Resolving Conflict Collaboratively In The Health Care Setting
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| Author | : Leonard J. Marcus |
| Publisher | : John Wiley & Sons |
| Total Pages | : 514 |
| Release | : 2011-06-15 |
| Genre | : Medical |
| ISBN | : 1118021576 |
Renegotiating Health Care Since the first edition of Renegotiating Health Care was published in 1995, new treatments, technologies, business models, reimbursement methods, and regulations have tangibly transformed the substance of health care negotiation. This thoroughly revised and updated edition of Renegotiating Health Care offers a practical guide to negotiation and conflict resolution in the health care field. It explores why unresolved conflict can hamper any organization's ability to make timely, cost-effective decisions and implement new strategies. The book focuses on the complex interactions between those who deliver, receive, administer, and oversee health care. It defines negotiation techniques and conflict resolution approaches that can improve efficiency, quality of care, and patient safety. Renegotiating Health Care outlines strategies and methods to resolve the myriad thorny issues encompassing the health care enterprise. It should be required reading for students and professionals in health services management, clinicians, leaders, policy makers, and conflict resolution experts working in the health care field. Praise for Renegotiating Health Care "An outstanding book! I learned their principles of meta-leadership while at the CDC and continue to use them at ABC News. This book is a must for anyone in leadership: practical, intuitive, and priceless." Richard E. Besser, MD, chief health and medical editor, ABC News "This book is a must-read to assist today's health professional navigate the ever-changing health care delivery system. Leadership will be the key to success." Pat Ford-Roegner, RN, MSW, FAAN, senior health consultant and former CEO, American Academy of Nursing
| Author | : Amy VanKirk |
| Publisher | : |
| Total Pages | : 140 |
| Release | : 1992 |
| Genre | : Conflict management |
| ISBN | : |
| Author | : Leonard J. Marcus |
| Publisher | : Jossey-Bass |
| Total Pages | : 0 |
| Release | : 1999-09-17 |
| Genre | : Health & Fitness |
| ISBN | : 9780787950217 |
Winner of the 1995 CPR Institute for Dispute Resolution Book Prize Award for Excellence in Alternative Dispute Resolution American Journal of Nursing 1996 Book of the Year Award "The health care sphere we inhabit would unquestionably be more satisfying if everyone adopted the cooperative techniques taught in this book." --New England Journal of Medicine Renegotiating Health Care presents pragmatic and effective tools for understanding conflict, negotiating differences, and creating a workable balance among those who deliver, receive, administer, and oversee health care. The authors present practical methods and techniques giving all the players the knowledge and skills they need to put their work in perspective and create workable solutions.
| Author | : Myra Warren Isenhart |
| Publisher | : SAGE Publications |
| Total Pages | : 257 |
| Release | : 2000-03-20 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1452263531 |
"It provides a very good overview of the field of conflict resolution, an overview that is not to be found in any other existing volume. I very much like the breadth of coverage, as well as the use of the profiles of conflict resolution professionals. The authors write very well, and the book will be accessible to a wide audience." ̄Eban Weitzman, Ph.D., Graduate Programs in Dispute Resolution, University of Massachusetts, Boston "I liked this book quite a lot. Its combination of theory, practice, and professional profiles is an innovative and very useful approach." ̄Heidi Burgess, Conflict Research Consortium, University of Colorado, Boulder "Whether you are dealing with a conflict on Capitol Hill or in a local community, this book will be an extraordinarily useful tookit for helping you to turn paralysis into progress." ̄Mark Gerzon, author of A House Divided: Six Belief Systems Struggling for America′s Soul If you′ve ever wondered how best to approach a conflict, Collaborative Approaches to Resolving Conflict will help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us feeling stuck and frustrated. Authors Myra Warren Isenhart and Michael L. Spangle explain the major approaches to managing disputes at home, in the workplace or school, within communities, or in the international arena. The reader will find that each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately. This book includes the following approaches: Negotiation Mediation Facilitation Arbitration Judicial Processes Profiles of experienced and respected practitioners accompany each approach. These well-known men and women describe how they entered their chosen field, what their work is like, and what topics are controversial in their areas.
| Author | : Akinmayowa Adedoyin Shobo |
| Publisher | : GRIN Verlag |
| Total Pages | : 108 |
| Release | : 2021-05-25 |
| Genre | : Medical |
| ISBN | : 3346410749 |
Academic Paper from the year 2021 in the subject Health - Health system, grade: A2, Obafemi Awolowo University, language: English, abstract: This paper spotlights several empirical thoughts on team development and conflict management in relation to the Nigerian healthcare setting. The subject of conflict is gaining more interest among stakeholders in all spheres of life. There’s been various perspectives owing to the roles often played by conflicts at the national and international levels. The focus of this work; however, is limited to conflicts within an organization – specifically the healthcare organization in Nigeria. Team development has been studied and characterized by organizational theorists and administrators as it concerns organizational performance. In the healthcare setting, maintaining highly functional teams has been advocated for many reasons including (a) the prevention of avoidable adverse events partly due to inadequacy of communication channels among clinicians. (b) The avoidance of unnecessary waste and cost due to a lack of clarity in purpose. (c) Decreasing the risk of medical errors as a result of the incompetence among the team of healthcare professionals. In the Nigerian context, experts have also identified some barriers to effective team development. The Nigerian healthcare sector has perennially suffered from the outcomes of conflicts among various stakeholders that make up the overall healthcare system. In view of these negative consequences of such conflicts (for example industrial action leading to termination of healthcare services every year); there’s been a rise in the phenomenon of medical tourism among certain privileged segments of the Nigerian society, leaving the majority of the population vulnerable.
| Author | : Anita Taylor |
| Publisher | : Hampton Press (NJ) |
| Total Pages | : 352 |
| Release | : 1994 |
| Genre | : Social Science |
| ISBN | : |
This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.
| Author | : Myra Warren Isenhart |
| Publisher | : SAGE |
| Total Pages | : 266 |
| Release | : 2000-03-20 |
| Genre | : Business & Economics |
| ISBN | : 9780761919308 |
If you've ever wondered how best to approach a conflict, Collaborative Approaches to Resolving Conflict will help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us feeling stuck and frustrated. Authors Myra Warren Isenhart and Michael L. Spangle explain the major approaches to managing disputes at home, in the workplace or school, within communities, or in the international arena. The reader will find that each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately.
| Author | : Martha Sexton (Ph. D., RN. CNS.) |
| Publisher | : |
| Total Pages | : 159 |
| Release | : 2014 |
| Genre | : Conflict management |
| ISBN | : |
Conflict within interprofessional collaborative healthcare teams, when not effectively resolved, has been linked to many detrimental consequences, including a decrease in overall team performance, a reduction in job satisfaction, serious risk of injury, and even death to patients. However, effective conflict resolution has been shown to enhance team performance, increase patient safety, and improve patient outcomes. Alarmingly, knowledge of healthcare professionals' ability to resolve conflict has been limited in the research literature, largely due to the challenges that arise when researchers attempt to observe a conflict occurring in real time. However, investigating healthcare professionals' perceptions of their ability to resolve conflict (i.e., their self-efficacy) provides a justifiable method for understanding conflict resolution ability. The purpose of this study was to investigate three central components of conflict resolution (i.e., communication competence, education and training, and problem-solving ability) found in the research literature to influence healthcare professionals' perceived ability to resolve conflicts that occur among interprofessional collaborative healthcare teams. This study employed a quantitative, exploratory, non-experimental, cross-sectional survey design. Correlational analyses revealed statistically significant relationships between all three central components--communication competence, education and training, and problem-solving ability--and healthcare professionals' perceived ability to resolve conflict. A multiple regression analysis demonstrated that two of the three central components--education and training and communication competence were found to be statistically significant predictors of healthcare professionals' perceived ability to resolve conflict. A multiple regression analysis demonstrated that two of the three central components: education and training, and communication competence were found to be strong predictors of a healthcare professionals' perceived ability to resolve conflict. These findings provide evidence about the significance of (a) educating and training healthcare professionals how to resolve conflicts that occur among interprofessional teams and (b) teaching communication skills specifically designed to improve healthcare professionals' ability to resolve conflicts. Implications include a call to action to clinicians and academicians to recognize the importance of conflict resolution education and training and to participate in evidenced-based research that will advance the knowledge and skills of healthcare students and healthcare professionals in this vital area of interprofessional education and collaborative practice.
| Author | : Mary Scannell |
| Publisher | : McGraw Hill Professional |
| Total Pages | : 240 |
| Release | : 2010-05-28 |
| Genre | : Business & Economics |
| ISBN | : 0071743669 |
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
| Author | : Lori Ann Mayfield |
| Publisher | : |
| Total Pages | : 43 |
| Release | : 2018 |
| Genre | : |
| ISBN | : |
"Conflict is inevitable in a dynamic organization". In the facility in which the project was implemented, there is currently no conflict resolution education provided to nurses. Overton & Lowry pointed out that "conflict is associated with significant cost to organizations." Conflict resolution and collaboration go hand-in-hand; "Although collaboration is a time-consuming process, it's an integrated approach and a long-term resolution of conflict". Therefore, the question arises: Does conflict resolution education increase nurses' knowledge level in resolving conflict and improve collaboration amongst nurses?
