Retail Personnel Management
Author | : William Robert Spriegel |
Publisher | : |
Total Pages | : 376 |
Release | : 1951 |
Genre | : Clerks (Retail trade) |
ISBN | : |
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Author | : William Robert Spriegel |
Publisher | : |
Total Pages | : 376 |
Release | : 1951 |
Genre | : Clerks (Retail trade) |
ISBN | : |
Author | : Rollin O. Glaser |
Publisher | : |
Total Pages | : 434 |
Release | : 1977 |
Genre | : Retail trade |
ISBN | : 9780912016610 |
Author | : Chris Thomas |
Publisher | : Wiley |
Total Pages | : 0 |
Release | : 2005-08-23 |
Genre | : Business & Economics |
ISBN | : 9780471723240 |
Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into ten chapters, this book loosely follows a retail manager's natural progression from interviewing prospective employees, to hiring the right ones, paying them fairly, and keeping them happy on the job.
Author | : National Retail Merchants Association. Bureau of Smaller Stores |
Publisher | : |
Total Pages | : 176 |
Release | : 1940 |
Genre | : Clerks (Retail trade) |
ISBN | : |
Author | : O. Preston Robinson |
Publisher | : |
Total Pages | : 600 |
Release | : 1946 |
Genre | : Retail trade |
ISBN | : |
Author | : Eleanor Marie Winzler |
Publisher | : |
Total Pages | : 364 |
Release | : 1953 |
Genre | : Employees |
ISBN | : |
Author | : Arthur P. Brief |
Publisher | : Lexington Books |
Total Pages | : 200 |
Release | : 1984 |
Genre | : Business & Economics |
ISBN | : |
Management development guide on personnel management in retail trade commercial enterprises - deals with Motivation though management by objectives, work performance, performance appraisal, mental stress, the use of occupational psychology to improve labour productivity, and research needs. References, statistical tables.
Author | : Peter Fleming |
Publisher | : Global Management Enterprises, LLC |
Total Pages | : 240 |
Release | : 2009-06-25 |
Genre | : |
ISBN | : 9781934747209 |
This book is an invaluable resource for all retail managers regardless of their experience or setting. It is packed with case studies, self-assessment exercises and performance tips drawn from Peter's extensive experience and research in multiple organizations as retail Sales Manager and Buyer and from his role as Training Manager. Topics covered include: * transition to the new management job - leading and managing teams * setting objectives for high quality customer care and the best sales environment * how to manage the budget, inventory, and sales * coping with security, health and safety issues * recruiting and developing retail staff * managing effective communications. This book has been written with branch and departmental sales managers in mind, whose main accountability is to achieve targets and results. It will also be helpful to owners and senior executives who wish to review their manager training and customer care programs. Each chapter provides a summary checklist of key learning points for easy reference. Filled with useful tips and case histories it should have considerable value and practical application for retail sales managers everywhere.
Author | : Francis C. Vincent |
Publisher | : |
Total Pages | : 232 |
Release | : 1955 |
Genre | : Personnel management |
ISBN | : |
Author | : Walter Dill Scott |
Publisher | : |
Total Pages | : 682 |
Release | : 1949 |
Genre | : Industrial efficiency |
ISBN | : |