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| Author | : Alison Cartlidge |
| Publisher | : The Stationery Office |
| Total Pages | : 148 |
| Release | : 2010-11-08 |
| Genre | : Business & Economics |
| ISBN | : 9780113312702 |
This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.
| Author | : AXELOS |
| Publisher | : |
| Total Pages | : |
| Release | : 2014-10-31 |
| Genre | : |
| ISBN | : 9780113314508 |
This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.
| Author | : Axelos |
| Publisher | : |
| Total Pages | : 192 |
| Release | : 2014-10-31 |
| Genre | : |
| ISBN | : 9780113314492 |
This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.
| Author | : George Kinnear |
| Publisher | : The Stationery Office |
| Total Pages | : 166 |
| Release | : 2010-11-08 |
| Genre | : Business & Economics |
| ISBN | : 9780113312726 |
This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.
| Author | : Stationery Office |
| Publisher | : |
| Total Pages | : 191 |
| Release | : 2013-11-04 |
| Genre | : Information technology |
| ISBN | : 9780113314294 |
Updated in line with the ITIL 2011 editions and the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.
| Author | : Stationery Office |
| Publisher | : |
| Total Pages | : 0 |
| Release | : 2009-11 |
| Genre | : Information technology |
| ISBN | : 9780113312085 |
This ITIL V3 publication, 'Passing Your ITIL IntermediateExams - Study Aid from the Official Publisher of ITIL',endorsed by the official ITIL Accreditor, is suitable forcandidates taking both the ITIL Service Lifecycle Examsand the Capability Exams. The publication providesdetails on the ITIL V3 qualification scheme fromfoundation ......
| Author | : Richard Griffiths |
| Publisher | : |
| Total Pages | : |
| Release | : 2010 |
| Genre | : Computer technical support |
| ISBN | : |
| Author | : The Stationery Office |
| Publisher | : Tso, the Stationery Office |
| Total Pages | : 196 |
| Release | : 2013-11-04 |
| Genre | : Information technology |
| ISBN | : 9780113314331 |
Updated in line with the ITIL 2011 editions and Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Cpability qualification.
| Author | : Richard Griffiths |
| Publisher | : BCS, The Chartered Institute |
| Total Pages | : 227 |
| Release | : 2011-01-12 |
| Genre | : Business & Economics |
| ISBN | : 1906124809 |
By implementing good practice in service offerings and agreements, IT departments can achieve customer satisfaction by merging demand, supplier and financial management with the service portfolio and service catalogue. This book provides clarification and expansion of the core ITIL(R) texts. An ITIL(R) Licensed Product.
