Sap Customer Competence Center
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| Author | : Maurice Sens |
| Publisher | : Jones & Bartlett Learning |
| Total Pages | : 347 |
| Release | : 2008-02-21 |
| Genre | : Computers |
| ISBN | : 1449631584 |
The purpose of this book is to remove the veil of secrecy surrounding SAP upgrade techniques and concepts, and to provide the user with a detailed description of the steps needed for a successful implementation. Today more than 12 million people in 120 countries who are working for 36,200 companies are using SAP on a regular basis. This popular, but very complex software system must be constantly reconfigured and upgraded to accommodate its latest releases. Upgrading SAP provides a complete overview of the process to upgrade from one SAP release to the next one and explains with detailed descriptions, the use of all relevant SAP upgrade tools. Along with a technical description of the SAP NetWeaver Application Server (AS), it also discusses personnel issues and the economic ramifications of such an upgrade project. Examples in this book are based on various different SAP products and releases, such as SAP NetWeaver 2004, 2004S (also known as NetWeaver 7.0 and 7.1), and SAP Business Suite 2005 with SAP ERP 6.0, BI, CRM, SCM, and SRM. Conceived as both a teaching book and as a reference manual, it covers all the techniques, background information, notes, tips, and tricks needed for any SAP upgrade project. A CD-ROM accompanies the book with templates and outlines for the upgrading process, as well as third-party SAP-related material.
| Author | : Boris Otto |
| Publisher | : SAP PRESS |
| Total Pages | : 169 |
| Release | : 2008-11 |
| Genre | : |
| ISBN | : 9781592292585 |
This book is your comprehensive guide to the building, development, and operation of an SAP Customer Competence Center. As the principal reference on SAP CCC, it brings together strategic advice, practical instruction, field-tested examples, and best practices. Each area of SAP CCC – from developing and establishing an SAP CCC strategy to creating and enabling employees – is addressed sequentially, as it would be in an actual project. Definitive advice regarding the operation of a CCC and numerous examples based on the authors' project experiences bring these concepts to life. Readers get a detailed overview of key success factors for the setup and operation of SAP CCC and learn how best to develop the strategy needed for an efficient and effective support organization. Plus, discover best practices and procedures for the implementation of SAP CCC and its integration with the enterprise. In addition, benefit from an in-depth look at the service portfolio that SAP offers in order to support enterprises in setting up, and further developing SAP CCC. Finally, the authors also provide an outlook on current and future trends – including Enterprise SOA and Expertise on Demand – in order to shed light on their relevance for the support organization.
| Author | : Boris Otto |
| Publisher | : |
| Total Pages | : 102 |
| Release | : 2008 |
| Genre | : |
| ISBN | : 9783898429832 |
| Author | : Thomas Stutenbäumer |
| Publisher | : Espresso Tutorials GmbH |
| Total Pages | : 281 |
| Release | : |
| Genre | : Computers |
| ISBN | : |
This book offers a comprehensive practical guide to SAP ABAP development for ABAP professionals. Part 2 explores program performance, authorizations, error analysis, corrections, and SAP Transport Management along with how to tailor SAP applications. Dive into performance analysis and get tips on using the performance trace and ABAP runtime analysis. Walk through the tools available to enhance standard SAP applications such as the Modification Assistant, user exits, business add-ins (BAdIs), and the Enhancement Framework. Identify techniques for authorization management and find out how SAP ABAP developers can impact data protection. Obtain best practices for identifying the cause of application errors. Get step-by-step instructions for transports and learn how to correct errors. By using practical examples, tips, and screenshots, the author brings readers up to speed on the fundamentals of SAP ABAP development. - Developer influence on performance - SAP access and account management techniques - Modifications and enhancements to SAP standard - SAP Transport Management System
| Author | : Hans-Jürgen Appelrath |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 165 |
| Release | : 2013-03-09 |
| Genre | : Business & Economics |
| ISBN | : 3662040387 |
Before use, standard ERP systems such as SAP R/3 need to be customized to meet the concrete requirements of the individual enterprise. This book provides an overview of the process models, methods, and tools offered by SAP and its partners to support this complex and time-consuming process. It begins by characterizing the foundations of the latest ERP systems from both a conceptual and technical viewpoint, whereby the most important components and functions of SAP R/3 are described. The main part of the book then goes on to present the current methods and tools for the R/3 implementation based on newer process models (roadmaps).
| Author | : George D. Anderson |
| Publisher | : Sams Publishing |
| Total Pages | : 889 |
| Release | : 2009-05-21 |
| Genre | : Computers |
| ISBN | : 0768688043 |
SAP can help you capture better information and deliver it more quickly, allowing you to make better decisions and maximize the business value of everything you do. However, SAP implementations require massive effort, total buy-in, and significant change throughout the organization. In SAP Implementation Unleashed, 10 expert SAP project managers, functional consultants, and technologists guide you through the entire journey, helping you avoid pain and pitfalls and gain all the benefits of SAP. The authors introduce start-to-finish business, technical, and project management roadmaps for successful SAP implementation. Then, drawing on their immense experience, they walk you through the entire process of planning and deployment—addressing make-or-break issues and hidden gaps that other guidebooks ignore. You’ll discover how to employ processes, models, and toolsets that help you achieve implementation excellence while systematically reducing cost and business risk. Along the way, you’ll find actionable advice and real-world insight into innovative project management, best-suited leadership, effective load testing, contemporary infrastructure implementation, and more. George W. Anderson is responsible for providing enterprise applications thought leadership for the EDS/HP office of the CTO. A long-time SAP consultant and PMI-certified project manager, George has authored several best-selling books and enjoys new challenges. Charles D. Nilson is a senior program manager for EDS/HP and has led many successful SAP implementation teams over the years. He is a PMI PMP and is SAP Partner Academy certified in MM and PP. Tim Rhodes is a senior SAP technical consultant for EDS/HP and a Basis/infrastructure veteran focused on implementing, migrating, and upgrading SAP Business Suite and NetWeaver solutions. Tim is also an SAP-certified technical consultant, OCP, MCSE, and HP Master ASE. Detailed Information on How To... Define the business vision driving your implementation, and use it to design your solution Use TCO techniques to fully understand SAP’s financial impact in your organization Structure your SAP project management office, business teams, technical support organization, and overall project team Size, plan, and test your SAP infrastructure to deliver the best performance and availability at the best cost Integrate SAP into an SOA environment Install and configure SAP Business Suite and NetWeaver components Perform basic functional configuration, testing, and change management activities Enable a smooth transition by successfully performing the critical tasks that immediately precede SAP Go-Live Choose the right mix of tools and applications to test, manage, and monitor SAP Prepare your SAP Operations team for its post-implementation responsibilities
| Author | : Falk Graf Westarp |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 210 |
| Release | : 2012-12-06 |
| Genre | : Business & Economics |
| ISBN | : 3642573770 |
As social beings, humans are not living in isolation but rather interact and communicate within their social network via language, meant to convey parts of some conceptualization from the sender to a single recipient or a set of recipients. Communities of agents not only share a common language but also the individual conceptualizations of the world (real and abstract) have to overlap to a significant extent, allowing for efficient reference to whole conceptual structures like "the German constitution", "game theory" or "medical sciences". For "societies" of interacting technical devices or software agents the situation is not quite as Babylonian since although these agents are meant to act individually (and also have a private state and private knowledge) in most cases they are designed to refer to one common ontology or standardized protocol and thus do not have to deal with misunderstanding. However, the more these systems become interconnected, the more this situation resembles the one described for societies of human agents even though the misunderstanding might be easier to detect when the different reference ontologies are made explicit and published. Obviously, in both cases standardization of a common language or set of rules for interaction reduces the individual degree of freedom for the sake of compatibility and benefits derived from interaction. In his work, Falk Graf von Westarp addresses the software market as a domain strongly depending on compatibility effects of the individuals' decisions.
| Author | : Andreas Muther |
| Publisher | : Springer |
| Total Pages | : 145 |
| Release | : 2012-12-06 |
| Genre | : Business & Economics |
| ISBN | : 3642562221 |
Under the term Customer Relationship Management (CRM) companies such as Siebel Systems offer solutions geared at optimising customer processes. These companies claim high customer satisfaction and reduced costs. Traditional software giants like SAP and Oracle have also begun to provide software solutions in the areas of marketing, sales and service. For many enterprises, the re-organisation of so-called front-office-processes is new ground. But what must a company consider when it initiates a CRM project? It is important to start with the customer needs before moving on to customer relationships as a whole. This book describes customer relationships using the concept of Customer Buying Cycle and thus creates a neutral orientation framework for CRM projects.
| Author | : Sankar, Chetan |
| Publisher | : IGI Global |
| Total Pages | : 345 |
| Release | : 2006-03-31 |
| Genre | : Business & Economics |
| ISBN | : 1591407788 |
"This book presents an instructive insight into the complex process of ERP implementation in a global company"--Provided by publisher.
| Author | : Sangam Racherla |
| Publisher | : IBM Redbooks |
| Total Pages | : 282 |
| Release | : 2010-07-11 |
| Genre | : Computers |
| ISBN | : 0738434485 |
An information infrastructure is comprised of software, servers, storage, and networks, integrated and optimized to deliver timely, secure, and trusted information throughout the organization and to its clients and partners. With the explosive growth in data and information—coupled with demands for projects with rapid ROI—IT infrastructures and storage administrators are reaching a breaking point. IBM® can help with the changes needed to manage information availability, security, and regulatory and compliance requirements on a tighter budget. And because the health of any business often depends on its ability to take advantage of information in real time, a sound, intelligent information infrastructure becomes critical to supporting new growth initiatives. IBM offers an innovative approach to help you manage information growth more effectively and mitigate risks with a dynamic infrastructure that efficiently and securely stores and protects information, and optimizes information access. You can control, protect, manage, and gain new intelligence from your information with the IBM leading-edge Information Infrastructure products, services and integrated solutions, supported by world-class expertise and access to top experts from around the world. This IBM Redbooks® publication provides an overview of the IBM Information Infrastructure solutions that are designed to help you manage the information explosion and address challenges of information compliance, availability, retention, and security. This will lead your company toward improved productivity, service delivery, and reduced risk, while streamlining costs.
