Download Servicio Al Cliente full books in PDF, epub, and Kindle. Read online free Servicio Al Cliente ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
| Author | : R. Wayne Mondy |
| Publisher | : Pearson Educación |
| Total Pages | : 568 |
| Release | : 2005 |
| Genre | : Business & Economics |
| ISBN | : 9789702606413 |
A balance of practical and applied material which also underpins the crucial theoretical concepts that are being applied in today's human resources. For undergraduate/graduate courses in Human Resource Management.
| Author | : Gary Armstrong |
| Publisher | : Pearson Educación |
| Total Pages | : 686 |
| Release | : 2003 |
| Genre | : Business & Economics |
| ISBN | : 9789702604006 |
Written for courses in Principles of Marketing at four-year and two-year colleges, this shorter overview aims to help students master the basic principles and practices of modern marketing in an enjoyable and practical way. Its coverage balances upon three essential pillars - (1) theory and concepts; (2) practices and applications; and (3) pedagogy - cultivating an efficient, effective teaching and learning environment. This sixth edition provides revised content throughout, and reflects the major trends and forces that are impacting marketing in this new, connected millennium. It includes new thinking and expanded coverage on a wide variety of topics, for example: relationship marketing; connecting technologies; the company value chain; value-delivery networks; and global marketing.
| Author | : John Tschohl |
| Publisher | : Best Sellers Publishing |
| Total Pages | : 388 |
| Release | : 1996 |
| Genre | : Business & Economics |
| ISBN | : 9780963626844 |
Promotes the theory that superior customer service leads to a superior business organisation
| Author | : Jay H. Heizer |
| Publisher | : Pearson Educación |
| Total Pages | : 710 |
| Release | : 2004 |
| Genre | : Business & Economics |
| ISBN | : 9789702605256 |
In this textbook, Heizer (business administration, Texas Lutheran U.) and Render (operations management, Rollins College) provide a broad introduction to the field of operations management. A sampling of topics includes operations strategy for competitive advantage, forecasting, design of goods and services, human resources, e- commerce, project management, inventory management, and maintenance. The CD-ROM contains video case studies, lecture notes, Excel OM and Extend software, and additional practice problems. Annotation copyrighted by Book News Inc., Portland, OR
| Author | : Chip Heath |
| Publisher | : Editorial Almuzara |
| Total Pages | : 237 |
| Release | : 2011-05 |
| Genre | : Business & Economics |
| ISBN | : 8483566184 |
Chip Heath y Dan Heath explican por qué algunas ideas sobreviven y otras mueren.
| Author | : Núria Braulio Gil |
| Publisher | : Editorial UOC |
| Total Pages | : 66 |
| Release | : 2015-01-01 |
| Genre | : Computers |
| ISBN | : 8490649111 |
Las organizaciones han usado estrategias, como la inteligencia de negocio, para tomar mejores decisiones a partir de los datos. Actualmente, en la era de los datos, nuestros clientes son más inteligentes, están más informados y ya no son tan leales con nuestra marca. Esperan experiencias inolvidables y profundamente personalizadas en cada una de las interacciones con nuestra organización. Como resultado, las organizaciones están obligadas a transformar sus estrategias para conocer mejor las necesidades y preferencias de sus clientes, basándose en una enorme cantidad de datos.
| Author | : Raymond McLeod |
| Publisher | : Pearson Educación |
| Total Pages | : 698 |
| Release | : 1998 |
| Genre | : Business & Economics |
| ISBN | : 9789701702550 |
This text enjoys a strong loyalty among instructors who adopt it. Focusing on the role of managers within an organization, the text emphasizes the development of computer-based information systems to support an organization's objectives and strategic plans. The General Systems Model is, introduced in Chapter 6, and implemented throughout the rest of the text.
| Author | : Donna C. S. Summers |
| Publisher | : Pearson Educación |
| Total Pages | : 436 |
| Release | : 2005 |
| Genre | : Business & Economics |
| ISBN | : 9789702608134 |
Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.
