Ask a Manager

Ask a Manager
Author: Alison Green
Publisher: Ballantine Books
Total Pages: 306
Release: 2018-05-01
Genre: Business & Economics
ISBN: 0399181822

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Social Work Case Management

Social Work Case Management
Author: Betsy Vourlekis
Publisher: Routledge
Total Pages: 216
Release: 2017-07-05
Genre: Social Science
ISBN: 1351489348

This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context.

Fire and Emergency Services Instructor: Principles and Practice

Fire and Emergency Services Instructor: Principles and Practice
Author: Forest F Reeder
Publisher: Jones & Bartlett Learning
Total Pages: 530
Release: 2019-03-28
Genre: Technology & Engineering
ISBN: 1284172333

The National Fire Protection Association (NFPA), the International Association of Fire Chiefs (IAFC), and the International Society of Fire Service Instructors (ISFSI) are pleased to bring you Fire and Emergency Services Instructor: Principles and Practice, Third Edition. With a full library of technological resources to engage candidates and assist instructors, Fire and Emergency Services Instructor takes training off the printed page. This text meets and exceeds all of the job performance requirements (JPRs) for Fire and Emergency Services Instructor I, II, and III, as well as two new levels for Live Fire Instructor and Live Fire Instructor-in-Charge, of the 2019 Edition of NFPA 1041, Standard for Fire and Emergency Services Instructor Professional Qualifications. Innovative features include: Rapid access of content through clear and concise Knowledge and Skills Objectives with page number references and NFPA 1041 correlations Promotion of critical thinking and classroom discussion through the “Training Bulletin” and “Incident Report” features “JPRs in Action” feature identifying the specific responsibilities of the Fire and Emergency Services Instructor I, II, and III relating to the job performance requirements (JPRs) Tips geared toward the company-level instructor, department training officer, and training program manager offering instruction techniques, test writing and evaluation pointers, and helpful notes on communication and curriculum delivery Realistic instructor scenarios with questions designed to provoke critical thinking in the learning environment New to the Third Edition: In-depth discussion of student-centered learning Learner-centered teaching methods and strategies Evidence-based techniques for improving learning Expanded explanation of learning science Content that meets the live fire instructor and live fire instructor-in-charge JPRs of NFPA 1041, including: Live Fire Evolution Pre-Live Fire Evolution Post-Live Fire Evolution

Foundations of Instructional Delivery: Fire and Emergency Services Instructor I

Foundations of Instructional Delivery: Fire and Emergency Services Instructor I
Author: International Society of Fire Service Instructors,
Publisher: Jones & Bartlett Learning
Total Pages: 249
Release: 2018-12-21
Genre: Technology & Engineering
ISBN: 1284183610

The National Fire Protection Association (NFPA), the International Association of Fire Chiefs (IAFC), and the International Society of Fire Service Instructors (ISFSI) are pleased to bring you Foundations of Instructional Delivery: Fire and Emergency Services Instructor I, Third Edition. With a full library of technological resources to engage candidates and assist instructors, Foundations of Instructional Delivery takes training off the printed page. This text meets and exceeds all of the job performance requirements (JPRs) for Fire and Emergency Services Instructor I of the 2019 Edition of NFPA 1041, Standard for Fire and Emergency Services Instructor Professional Qualifications.Innovative features include:Rapid access of content through clear and concise Knowledge and Skills Objectives with page number references and NFPA 1041 correlationsPromotion of critical thinking and classroom discussion through the “Training Bulletin” and “Incident Report” features found in each chapter“Company-Level Instructor Tips” offering classroom communication techniques, instructor evaluation methods, and helpful notes on curriculum deliveryRealistic instructor scenarios with questions designed to provoke critical thinking in the learning environmentNew to the Third Edition:In-depth discussion of student-centered learningLearner-centered teaching methods and strategiesEvidence-based techniques for improving learningExpanded explanation of learning science

Design and Measurement Strategies for Meaningful Learning

Design and Measurement Strategies for Meaningful Learning
Author: Gómez Ramos, José Luis
Publisher: IGI Global
Total Pages: 297
Release: 2022-04-01
Genre: Education
ISBN: 1799891305

Teaching content and measuring content are frequently considered separate entities when designing teaching instruction. This can create a disconnect between how students are taught and how well they succeed when it comes time for assessment. To heal this rift, the theory of meaningful learning is a potential solution for designing effective teaching-learning and assessment materials. Design and Measurement Strategies for Meaningful Learning considers the best practices, challenges, and opportunities of instructional design as well as the theory and impact of meaningful learning. It provides educators with an essential text instructing them on how to successfully design and measure the content they teach. Covering a wide range of topics such as blended learning, online interaction, and learning assessment, this reference work is ideal for teachers, instructional designers, curriculum developers, policymakers, administrators, academicians, researchers, practitioners, and students.

A Case Manager’s Study Guide

A Case Manager’s Study Guide
Author: Skinner
Publisher: Jones & Bartlett Learning
Total Pages: 467
Release: 2018-03-20
Genre: Business & Economics
ISBN: 1284114880

Preceded by A case manager's study guide / Denise Fattorusso, Campion Quin. 4th ed. c2013.

Total Leadership

Total Leadership
Author: Stewart Friedman
Publisher: Harvard Business Review Press
Total Pages: 273
Release: 2014-08-19
Genre: Business & Economics
ISBN: 1625274424

National Bestseller “Students talk about Stewart D. Friedman, a management professor at the Wharton School, with a mixture of earnest admiration, gratitude and rock star adoration.” —New York Times In this national bestseller, Stew Friedman gives you the tools you need to achieve “four-way wins”—improved performance in all domains of life: work, home, community, and self. Friedman, celebrated professor and founding director of the Wharton School’s Leadership Program and its Work/Life Integration Project, explains how three simple yet potent principles—be real, be whole, and be innovative—can help you, no matter what your age or what you do for work, become a better leader and have a richer life. In this engaging adaptation of his hands-on Wharton course, he offers step-by-step instruction to help you create positive, sustainable change in your world. This proven, programmatic method teaches you how to produce stronger results at work, find clearer purpose, feel less stressed, strengthen connections with the people who matter most to you, contribute further to important causes, and gain greater support for your vision of your future. If you’re ready to learn to lead in all parts of your life—this is the book for you. For a full array of Total Leadership tips and tools, visit totalleadership.org. Also look for Stew Friedman’s book, Leading the Life You Want, which builds on Total Leadership by profiling well-known leaders—from Bruce Springsteen to Michelle Obama—who exemplify its principles and demonstrate how success in your work is accomplished not at the expense of the rest of your life, but as the result of meaningful attachments to all its parts.

Evaluation in Child and Family Services

Evaluation in Child and Family Services
Author: Tiziano Vecchiato
Publisher: Transaction Publishers
Total Pages: 228
Release:
Genre: Social Science
ISBN: 9781412823067

As child and family interventions assume greater international application, it will be helpful to examine the various ways in which service innovations are being evaluated. As demonstrated in the seminar from which these chapters resulted, only by sharing our specific professional interests, our too frequent problems in measurement, our despair in implementing complicated studies, and our successes can we advance the evaluation of human services and their outcomes. This volume considers a variety of programs and issues in the field of child and family services. While different perspectives are evident among the authors in terms of their focus and/or emphasis, there is common concern about the value of examining each program or service so as to maximize its impact as well as its potential for dissemination. Intervention research should spur and motivate cross-national efforts not only among researchers but also among social workers and other practitioners from diverse professions engaged in the delivery of human services. Such collaboration would contribute to the ultimate goals of achieving greater clarity about the specifics of "best practices" in child and family services, protocols for assessing outcomes, and ways of improving service delivery. How then can researchers and policymakers in diverse settings within diverse countries improve practice and service delivery on behalf of children and families? What particular program findings can be generalized to improve services? How can we share and implement new solutions? The contributions to this volume address such questions from varying international perspectives. Contributors provide answers and generate discussion points for consideration by practitioners as well as researchers. The book is a must for social work parishioners in areas involving the delivery of goods as well as services. Tiziano Vecchiato is scientific director of the Fondazione Emanuela Zancan, Padua, Italy. Anthony N. Maluccio is professor of social work at Boston College, Graduate School of Social Work, Chestnut Hill, Massachusetts. Cinzia Canali is research associate at the Fondazione Emanuela Zancan, Padua, Italy.