Service Systems Science
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| Author | : George E. Mobus |
| Publisher | : Springer |
| Total Pages | : 782 |
| Release | : 2014-11-10 |
| Genre | : Science |
| ISBN | : 1493919202 |
This pioneering text provides a comprehensive introduction to systems structure, function, and modeling as applied in all fields of science and engineering. Systems understanding is increasingly recognized as a key to a more holistic education and greater problem solving skills, and is also reflected in the trend toward interdisciplinary approaches to research on complex phenomena. While the concepts and components of systems science will continue to be distributed throughout the various disciplines, undergraduate degree programs in systems science are also being developed, including at the authors’ own institutions. However, the subject is approached, systems science as a basis for understanding the components and drivers of phenomena at all scales should be viewed with the same importance as a traditional liberal arts education. Principles of Systems Science contains many graphs, illustrations, side bars, examples, and problems to enhance understanding. From basic principles of organization, complexity, abstract representations, and behavior (dynamics) to deeper aspects such as the relations between information, knowledge, computation, and system control, to higher order aspects such as auto-organization, emergence and evolution, the book provides an integrated perspective on the comprehensive nature of systems. It ends with practical aspects such as systems analysis, computer modeling, and systems engineering that demonstrate how the knowledge of systems can be used to solve problems in the real world. Each chapter is broken into parts beginning with qualitative descriptions that stand alone for students who have taken intermediate algebra. The second part presents quantitative descriptions that are based on pre-calculus and advanced algebra, providing a more formal treatment for students who have the necessary mathematical background. Numerous examples of systems from every realm of life, including the physical and biological sciences, humanities, social sciences, engineering, pre-med and pre-law, are based on the fundamental systems concepts of boundaries, components as subsystems, processes as flows of materials, energy, and messages, work accomplished, functions performed, hierarchical structures, and more. Understanding these basics enables further understanding both of how systems endure and how they may become increasingly complex and exhibit new properties or characteristics. Serves as a textbook for teaching systems fundamentals in any discipline or for use in an introductory course in systems science degree programs Addresses a wide range of audiences with different levels of mathematical sophistication Includes open-ended questions in special boxes intended to stimulate integrated thinking and class discussion Describes numerous examples of systems in science and society Captures the trend towards interdisciplinary research and problem solving
| Author | : Kyoichi Kijima |
| Publisher | : Springer |
| Total Pages | : 182 |
| Release | : 2014-11-13 |
| Genre | : Business & Economics |
| ISBN | : 4431542671 |
The present volume illustrates a rich and promising research field in service, service systems sciences, by combining and fusing two strands of sciences: the science of service systems and systems sciences of service. The scale, complexity, and interdependence of today’s service systems have been driven to an unprecedented level by globalization, demographic changes, and technology developments, so that it is absolutely necessary now for us to cultivate a new frontier of service research. In response, service science has emerged during the past decade as a transdisciplinary research field that aims to clarify, analyze, and design the structure and process of service systems. Service science is strongly motivated to prove the science of service systems. To deal with complexity, interactions, and the network of, in, and among service systems, we need to take a more systemic view. Because systems sciences offers a way of thinking in relationships and interaction and theories and models to address complexity, it is legitimate to develop systems sciences of service by explicitly focusing on systemic properties of service and service systems. As a volume of the Translational Systems Sciences series, this book emphasizes, in particular, a translational systems sciences perspective when the authors are approaching service, service systems, and service innovation. Indeed, the book employs systems sciences as a common framework or language not only to approach service in a holistic way but also to take a translational approach aiming to explain, analyze, design, and support service systems and their evolution.
| Author | : Gary S. Metcalf |
| Publisher | : Springer |
| Total Pages | : 1443 |
| Release | : 2021-07-28 |
| Genre | : Business & Economics |
| ISBN | : 9789811507199 |
The primary purpose of this handbook is to clearly describe the current state of theories of systems sciences and to support their use and practice. There are many ways in which systems sciences can be described. This handbook takes a multifaceted view of systems sciences and describes them in terms of a relatively large number of dimensions, from natural and engineering science to social science and systems management perspectives. It is not the authors’ intent, however, to produce a catalog of systems science concepts, methodologies, tools, or products. Instead, the focus is on the structural network of a variety of topics. Special emphasis is given to a cyclic–interrelated view; for example, when a theory of systems sciences is described, there is also discussion of how and why the theory is relevant to modeling or practice in reality. Such an interrelationship between theory and practice is also illustrated when an applied research field in systems sciences is explained. The chapters in the handbook present definitive discussions of systems sciences from a wide array of perspectives. The needs of practitioners in industry and government as well as students aspiring to careers in systems sciences provide the motivation for the majority of the chapters. The handbook begins with a comprehensive introduction to the coverage that follows. It provides not only an introduction to systems sciences but also a brief overview and integration of the succeeding chapters in terms of a knowledge map. The introduction is intended to be used as a field guide that indicates why, when, and how to use the materials or topics contained in the handbook.
| Author | : Lee, W. B. |
| Publisher | : IGI Global |
| Total Pages | : 354 |
| Release | : 2018-03-02 |
| Genre | : Science |
| ISBN | : 1522556567 |
As branches of research and knowledge continue to expand, platforms for gathering and understanding new information become important aspects of organizational improvement. Contemporary Knowledge and Systems Science provides emerging research on the methods and applications of knowledge systems in social science, economics, and technological developments. While highlighting topics such as knowledge retention, organizational information, and evolutionary algorithms, this publication explores the different types of new knowledge from a systems perspective. This book is an important resource for researchers, academics, practitioners, and graduate-level students seeking current research on the connections between technology and information in order to manage new data.
| Author | : Susan E. Skochelak |
| Publisher | : Elsevier Health Sciences |
| Total Pages | : 354 |
| Release | : 2020-05-06 |
| Genre | : Medical |
| ISBN | : 0323694675 |
The first textbook devoted to this emerging area, Health Systems Science now brings you fully up to date with today's key issues and solutions. This increasingly important branch of health care explores how health care is delivered, how health care professionals work together to deliver that care, and how the health system can improve patient care and health care delivery. Along with basic and clinical sciences, health systems science is rapidly becoming a crucial 'third pillar' of medical science, with an emphasis on understanding the role of human factors, systems engineering, leadership, and patient improvement strategies that will help transform the future of health care and ensure greater patient safety. In this 2nd Edition, new chapters, new exercises, and new information help you acquire the knowledge and skills you need for success in today's challenging healthcare system. - The first comprehensive text for mastering health systems science, offering practical coverage of all of the factors in the lives of patients that influence their well-being, the structures and processes of the health system itself, societal factors, communication, and information technology. - NEW to this edition: New content on systems thinking, ethics and legal issues, and international care models further define and address this new important component of health care education; additional exercises; and expanded information on the patient experience and private practice. - Complete coverage of patient safety, quality improvement, value in health care, teamwork, stewardship of health care resources, population health, clinical informatics, care coordination, leadership, and health care financing/reform. - Patient improvement strategies incorporate checklists, information technology, team training, and more. - A consistent chapter template provides clear coverage of each topic, including Learning Objectives, Chapter Outline, Core Chapter Content, Summary, Questions for Reflection, and Annotated Bibliography and References. - Developed by the American Medical Association's Accelerating Change in Medical Education Consortium, and authored by a team that includes AMA staff members working with individuals from the Consortium member schools.
| Author | : Catherine F. Sullivan |
| Publisher | : Jones & Bartlett Learning |
| Total Pages | : 502 |
| Release | : 1998 |
| Genre | : Food Service, Hospital |
| ISBN | : 9780834209213 |
This practical text offers a systems approach to health care foodservice management. Part I introduces the reader to the principles of the systems approach to management. Part II presents foodservice systems in sequential order to correspond with the flow of resources through the various departments. Each chapter contains behavioral objectives, keywords, suggested classroom and clinical assignments and test items for developing evaluation tools. An instructor's manual is provided.
| Author | : George J. Klir |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 728 |
| Release | : 2012-12-06 |
| Genre | : Science |
| ISBN | : 1461513316 |
This book has a rather strange history. It began in spring 1989, thirteen years after our Systems Science Department at SUNY-Binghamton was established, when I was asked by a group of students in our doctoral program to have a meeting with them. The spokesman of the group, Cliff Joslyn, opened our meeting by stating its purpose. I can closely paraphrase what he said: "We called this meeting to discuss with you, as Chairman of the Department, a fundamental problem with our systems science curriculum. In general, we consider it a good curriculum: we learn a lot of concepts, principles, and methodological tools, mathematical, computational, heu ristic, which are fundamental to understanding and dealing with systems. And, yet, we learn virtually nothing about systems science itself. What is systems science? What are its historical roots? What are its aims? Where does it stand and where is it likely to go? These are pressing questions to us. After all, aren't we supposed to carry the systems science flag after we graduate from this program? We feel that a broad introductory course to systems science is urgently needed in the curriculum. Do you agree with this assessment?" The answer was obvious and, yet, not easy to give: "I agree, of course, but I do not see how the situation could be alleviated in the foreseeable future.
| Author | : Haluk Demirkan |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 374 |
| Release | : 2011-04-20 |
| Genre | : Business & Economics |
| ISBN | : 1441982701 |
The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems. The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.
| Author | : Kuntoro Mangkusubroto |
| Publisher | : Springer |
| Total Pages | : 113 |
| Release | : 2016-05-27 |
| Genre | : Political Science |
| ISBN | : 4431552731 |
This volume applies a systems science perspective to complex policy making dynamics, using the case of Indonesia to illustrate the concepts. Indonesia is an archipelago with a high heterogeneity. Her people consist of 1,340 tribes who are scattered over 17,508 islands. Every region has different natural strengths and conditions. In the national development process all regions depend on one another other while optimizing their own conditions. In addition to this diversity, Indonesia also employs a democratic system of government with high regional autonomy. A democratic government puts a high value on individual freedom, but on the other hand, conflicts of interest also occur frequently. High regional autonomy also often causes problems in coordination among agencies and regional governments. This uniqueness creates a kind of complexity that is rarely found in other countries.These daily complexities requires intensive interaction, negotiation processes, and coordination. Such necessities should be considered in public policy making and in managing the implementation of national development programs. In this context, common theories and best practices generated on the basis of more simplified assumptions often fail. Systems science offer a way of thinking that can take into account and potentially overcome these complexities. However, efforts to apply systems science massively and continuously in real policy making by involving many stakeholders are still rarely carried out. The first part of the book discusses the gap between the existing public policy-making approach and needs in the real world. After that, the characteristics of the appropriate policy-making process in a complex environment and how this process can be carried are described. In later sections, important systems science concepts that can be applied in managing these complexities are discussed. Finally, the efforts to apply these concepts in real cases in Indonesia are described.
| Author | : Yi Lin |
| Publisher | : CRC Press |
| Total Pages | : 403 |
| Release | : 2012-11-26 |
| Genre | : Business & Economics |
| ISBN | : 1439895511 |
By making use of the principles of systems science, the scientific community can explain many complicated matters of the world and shed new light on unsettled problems. Each real science has its own particular methodology for not only qualitative but also quantitative analyses, so it is important to understand the organic whole of systems research with operable mathematical methods. Systems Science: Methodological Approaches presents a mathematical explanation of systems science, giving readers a complete technical formulation of different systemic laws. It enables them to use a unified methodology to attack different problems that are hard, if not impossible, for modern science to handle. Following a brief history of systems science, the book explores: Basic concepts, characteristics, properties, and classifications of general systems Nonlinear systems dynamics and the theory of catastrophe Dissipative structures and synergistics Studies of chaos, including logistic mapping, phase space reconstruction, Lyapunov exponents, and chaos of general single relation systems Different aspects and concepts of fractals, including a presentation of L systems analysis and design Complex systems and complexity, with a discussion of how the phenomena of "three" and complexity are related, and how various cellular automata can be constructed to generate useful simulations and figurative patterns Complex adaptive systems and open complex giant systems, with introduction of the yoyo model and practical applications Complex networks and related concepts and methods The book concludes with several case studies that demonstrate how various concepts and the logic of systems can be practically applied to resolve real-life problems, such as the prediction of natural disasters. The book will be useful in directing future research and applications of systems science on a commonly accepted platform and playground.
