Quick Service
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Author | : P. G. Wodehouse |
Publisher | : Viking Press |
Total Pages | : 190 |
Release | : 1954 |
Genre | : Fiction |
ISBN | : 9780140009941 |
A complicated chain of events is set into motion after Mrs. Chavender takes a bite of breakfast ham, declares it inedible, and sets out to complain to Duff and Trotter, one of London's most exclusive merchants
Author | : H. G. Parsa |
Publisher | : Psychology Press |
Total Pages | : 378 |
Release | : 2002 |
Genre | : Business & Economics |
ISBN | : 9780789017055 |
Quick Service Restaurants, Franchising, and Multi-Unit Chain Management provides a multifaceted view on the one-hundred-billion-dollar industry with worldwide appeal. Quick-service restaurants (QSRs) have been the dominant segment of the food service industry since their inception in the 1920s. This book focuses on the QSR industry, its historical roots in America, consumer acceptance, management practices, international expansion, and co-branding opportunities. A nationwide survey of mature customers highlights the characteristics, unpleasant service experiences, and service requirements that diminish their satisfaction in QSRs. There is a chapter on airline food and what companies are doing to improve food quality and customer satisfaction. There are also chapters focusing on food safety, sanitation, and consumption trends. A case study of Billy Ingram and White Castle restaurants shows how hamburgers became a staple menu item in American restaurants.
Author | : Francis A Kwansa |
Publisher | : Routledge |
Total Pages | : 371 |
Release | : 2014-06-11 |
Genre | : Business & Economics |
ISBN | : 1317956222 |
Learn about new strategies to improve service, quality, and profitability for quick service restaurants!Quick Service Restaurants, Franchising, and Multi-Unit Chain Management examines a variety of issues pertaining to quick service restaurants. Quick-service restaurants (QSR) are the dominant sector of the foodservice industry and a one-hundred-billion-dollar industry. Since their inception in the 1920s, quick-service restaurants have become one of the cultural icons of America. This informative book contains vital information on: growth, change and strategy in the international foodservice industry food safety as an international problem and the formation of outreach committees to combat the challenges faced globally food consumption patterns and the driving forces that influence consumer food preferences the differences between mature and younger customers’ expectations and experiences in QSRs, casual, and fine dining restaurants consumer attitudes toward airline food adding quick-service meals to airplane menus factors influencing parental patronage of QSRs a case study on how Billy Ingram, founder of White Castle restaurants, made the hamburger a staple on American menus
Author | : Robin Leidner |
Publisher | : Univ of California Press |
Total Pages | : 288 |
Release | : 1993-08-04 |
Genre | : Business & Economics |
ISBN | : 0520085000 |
Attending Hamburger University, Robin Leidner observes how McDonald's trains the managers of its fast-food restaurants to standardize every aspect of service and product. Learning how to sell life insurance at a large midwestern firm, she is coached on exactly what to say, how to stand, when to make eye contact, and how to build up Positive Mental Attitude by chanting "I feel happy! I feel terrific!" Leidner's fascinating report from the frontlines of two major American corporations uncovers the methods and consequences of regulating workers' language, looks, attitudes, ideas, and demeanor. Her study reveals the complex and often unexpected results that come with the routinization of service work. Some McDonald's workers resent the constraints of prescribed uniforms and rigid scripts, while others appreciate how routines simplify their jobs and give them psychological protection against unpleasant customers. Combined Insurance goes further than McDonald's in attempting to standardize the workers' very selves, instilling in them adroit maneuvers to overcome customer resistance. The routinization of service work has both poignant and preposterous consequences. It tends to undermine shared understandings about individuality and social obligations, sharpening the tension between the belief in personal autonomy and the domination of a powerful corporate culture. Richly anecdotal and accessibly written, Leidner's book charts new territory in the sociology of work. With service sector work becoming increasingly important in American business, her timely study is particularly welcome.
Author | : Robert Winfield |
Publisher | : Independently Published |
Total Pages | : 188 |
Release | : 2020-01-03 |
Genre | : |
ISBN | : 9781655382130 |
The golden arches. The red-haired girl with pigtails. The colonel with a beard and signature bowtie. All of these sentences instantly bring to mind the brands they are associated with, and also probably the instant taste and smell of the food they sell. These images are known on a global scale. How did they do it? Through the power of franchising! Have you ever wanted to start your own fast food/quick service restaurant? Maybe you have an idea for the "next big thing" when it comes to this ever-growing sector of the industry. The average American spends about $1,200 a year on fast food. That's easily $100 or more a month going towards this cultural phenomenon. It really IS a phenomenon when you look at it in terms of how fast the concept of franchised fast food has grown in less than a century. Close your eyes and take yourself back to your childhood. Of course, you can remember the people and places, but it is the smell of food that makes the jigsaw stick together. Your mother, your father, the heartbeat of the kitchen, and the taste of love made real! I have vast experience in starting, running, and ending a profitable restaurant business. I feel it is my duty to show you how to start your business from scratch, run it as best as you can, and then how to gracefully bow out if that time comes. Most importantly, I want to equip you with my advice not just of what to do, but also of what not to do when you decide to start your own fast food restaurant. In this book, you will learn all about the fast food industry - starting your own quick-service restaurant and what franchises are made of. We will cover topics such as: The history and basic industry of fast food How fast food and franchises got their start What it takes to be an entrepreneur Exactly what it takes to start your business from scratch How to deal with financiers How to cover all the bases with insurances, licensing, and equipment How and when to expand your business What the future trends of this industry are Exactly what franchising means, what costs are included in a franchise and the pros and cons of buying into a franchise vs. starting out on your own Financing and the corporate culture once you take on a franchise business Lastly, we'll cover some non-food franchises in case you end wanting to venture down a little different path. Even though this book is choc-full of information, I would greatly encourage you to read literally anything you can about starting the business of your dreams, including, but not limited to, this book. As a BONUS, when you purchase the paperback book here on Amazon, you can download the Kindle version for FREE
Author | : Regina S. Baraban |
Publisher | : John Wiley & Sons |
Total Pages | : 336 |
Release | : 2010-02-02 |
Genre | : Architecture |
ISBN | : 0470250755 |
An integrated approach to restaurant design, incorporating front- and back-of-the-house operations Restaurant design plays a critical role in attracting and retaining customers. At the same time, design must facilitate food preparation and service. Successful Restaurant Design shows how to incorporate your understanding of the restaurant's front- and back-of-the-house operations into a design that meets the needs of the restaurant's owners, staff, and clientele. Moreover, it shows how an understanding of the restaurant's concept, market, and menu enables you to create a design that not only facilitates a seamless operation but also enhances the dining experience. This Third Edition has been thoroughly revised and updated with coverage of all the latest technological advances in restaurant operations. Specifically, the Third Edition offers: All new case solutions of restaurant design were completed within five years prior to this edition's publication. The examples illustrate a variety of architectural, decorative, and operational solutions for many restaurant types and styles of service. All in-depth interviews with restaurant design experts are new to this edition. To gain insights into how various members of the design team think, the authors interviewed a mix of designers, architects, restaurateurs, and kitchen designers. New information on sustainable restaurant design throughout the book for both front and back of the house. New insights throughout the book about how new technologies and new generations of diners are impacting both front- and back-of-the-house design. The book closes with the authors' forecast of how restaurants will change and evolve over the next decade, with tips on how designers and architects can best accommodate those changes in their designs.
Author | : Seth Kubersky |
Publisher | : The Unofficial Guides |
Total Pages | : 413 |
Release | : 2021-01-12 |
Genre | : Travel |
ISBN | : 1628091193 |
Honest and Outspoken Advice from the Unofficial Experts The Unofficial Guide to Universal Orlando 2021 by Seth Kubersky is packed with detailed, specific information on every ride, show, and restaurant in the resort. The guide includes info on where to find the cheapest Universal Orlando admission tickets, how to save big on Universal on-site hotel rooms and skip the regular lines in the parks, when to visit Universal Orlando for the lightest crowds, and everything else you need to know for a stress-free Universal Orlando experience. Comprehensive reviews: In-depth critical assessments of every attraction, including the new Bourne Stuntacular Touring plans: Patented, field-tested touring plans that literally save you hours in line Hotel recommendations: An up-close look at each Universal resort hotel and how to get the most out of on-site benefits such as Early Park Admission Dining guide: Ratings and reviews of more than 80 restaurants, including all full-service eateries at the parks and at CityWalk COVID-19 updates: Details on how social distancing measures have impacted the Universal Orlando Resort Invaluable advice: Best times of year to visit and how to get around the lines, with details on Universal’s exciting seasonal events such as Halloween Horror Nights and Mardi Gras The Wizarding World of Harry Potter: Complete coverage of Hogsmeade and Diagon Alley, with updated tips for experiencing Hagrid’s Magical Creatures Motorbike Adventure Sneak peeks: Learn about the new Jurassic World VelociCoaster More than 6 million Unofficial Guides have sold!
Author | : Bryan Westra |
Publisher | : Createspace Independent Publishing Platform |
Total Pages | : 306 |
Release | : 2014-10-27 |
Genre | : Business & Economics |
ISBN | : 9781503021150 |
Many managers are making a lot of money in fast food. Sooner or later you may find yourself promoted into management, if you aren't already. Regardless, I need to tell you that there are things about managing a fast food restaurant (quick service restaurant) you don't know; however, should know! That's where this book comes in handy. Immediately pick up a copy of this book and read it cover to cover. What you'll discover will astonish you. Imagine learning how to manage people better, immediately gain deep rapport and favor with the people who count, and make more money, at once. I don't know if you want in instruction manual that will hold your hand and give you the vital secrets necessary to prompt you to be one of the 'best' managers, or not. I don't know if you want to discover how to make the type of money only a few managers really know how to make. Does it matter? What really matters is you can make your life a lot easier, your income a lot more plentiful, and your job immensely more fun than it could be doing anything else. Being a fast food manager in the quick service industry may be something you fall in love with after you read this book. You see this is a special book that under promises and over delivers. You'll love how now you finally have the instruction manual to from the bottom of the food chain to the top and almost over night. If you're in fast food (or any management position) grab a copy of this book today and take these secrets to the bank.
Author | : Conrad Lashley |
Publisher | : Routledge |
Total Pages | : 293 |
Release | : 2007-06-07 |
Genre | : Business & Economics |
ISBN | : 1136402284 |
'Franchising in the Hospitality Industry' provides an overview of the issues, debates and challenges associated with business franchising. In two parts, this text firstly looks at the issues from both an academic and practitioner perspective. The second part looks more closely at service sector groups in the hospitality industry, such as hotels, leisure and catering using national and international examples and illustrations. These demonstrate how the theories and debates discussed in the first part, are tackled in real life situations. Examples used are from well known companies such as McDonalds, Baskin Robbins, Burger King, Choice Hotels, Holiday Inn, Domino Pizza, Pierre Victoire amongst others.
Author | : Tong-Jen Fu |
Publisher | : Springer |
Total Pages | : 260 |
Release | : 2017-11-16 |
Genre | : Technology & Engineering |
ISBN | : 3319665863 |
This volume identifies gaps in the assessment, management, and communication of food allergen risks. Chapters showcase best practices in managing allergen risks at various stages of the food chain, including during food manufacture/processing; during food preparation in food service, retail food establishments, and in the home; and at the point of consumption. The authors highlight key legislative initiatives that are in various stages of development and implementation at the federal, state and community levels. Finally, the volume includes recommendations for ways to build and strengthen education and outreach efforts at the food industry, government, institutional, and community levels. Chapters come from an array of experts, including researchers and key stakeholders from government, the food industry, retail/food service groups, and consumer groups. The information presented will facilitate the development of educational materials and allergen management training programs for food production and service staff, extension specialists, and government inspectors. Consumers and other food safety professionals will also benefit from information on food allergen control measures that have been put in place across the food chain.