chapters, individually authored by international researchers and practitioners in ecotourism. Each chapter combines theory and practice in a complementary way. The scope of the encyclopedia includes definitions and other contextual material, regional perspectives, venues, impacts, planning and management considerations, and issues associated with ecotourism businesses, research and training.
Author | : Zenaida Lansangan-Cruz |
Publisher | : Rex Bookstore, Inc. |
Total Pages | : 178 |
Release | : 2008 |
Genre | : Tour guides (Persons) |
ISBN | : 9789712351006 |
Author | : B. De Wet |
Publisher | : |
Total Pages | : 203 |
Release | : 2003-12-01 |
Genre | : Algebra |
ISBN | : 9781868538065 |
Author | : Peter Mason |
Publisher | : Routledge |
Total Pages | : 202 |
Release | : 2012-08-06 |
Genre | : Business & Economics |
ISBN | : 1136353496 |
Tourism Impacts, Planning and Management is a unique text, which links these three key areas of tourism: impacts, planning and management. Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This book looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism successfully. Divided into four parts, this text discusses: * The growth, development and impacts of tourism * Tourism planning and management: concepts, issues and key players * Tools and techniques in tourism planning and management: education, regulation and information technology * The future of tourism planning and management: issues of sustainability and the future Up-to-date, international case studies are used, for example the impacts of 9/11 and terrorism in Bali, to illustrate and provide a real-life context for the theories discussed. Exercises are also included to consolidate learning.
Author | : Clive Duncan |
Publisher | : Pearson South Africa |
Total Pages | : 296 |
Release | : 2008 |
Genre | : Heritage tourism |
ISBN | : 9781770251410 |
Author | : |
Publisher | : Pearson South Africa |
Total Pages | : 300 |
Release | : 2003 |
Genre | : Business & Economics |
ISBN | : 9781868911868 |
Author | : National Treasury (South Africa) |
Publisher | : |
Total Pages | : 22 |
Release | : 2007 |
Genre | : Civil service |
ISBN | : 9780621371529 |
Author | : Robert M. Lindley |
Publisher | : Society for Research Into Higher Education |
Total Pages | : 192 |
Release | : 1981 |
Genre | : Education |
ISBN | : |
This publication is the first from the Leverhulme program of study, which focused on the major strategic options likely to be available to higher education institutions and policy-making bodies in the 1980s and 1990s. It resulted from a specialist seminar on higher education and the labor market. The chapters are: "Employers' Perceptions of Demand" (Laurence C. Hunter); "Technological Manpower" (Derek L. Bosworth); "Response to Change in the United States" (Richard B. Freeman); "Higher Education Policy" (Maurice Peston); and "The Challenge of Market Imperatives" (Robert M. Lindley). Lindley notes that the British higher education system has never come to grips with the role it might play in economic development and examines some areas of need and improvement: the search for more students; the need to get the labor market more involved in the environment of higher education and to get education to respond to market need with qualified persons; the role of higher education in the screening and credentialism process; to encourage industry's role in funding and organizing higher education; and stabilizing the labor market environment. It is concluded that labor market issues have to be handled at a more sophisticated level than the debate about manpower alone. (LC)