Are we ready for prime time?
| Author | : United States. Congress. House. Committee on Government Reform |
| Publisher | : |
| Total Pages | : 224 |
| Release | : 2003 |
| Genre | : History |
| ISBN | : |
Ready For Primetime
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Ready for Prime Time
| Author | : Bill Stephens |
| Publisher | : Fleming H. Revell Company |
| Total Pages | : 172 |
| Release | : 1993 |
| Genre | : Juvenile Nonfiction |
| ISBN | : 9780800754600 |
When one of their number is kidnapped, Elspeth and the Misfits are forced to use their extraordinary mind powers to help the rebels in their struggle to overthrow the oppressive Council. But Elspeth has another problem to solve - she is still on her quest to destroy the Beforetime weaponmachines.To find a clue hidden deep in the past, Elspeth must travel the Dreamtrails, but her journeys are fraught with danger as she battles a terrifying winged beast intent on destroying her.Gradually Elspeth realises that her quest will take her back to Obernewytn, and it is here, in its past as well as its future, that the answers lie.
Amaze Every Customer Every Time
| Author | : Shep Hyken |
| Publisher | : Greenleaf Book Group |
| Total Pages | : 249 |
| Release | : 2013-09-03 |
| Genre | : Business & Economics |
| ISBN | : 1626340102 |
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
The Real-Time Contact Center
| Author | : Donna Fluss |
| Publisher | : Amacom |
| Total Pages | : 241 |
| Release | : 2005 |
| Genre | : Business & Economics |
| ISBN | : 0814414435 |
"The Real-Time Contact Center" is a practical guide to building a service infrastructure that will simultaneously exceed customers' expectations and build revenues.
Successful Time Management For Dummies
| Author | : Dirk Zeller |
| Publisher | : John Wiley & Sons |
| Total Pages | : 375 |
| Release | : 2015-05-06 |
| Genre | : Business & Economics |
| ISBN | : 1118982673 |
Incorporate effective time management and transform your life If you always feel like there's not enough time in the day to get everything accomplished, Successful Time Management For Dummies is the resource that can help change your workday and your life. Filled with insights into how the most successful people manage distractions, fight procrastination, and optimize their workspace, this guide provides an in-depth look at the specific steps you can use to take back those precious hours and minutes to make more of your workday and your leisure time. Modern life is packed with commitments that take up time and energy. But by more effectively managing time and cutting out unnecessary and unproductive activities, you really can do more with less. In this complete guide to time management, you'll find out how to manage email effectively, cut down on meetings and optimize facetime, use technology wisely, maximize your effectiveness during travel, and much more. Find out how to accomplish more at work and in life, all in less time Organize your professional life and workspace for optimal productivity Learn to put an end to procrastination and successfully handle interruptions Get specific insights into time management in various functions, from administration professionals to executives If you're looking to take back your time and ramp up your productivity, Successful Time Management For Dummies is the resource to help get your there in a hurry.
Artist Management for the Music Business
| Author | : Paul Allen |
| Publisher | : CRC Press |
| Total Pages | : 400 |
| Release | : 2022-03-20 |
| Genre | : Music |
| ISBN | : 1000549585 |
Anyone managing an artist’s career needs to be well versed and have a savvy understanding of the moving parts of the music business. Learn how and why those moving parts "move," as well as how to manage and navigate a music-based career. Artist Management for the Music Business gives a comprehensive view of how to generate income through music and how to strategically plan for future growth. The book is full of valuable practical insights. It includes interviews and case studies with examples of real-world management issues and outcomes. Updates to this new edition include a new chapter for independent, self-managing artists, expanded and updated sections on networking, social media, and streaming, and a basic introduction to data analytics for the music business. This book gives access to resources about artist management and the music business at its companion website, www.artistmanagementonline.com.
Scoring Rubrics in the Classroom
| Author | : Judith Arter |
| Publisher | : Corwin Press |
| Total Pages | : 212 |
| Release | : 2001 |
| Genre | : Business & Economics |
| ISBN | : 9780761975755 |
A practical guide to more effective assessment for improved student learning Learn how to be more consistent in judging student performance, and help your students become more effective at assessing their own learning This book o
From Hang Time to Prime Time
| Author | : Pete Croatto |
| Publisher | : Simon and Schuster |
| Total Pages | : 384 |
| Release | : 2020-12-01 |
| Genre | : Sports & Recreation |
| ISBN | : 1982103973 |
Perfect for fans of Moneyball and The Book of Basketball, this vivid, thoroughly entertaining, and well-researched book explores the NBA’s surge in popularity in the 1970s and 1980s and its transformation into a global cultural institution. Far beyond simply being a sports league, the NBA has become an entertainment and pop culture juggernaut. From all kinds of team logo merchandise to officially branded video games and players crossing over into reality television, film, fashion lines, and more, there is an inseparable line between sports and entertainment. But only four decades ago, this would have been unthinkable. Featuring writing that leaps off the page with energy and wit, journalist and basketball fan Pete Croatto takes us behind the scenes to the meetings that lead to the monumental American Basketball Association–National Basketball Association merger in 1976, revolutionizing the NBA’s image. He pays homage to legendary talents including Julius “Dr. J” Erving, Magic Johnson, and Michael Jordan and reveals how two polar-opposite rookies, Larry Bird and Magic Johnson, led game attendance to skyrocket and racial lines to dissolve. Croatto also dives into CBS’s personality-driven coverage of key players, as well as other cable television efforts, which launched NBA players into unprecedented celebrity status. Essential reading whether you’re a casual or longtime fan, From Hang Time to Prime Time is an enthralling and entertaining celebration of basketball history.
Tales From the Word Guy
| Author | : Jonathan Berkowitz |
| Publisher | : FriesenPress |
| Total Pages | : 237 |
| Release | : 2022-07-18 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1039149383 |
Tales from the Word Guy is a collection of essays adapted from the author’s segments on CBC Radio One’s North by Northwest. Jonathan Berkowitz takes the reader on a delightful journey through the history, idiosyncrasies, and sheer pleasures of the English language. He covers how English evolved and expanded over the centuries. And he reminds us of long-forgotten aspects of how to use the language properly. You will chuckle at how it is used improperly, often with amusing results. With enthusiasm, humour, and plenty of infectious fun, Berkowitz offers up a deep appreciation for the beauty of our language. If you love our language, you’ll love this look at it.
Write a Business Plan in No Time
| Author | : Frank Fiore |
| Publisher | : Que Publishing |
| Total Pages | : 266 |
| Release | : 2005 |
| Genre | : Business & Economics |
| ISBN | : 0789733722 |
Small business owners are walked through the process of writing a business plan step-by-step using easy-to-follow to-do lists--from determining the type of plan needed to what the various pieces should be to common mistakes to avoid.
