Shapes Of Tourism Employment
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Author | : Gwenaelle Grefe |
Publisher | : John Wiley & Sons |
Total Pages | : 256 |
Release | : 2020-07-16 |
Genre | : Business & Economics |
ISBN | : 1119751330 |
The ambition of this book is to propose a grid of reading able to illuminate the current HR transformations experienced by the big historical international companies of the sector of the tourism, carried away by what is known as the "3rd tourist revolution ". The latter is characterized by the combination of three main phenomena: internationalization, digitalization and hyper-personalization that refound the employment relationship between employers, unions and employees. Internationalization requires a renewal of business models heckled by the low-cost strategies of new operators provoking social reactions to the extent of perceived psychological disruptions, to question the validity of these same strategies. Digitization has opened the way to the disintermediation at the origin of the evolution of the trades front and back office. Finally, hyper-personalization and adaptation to new client behaviors justify the hegemony of soft skills for a redefined hospitality. In the end, the employee must constantly deal with often paradoxical injunctions (example: standardization of service protocols versus empowerment). A focus will be made on two specific branches: hotels and air transport which will each be part of a part. The topic will be illustrated by case studies and testimonials. The two coordinators of the book will draw on the contributions of researchers who collaborate with them in the framework of an international research program they pilot.
Author | : Gwenaelle Grefe |
Publisher | : John Wiley & Sons |
Total Pages | : 256 |
Release | : 2020-10-13 |
Genre | : Business & Economics |
ISBN | : 178630354X |
The ambition of this book is to propose a grid of reading able to illuminate the current HR transformations experienced by the big historical international companies of the sector of the tourism, carried away by what is known as the "3rd tourist revolution ". The latter is characterized by the combination of three main phenomena: internationalization, digitalization and hyper-personalization that refound the employment relationship between employers, unions and employees. Internationalization requires a renewal of business models heckled by the low-cost strategies of new operators provoking social reactions to the extent of perceived psychological disruptions, to question the validity of these same strategies. Digitization has opened the way to the disintermediation at the origin of the evolution of the trades front and back office. Finally, hyper-personalization and adaptation to new client behaviors justify the hegemony of soft skills for a redefined hospitality. In the end, the employee must constantly deal with often paradoxical injunctions (example: standardization of service protocols versus empowerment). A focus will be made on two specific branches: hotels and air transport which will each be part of a part. The topic will be illustrated by case studies and testimonials. The two coordinators of the book will draw on the contributions of researchers who collaborate with them in the framework of an international research program they pilot.
Author | : Alain Cardon |
Publisher | : John Wiley & Sons |
Total Pages | : 210 |
Release | : 2022-01-26 |
Genre | : Science |
ISBN | : 1786307464 |
The universe is considered an expansive informational field subjected to a general organizational law. The organization of the deployment results in the emergence of an autonomous organization of spatial and material elements endowed with permanence, which are generated on an informational substratum where an organizational law is exercised at all scales. The initial action of a generating informational element produces a quantity of basic informational elements that multiply to form other informational elements that will either be neutral, constituting the basic spatial elements, or active, forming quantum elements. The neutral basic elements will form the space by a continuous aggregation and will represent the substrate of the informational links, allowing the active informational elements to communicate, in order to aggregate and organize themselves. Every active element is immersed in an informational envelope, allowing it to continue its organization through constructive communications. The organizational law engages the active quantum elements to aggregate and produce new and more complex quantum elements, then molecular elements, massive elements, suns and planets. Gravity will then be the force of attraction exerted by the informational envelopes of the aggregates depending on their mass, to develop them by acquisition of new aggregates. The organizational communication of the informational envelopes of all of the physical material elements on Earth will enable the organization of living things, with reproduction managed by communications between the informational envelopes of the elements, realizing a continuous and powerful evolution.
Author | : Gwenaelle Grefe |
Publisher | : Wiley-ISTE |
Total Pages | : 270 |
Release | : 2020-07-21 |
Genre | : Business & Economics |
ISBN | : 9781119751311 |
Author | : Andrea Catellani |
Publisher | : John Wiley & Sons |
Total Pages | : 228 |
Release | : 2024-10-11 |
Genre | : Nature |
ISBN | : 1394325606 |
Transitioning towards a more sustainable world is currently a central topic receiving a lot of attention. As a result, “transitions” are becoming key objects and the drivers of exchanges, communications and controversy in modern society. This book examines the tensions and controversies surrounding the energy, ecological and social transitions currently underway, and it draws on tools developed in the humanities and social sciences, in particular the information and communication sciences. The various case studies gathered here, written by leading experts in environmental communication, examine a wide range of topics; they explore transitions in a number of different fields, from agriculture to territorial policies, and from online and media communication to mechanisms for citizen participation. Transitions in Tension features a wealth of original observations and approaches, enabling readers to fully comprehend the range of controversies and issues facing our society
Author | : Joseph Cho-yam Lau |
Publisher | : Springer Nature |
Total Pages | : 236 |
Release | : 2020-03-19 |
Genre | : Social Science |
ISBN | : 9811522529 |
This book investigates the influence of self-organisation processes on the commuting of the poor workers in urban China. It suggests a new approach to investigate and measure individual access, and it argues that dynamic interactions between individual action and social structure influence individual’s access to transport, which cannot be measured using other traditional accessibility approaches.The overwhelming majority of models in transport research assume that socio-economic factors and the built-environment influence the accessibility of transport for individuals. This book provides evidence that individual decision-makings and actions are also vital factors to bring out changes in accessibility. Further, the study adopts a self-organisation process and structuration theory to illustrate that a significant proportion of travel problems of migrants are rooted in the interaction between actions and social structures. Any change in migrants’ actions or social structures in the self-organisation process would result in the production of complex and spontaneous travel behaviour. The self-organisation approach presented provides a new approach for urban transport planning in the future, particularly on the investigation of the accessibility of disadvantaged social groups. By using the social theories, transport research can have an effect on commuting behaviour and to improve poor workers’ quality of life.
Author | : Benoit Cordelier |
Publisher | : John Wiley & Sons |
Total Pages | : 256 |
Release | : 2021-07-07 |
Genre | : Technology & Engineering |
ISBN | : 1119842603 |
ECHNOLOGICAL PROSPECTS AND SOCIAL APPLICATIONS SET Coordinated by Bruno Salgues There are many controversies with respect to health crisis management: the search for information on symptoms, misinformation on emerging treatments, massive use of collaborative tools by healthcare professionals, deployment of applications for tracking infected patients. The Covid-19 crisis is a relevant example about the need for research in digital communications in order to understand current health info communication. After an overview of the challenges of digital healthcare, this book offers a critical look at the organizational and professional limits of ICT uses for patients, their caregivers and healthcare professionals. It analyzes the links between ICT and ethics of care, where health communication is part of a global, humanistic and emancipating care for patients and caregivers. It presents new digitized means of communicating health knowledge that reveal, thanks to the Internet, a competition between biomedical expert knowledge and experiential secular knowledge.
Author | : Marie Cauli |
Publisher | : John Wiley & Sons |
Total Pages | : 388 |
Release | : 2022-08-23 |
Genre | : Computers |
ISBN | : 1394163894 |
"Digital age", "digital society", "digital civilization": many expressions are used to describe the major cultural transformation of our contemporary societies. Digital Dictionary presents the multiple facets of this phenomenon, which was born of computers and continues to permeate all human activity as it progresses at a rapid pace. In this multidisciplinary work, experts, academics and practitioners invite us to discover the digital world from various technological and societal perspectives. In this book, citizens, trainers, political leaders or association members, students and users will find a base of knowledge that will allow them to update their understanding and become stakeholders in current societal changes.
Author | : Émilie Kohlmann |
Publisher | : John Wiley & Sons |
Total Pages | : 260 |
Release | : 2024-07-03 |
Genre | : Computers |
ISBN | : 1786308584 |
The use of digital technology in our societies is growing to meet the ever-increasing challenges of data collection, raising awareness, education and understanding nature. Artificial intelligence, for example, appears to be the answer to collecting massive amounts of data on biodiversity at a global scale and facilitating citizen participation in such data collection. Linking with Nature in the Digital Age explores the reconfiguration of our relationship with nature within this digital framework. This book examines this mediated linking from three angles. Firstly, it shows how digital technology can foster the development of links to nature. Then, it describes in greater detail the materiality of these links and how they have evolved with the developments in information technology. Finally, it questions the belief in the digital as a facilitator and opens up new perspectives on our relationship with nature and the living world
Author | : Ruth Perrin |
Publisher | : SCM Press |
Total Pages | : 156 |
Release | : 2020-01-31 |
Genre | : Religion |
ISBN | : 0334058333 |
Considering the factors which help shape millennial belief, Changing Shape reflects on the challenges and opportunities that ‘missing generation’ bring to the Church, and considers what lessons the Church can learn from the Millennial mindset.