Service Operations Dynamics

Service Operations Dynamics
Author: Henk Akkermans
Publisher: Springer
Total Pages: 164
Release: 2018-04-24
Genre: Business & Economics
ISBN: 3319720171

This innovative book presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply. Combining a systems perspective with a focus on service supply chains, the chapters provide a clearly framed set of mechanisms and theories with a focus on innovation-driven sectors and the game-changing role of IT. With each chapter built around real-life examples and service companies, the primary services supply chain is discussed alongside four key stakeholder groups: workforce, customers and markets, buyers and suppliers, and IT and innovations.

Learn MS Dynamics CRM Field Service

Learn MS Dynamics CRM Field Service
Author: Innoware Pjp
Publisher: Independently Published
Total Pages: 0
Release: 2023-05-23
Genre:
ISBN:

Learn MS Dynamics CRM Field Service In today's dynamic business landscape, providing exceptional field service is a critical factor for organizations to maintain customer satisfaction and gain a competitive edge. The Microsoft Dynamics CRM Field Service module is a powerful solution that empowers businesses to streamline their field service management processes, optimize resource allocation, and deliver superior service experiences. The book covers the following: 1. Introduction to MS Dynamics CRM Field Service Module: 1.1 Overview of field service management and its importance in modern businesses 1.2 Introduction to MS Dynamics CRM Field Service Module and its key features 1.3 Benefits of using MS Dynamics CRM Field Service Module for managing field operations 2. Getting Started with MS Dynamics CRM Field Service Module: 2.1 Setting up and managing user roles and permissions for field service operations 2.2 Navigating the Field Service Module interface and key terminology 3. Managing Field Service Work Orders: 3.1 Creating and managing field service work orders 3.2 Assigning and dispatching work orders to field technicians 3.3 Tracking and updating work order status and progress 4. Resource Management and Scheduling: 4.1 Managing field service resources (technicians, equipment, vehicles) 4.2 Scheduling and optimizing resource allocation for efficient service delivery 4.3 Configuring and utilizing resource scheduling tools and capabilities 5. Service Agreements and Contracts: 5.1 Creating and managing service agreements and contracts 5.2 Defining service level agreements (SLAs) and response times 5.3 Monitoring and enforcing contract terms and conditions 6. Mobile Field Service: 6.1 Leveraging mobile capabilities for field service operations 6.2 Using the Field Service Mobile app for technicians and field agents 6.3 Offline capabilities, real-time updates, and data synchronization 7. Inventory and Parts Management: 7.1 Managing inventory and parts for field service operations 7.2 Tracking and replenishing stock levels 7.3 Integrating with suppliers and automating the procurement process 8. Field Service Analytics and Reporting: 8.1 Tracking and measuring field service performance and metrics 8.2 Creating custom field service dashboards and reports 8.3 Utilizing Power BI for advanced field service analytics 9. Integration and Extensibility: 9.1 Integrating MS Dynamics CRM Field Service Module with other systems (e.g., ERP, IoT) 9.2 Extending the functionality through customizations, plugins, and workflows 9.3 Integration with external mapping and navigation services 10. Best Practices and Advanced Tips: 10.1 Implementing industry best practices for field service management 10.2 Handling complex field service scenarios and challenges 10.3 Optimizing performance and scalability of the Field Service Module

Extending Microsoft Dynamics 365 for Operations Cookbook

Extending Microsoft Dynamics 365 for Operations Cookbook
Author: Simon Buxton
Publisher: Packt Publishing Ltd
Total Pages: 433
Release: 2017-05-18
Genre: Computers
ISBN: 178646330X

Have the best tools at your fingertips to extend and maximize the efficiency of your business management About This Book Follow practical and easy-to-grasp examples, illustrations and coding to make the most out of Dynamics 365 for Operations in your business scenario Extend Dynamics 365 for Operations in a cost-effective manner by using tools you already have Solve common business problems with the valuable features of Dynamics 365 for Operations Who This Book Is For This book is for those who are getting to grips with Dynamics 365 for Operations developers or those migrating from C# development. The guide includes information essential for new and experienced Dynamics 365 for Operations developers. What You Will Learn Create enumerated and extended data types Understand the importance of using patterns and frameworks while creating a unique concept for your solution Service and deploy your code and packages to improve performance Write and perform unit tests to automate the testing process Design your security model and policies to provide code access privileges Construct the UI and business logic to add Power BI to dashboards In Detail Dynamics 365 for Operations is the ERP element of Microsoft's new Dynamics 365 Enterprise Edition. Operations delivers the infrastructure to allow businesses to achieve growth and make better decisions using scalable and contemporary ERP system tools. This book provides a collection of “recipes” to instruct you on how to create—and extend—a real-world solution using Operations. All key aspects of the new release are covered, and insights into the development language, structure, and tools are discussed in detail. New concepts and patterns that are pivotal to elegant solution designs are introduced and explained, and readers will learn how to extend various aspects of the system to enhance both the usability and capabilities of Operations. Together, this gives the reader important context regarding the new concepts and the confidence to reuse in their own solution designs. This “cookbook” provides the ingredients and methods needed to maximize the efficiency of your business management using the latest in ERP software—Dynamics 365 for Operations. Style and approach The book takes a practical recipe-based approach, focusing on real-world scenarios and giving you all the information you need to build a strong Dynamics 365 for Operations implementation.

Implementing Microsoft Dynamics 365 for Finance and Operations

Implementing Microsoft Dynamics 365 for Finance and Operations
Author: Rahul Mohta
Publisher: Packt Publishing Ltd
Total Pages: 551
Release: 2017-09-15
Genre: Computers
ISBN: 1787121011

Harness the power of Dynamics 365 Operations and discover all you need to implement it About This Book Master all the necessary tools and resources to evaluate Dynamics 365 for Operations, implement it, and proactively maintain it. Troubleshoot your problems effectively with your Dynamics 365 partner Learn about architecture, deployment choices, integration, configuration and data migration, development, testing, reporting and BI, support, upgrading, and more. Who This Book Is For This book is for technology leaders, project managers solution architects, and consultants who are planning to implement, are in the process of implementing, or are currently upgrading to Dynamics 365 for Operations. This book will help you effectively learn and implement Dynamics 365 for Operations. What You Will Learn Learn about Microsoft Dynamics 365, it's offerings, plans and details of Finance and Operations, Enterprise edition Understand the methodology and the tool, architecture, and deployment options Effectively plan and manage configurations and data migration, functional design, and technical design Understand integration frameworks, development concepts, best practices, and recommendations while developing new solutions Learn how to leverage intelligence and analytics through Power BI, machine learning, IOT, and Cortana intelligence Master testing, training, going live, upgrading, and how to get support during and after the implementation In Detail Microsoft Dynamics 365 for Finance and Operations, Enterprise edition, is a modern, cloud-first, mobile-first, ERP solution suitable for medium and large enterprise customers. This book will guide you through the entire life cycle of a implementation, helping you avoid common pitfalls while increasing your efficiency and effectiveness at every stage of the project. Starting with the foundations, the book introduces the Microsoft Dynamics 365 offerings, plans, and products. You will be taken through the various methodologies, architectures, and deployments so you can select, implement, and maintain Microsoft Dynamics 365 for Finance and Operations, Enterprise edition. You will delve in-depth into the various phases of implementation: project management, analysis, configuration, data migration, design, development, using Power BI, machine learning, Cortana analytics for intelligence, testing, training, and finally deployment, support cycles, and upgrading. This book focuses on providing you with information about the product and the various concepts and tools, along with real-life examples from the field and guidance that will empower you to execute and implement Dynamics 365 for Finance and Operations, Enterprise edition. Style and approach This book is a step-by-step guide focusing on implementing Dynamics 365 Operations solutions for your organization.

Microsoft Dynamics AX 2012 R2 Services

Microsoft Dynamics AX 2012 R2 Services
Author: Klaas Deforche
Publisher: Packt Publishing Ltd
Total Pages: 392
Release: 2014-03-26
Genre: Computers
ISBN: 178217673X

This book is a tutorial guide that covers each topic in depth with examples. The step-by-step approach will help you better understand each task as you will have to perform them frequently when utilizing the services. If you are a Dynamics AX developer, new or experienced who wants to implement services with Microsoft Dynamics AX 2012, then this book is for you. A basic understanding of MorphX and X++ is assumed, but the step-by-step instructions are easy to follow even for beginners. Some examples use C# and .NET, so experience with Visual Studio is a plus but not a must.

Using Microsoft Dynamics 365 for Finance and Operations

Using Microsoft Dynamics 365 for Finance and Operations
Author: Andreas Luszczak
Publisher: Springer
Total Pages: 475
Release: 2018-12-07
Genre: Computers
ISBN: 3658241071

This book provides precise descriptions and instructions which enable users, students and consultants to understand Microsoft Dynamics 365 for Finance and Operations rapidly. Microsoft offers Dynamics 365 as its premium ERP solution, supporting large and mid-sized organizations with a complete business management solution which is easy to use. Going through a simple but comprehensive case study, this book provides the required knowledge to handle all basic business processes in Microsoft Dynamics 365 for Finance and Operations. Exercises are there to train the processes and functionality, also making this book a good choice for self-study.

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate (MB-240)

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate (MB-240)
Author: Cybellium
Publisher: Cybellium
Total Pages: 229
Release: 2024-09-01
Genre: Computers
ISBN: 1836798482

Welcome to the forefront of knowledge with Cybellium, your trusted partner in mastering the cutting-edge fields of IT, Artificial Intelligence, Cyber Security, Business, Economics and Science. Designed for professionals, students, and enthusiasts alike, our comprehensive books empower you to stay ahead in a rapidly evolving digital world. * Expert Insights: Our books provide deep, actionable insights that bridge the gap between theory and practical application. * Up-to-Date Content: Stay current with the latest advancements, trends, and best practices in IT, Al, Cybersecurity, Business, Economics and Science. Each guide is regularly updated to reflect the newest developments and challenges. * Comprehensive Coverage: Whether you're a beginner or an advanced learner, Cybellium books cover a wide range of topics, from foundational principles to specialized knowledge, tailored to your level of expertise. Become part of a global network of learners and professionals who trust Cybellium to guide their educational journey. www.cybellium.com

Microsoft Certified: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect Expert (MB-700)

Microsoft Certified: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect Expert (MB-700)
Author: Cybellium
Publisher: Cybellium
Total Pages: 228
Release: 2024-09-01
Genre: Computers
ISBN: 1836798695

Welcome to the forefront of knowledge with Cybellium, your trusted partner in mastering the cutting-edge fields of IT, Artificial Intelligence, Cyber Security, Business, Economics and Science. Designed for professionals, students, and enthusiasts alike, our comprehensive books empower you to stay ahead in a rapidly evolving digital world. * Expert Insights: Our books provide deep, actionable insights that bridge the gap between theory and practical application. * Up-to-Date Content: Stay current with the latest advancements, trends, and best practices in IT, Al, Cybersecurity, Business, Economics and Science. Each guide is regularly updated to reflect the newest developments and challenges. * Comprehensive Coverage: Whether you're a beginner or an advanced learner, Cybellium books cover a wide range of topics, from foundational principles to specialized knowledge, tailored to your level of expertise. Become part of a global network of learners and professionals who trust Cybellium to guide their educational journey. www.cybellium.com

Microsoft Dynamics 365 For Dummies

Microsoft Dynamics 365 For Dummies
Author: Renato Bellu
Publisher: John Wiley & Sons
Total Pages: 386
Release: 2018-10-23
Genre: Computers
ISBN: 111950886X

Accelerate your digital transformation and break down silos with Microsoft Dynamics 365 It’s no secret that running a business involves several complex parts like managing staff, financials, marketing, and operations—just to name a few. That’s where Microsoft Dynamics 365, the most profitable business management tool, comes in. In Microsoft Dynamics 365 For Dummies, you’ll learn the aspects of the program and each of its applications from Customer Service to Financial Management. With expert author Renato Bellu’s clear instructions and helpful tips, you’ll be managing to your fullest advantage before you know it. Let’s get started! Digitally transform your business by connecting CRM and ERP Use data to make decisions across all business functions Integrate Dynamics 365 with Office 365 and LinkedIn Manage financials and operations Are you running a dynamic business? This book shows you how!

Managing the Dynamics of Networks and Services

Managing the Dynamics of Networks and Services
Author: Isabelle Chrisment
Publisher: Springer Science & Business Media
Total Pages: 191
Release: 2011-06-14
Genre: Computers
ISBN: 3642214835

This book constitutes the refereed proceedings of the 5th International Conference on Autonomous Infrastructure, Management and Security, AIMS 2011, held in Nancy, France, in June 2011. The 11 revised full papers presented together 11 papers of the AIMS PhD workshops were carefully reviewed and selected from numerous submissions. The papers are organized in topical sections on security management, autonomic network and service management (PhD workshop), policy management, P2P and aggregation schemes, and monitoring and security (PhD workshop).