The Crowdsourced Performance Review: How to Use the Power of Social Recognition to Transform Employee Performance

The Crowdsourced Performance Review: How to Use the Power of Social Recognition to Transform Employee Performance
Author: Eric Mosley
Publisher: McGraw-Hill Professional
Total Pages: 273
Release: 2013-05-29
Genre: Business & Economics
ISBN: 0071817980

Praise for The Crowdsourced Performance Review: "Take advantage of the technology and data available to you and turn the dreaded performance review into a powerful force for decision-making and culture-building by using the methods outlined in this clear and clever guide." --Daniel H. Pink, author of To Sell Is Human and Drive "Social technologies aren't just changing how people interact, they're fundamentally changing how businesses must engage with people inside and outside their organization. In The Crowdsourced Performance Review, Mosley shows HR and business leaders why a 'groundswell' approach for employee recognition is the key to driving better employee performance. This is one of the most innovative enterprise uses of crowdsourcing I've seen." --Charlene Li, founder of Altimeter Group, author of Open Leadership, and coauthor of Groundswell "In what is easily the most comprehensive and provocative Globoforce book to date, Mosley lays out a clear vision for how modern recognition systems can be integrated with performance management. This is one of the most interesting, innovative, and potentially important new approaches to performance management that I have seen in many years of working on this topic." --Gerald Ledford, Senior Research Scientist, Center for Effective Organizations, Marshall School of Business, University of Southern California "The Crowdsourced Performance Review should be at the top of every HR professional's reading list. It shows convincingly why the traditional performance review doesn't work and how social recognition is the key to a performance system that actually makes an impact." --Kevin Kruse, Forbes Leadership columnist and bestselling author of Employee Engagement 2.0 "As a pioneer in multirater feedback, I love Eric's new application! Social media comes to visit the performance appraisal. Many minds can be better than one! Read this and find out how." --Marshall Goldsmith, author of New York Times bestsellers MOJO and What Got You Here Won't Get You There Fix the Performance Review with the Wisdom of Crowds! Today's most successful companies are transforming their predictable "one-way" review processes into dynamic, collaborative systems that apply the latest social technologies. Instead of a one-time annual evaluation of performance, managers and employees receive collective feedback from everyone across their company. It's all achieved through crowdsourcing, and it generates more accurate, actionable results than traditional methods. With The Crowdsourced Performance Review, you'll create a review system that gathers the feedback of many, so you can make better, more informed decisions. And this new model is simpler than you think. It's based on three innovations: CROWDSOURCING: Applying the same techniques that companies like Apple, Angie's List, and Zagat use to inform customers, you can gather the same kind of data to inform managers. SOCIAL MEDIA TECHNOLOGIES: The most revolutionary communication tools since the telephone, these technologies have singlehandedly created a new language of business. ORGANIZATIONAL CULTURE: When managed well, it's one of the most effective tools for building and maintaining a competitive advantage. These three assets come together for the purpose of evaluating performance in the practice of social recognition--a system in which all employees recognize each other's great work on a daily basis. Social recognition creates engagement, energy, and even happiness in a company--leading to the ultimate goal of a Positivity-Dominated Workplace.

Performance Evaluation

Performance Evaluation
Author: Ingrid J. Guerra-López
Publisher: John Wiley & Sons
Total Pages: 322
Release: 2012-07-20
Genre: Education
ISBN: 1118504895

Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement.

Social and Organizational Performace Review

Social and Organizational Performace Review
Author: Performance Improvement Institute
Publisher: AuthorHouse
Total Pages: 146
Release: 2010-11
Genre: Business & Economics
ISBN: 145208985X

Societal an Organizational Performance Review is a peer-reviewed publication of the Performance Improvement Institute (PII), Phd and MBA program at the Sonora Institute of Technology (ITSON) This new journal is a reflection of the work that is being conducted at the Institute for Social and Organizational Performance in Sonora, Mexico, which illustrates how organizations can achieve social and organizational transformation using rigorous performance improvement concepts and methodologies. Now, as part of the PII and its commitment to results-based and research-based performance accomplishment, this is the first issue of Social and Organizational Performance Review (SOPR). It includes timely work by ITSON faculty, staff, and others committed to adding societal value. This first issue includes the concepts and tools of Mega thinking and planning, and proven tools and techniques for designing, delivering, and evaluation organizational and societal impact. While some of the work that appears in this and future issues might have been also published elsewhere, they are provided here with full attribution of initial source. We also will be publishing new work and the results of the applied research and development of ITSON students, their sponsors, and sponsoring organizations. We will also find useful work done throughout the world and bring it to you through the SOPR. The most important part of this Review is the reader.

Enhancing Organizational Performance

Enhancing Organizational Performance
Author: National Research Council
Publisher: National Academies Press
Total Pages: 298
Release: 1997-04-02
Genre: Business & Economics
ISBN: 0309175828

Total quality management (TQM), reengineering, the workplace of the twenty-first centuryâ€"the 1990s have brought a sense of urgency to organizations to change or face stagnation and decline, according to Enhancing Organizational Performance. Organizations are adopting popular management techniques, some scientific, some faddish, often without introducing them properly or adequately measuring the outcome. Enhancing Organizational Performance reviews the most popular current approaches to organizational changeâ€"total quality management, reengineering, and downsizingâ€"in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to be answered by researchers. The committee explores how theory, doctrine, accepted wisdom, and personal experience have all served as sources for organization design. Alternative organization structures such as teams, specialist networks, associations, and virtual organizations are examined. Enhancing Organizational Performance looks at the influence of the organization's norms, values, and beliefsâ€"its cultureâ€"on people and their performance, identifying cultural "levers" available to organization leaders. And what is leadership? The committee sorts through a wealth of research to identify behaviors and skills related to leadership effectiveness. The volume examines techniques for developing these skills and suggests new competencies that will become required with globalization and other trends. Mergers, networks, alliances, coalitionsâ€"organizations are increasingly turning to new intra- and inter-organizational structures. Enhancing Organizational Performance discusses how organizations cooperate to maximize outcomes. The committee explores the changing missions of the U.S. Army as a case study that has relevance to any organization. Noting that a musical greeting card contains more computing power than existed in the entire world before 1950, the committee addresses the impact of new technologies on performance. With examples, insights, and practical criteria, Enhancing Organizational Performance clarifies the nature of organizations and the prospects for performance improvement. This book will be important to corporate leaders, executives, and managers; faculty and students in organizational performance and the social sciences; business journalists; researchers; and interested individuals.

Organizational Assessment

Organizational Assessment
Author: Charles Lusthaus
Publisher: IDRC
Total Pages: 222
Release: 2002
Genre: Business & Economics
ISBN: 9780889369986

Organizational Assessment: A framework for improving performance

Understanding Performance Appraisal

Understanding Performance Appraisal
Author: Kevin R. Murphy
Publisher: SAGE
Total Pages: 528
Release: 1995-01-03
Genre: Business & Economics
ISBN: 9780803954755

Based on a previous book by the same authors, Understanding Performance Appraisal delineates a social-psychological model of the appraisal process that emphasizes the goals pursued by raters, ratees, and the various users of performance appraisal. The authors apply this goal-oriented perspective to developing, implementing, and evaluating performance appraisal systems. This perspective also emphasizes the context in which appraisal occurs and demonstrates that the shortcomings of performance appraisal are in fact sensible adaptations to its various requirements, pressures, and demands. Relevant research is summarized and recommendations are offered for future research and applications. Graduate-level students, organizational development consultants and trainers, human resource managers, faculty and scholars, and psychologists in human resource management as well as other professionals who conduct research on performance appraisal programs will find this book not only interesting but also a valuable resource.

Compensation

Compensation
Author: Barry Gerhart
Publisher: SAGE
Total Pages: 320
Release: 2003-05-07
Genre: Business & Economics
ISBN: 0761921079

`Gerhart and Rynes provide a thorough, comprehensive review of the vast literatures relevant to compensation. Their insights regarding the integration of economic, psychological and management perspectives are particularly enlightening. This text provides an invaluable tool for those interested in advancing our understanding of compensation practices' - Alison Barber, Eli Broad College of Business, Michigan State UniversityCompensation provides a comprehensive, research-based review of both the determinants and effects of compensation. Combining theory and research from a variety of disciplines, authors Barry Gerhart and Sara Rynes examine the three major compensation decisions - pay level, pay structure and pay delivery systems.Revealing the impact of different compensation policies, this interdisciplinary volume examines: the relationship between performance-based pay and intrinsic motivation; implications of individual pay differentials for team or unit performance; the consequences of pay for performance policies; effect sizes and practical significance of compensation findings; and directions for future research.Compensation considers why organizations pay people the way they do and how various pay strategies influence the success of organizations. Critically evaluating areas where research is inconsistent with common beliefs, Gerhart and Rynes explore the motivational effects of compensation.Primarily intended for graduate students in human resource management, psychology, and organizational behaviour courses, this book is also an invaluable reference for compensation management consultants and organizational development specialists.

Social Media at Work

Social Media at Work
Author: Arthur L. Jue
Publisher: John Wiley & Sons
Total Pages: 240
Release: 2009-10-02
Genre: Business & Economics
ISBN: 0470553782

The definitive guide for using social media to build more effective organizations Today's networking technologies-wikis, blogs, and social networking sites-are changing how we build professional relationships and work collaboratively. In this insightful book, three organizational development experts from Oracle Corporation offer executives down-to-earth strategies for leveraging the power of social media to build more effective and agile organizations, engage employees, and sustain competitiveness. Offers practical advice for using social media (wikis, blogs, and social networking sites) to increase organizational effectiveness Presents proven recommendations for building teams, accelerating learning, and fostering innovation by adopting social networking tools Shows how to tap into the power of social networks to improve organizational performance Demonstrates how social media will help organizations thrive for years to come by drawing on case studies from companies like Intel, Cisco, Nokia, and others

Handbook of Organizational Performance

Handbook of Organizational Performance
Author: William K Redmon
Publisher: Routledge
Total Pages: 504
Release: 2013-04-03
Genre: Business & Economics
ISBN: 1136389997

Capitalize on the principles of psychology to develop more effective leadership! Whether you work in a smokestack industry, the service sector, or a high-tech information-based business, the basic principles of industrial/organizational psychology you will find in The Handbook of Organizational Performance can help you obtain better performance from your employees. This comprehensive volume contains all the information you need to understand on-the-job behavior and effectively manage your employees. The Handbook of Organizational Performance gives you the tools and techniques you need to reward positive employee behaviors and correct undesirable ones before they become destructive habits. Using the principles of industrial/organizational psychology, you will learn how to train employees, how to determine criteria for performance appraisals, and how to establish leadership in the workplace. The Handbook of Organizational Performance is a comprehensive guide to all areas of management, including: designing more effective training managing occupational stress using ”pay-for-performance” plans reducing job-related injury and illness taking an active role in occupational safety encouraging business ethics With its clear structure and helpful charts, tables, and figures, The Handbook of Organizational Performance is an indispensable management tool and an essential text for students of business.

Safety Differently

Safety Differently
Author: Sidney Dekker
Publisher: CRC Press
Total Pages: 304
Release: 2014-06-23
Genre: Technology & Engineering
ISBN: 1482242001

The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu