Quality Management And Quality Control
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Author | : Douglas C. Montgomery |
Publisher | : Wiley |
Total Pages | : 0 |
Release | : 2010-04-12 |
Genre | : Technology & Engineering |
ISBN | : 9780471697916 |
This book presents an organized approach to quality management, control, and improvement. Because quality problems usually are the outcome of uncontrolled or excessive variability, statistical tools and other analytical methods play an important role in solving these problems. However, these techniques need to be implemented within a management structure that will ensure success. This text focuses on both the management structure and the statistical and analytical tools. It organizes and presents this material according to many years of teaching, research, and professional practice across a wide range of business and industrial settings.
Author | : Paulo Pereira (mikrobiolog.) |
Publisher | : |
Total Pages | : 146 |
Release | : 2019-04-10 |
Genre | : Management. Industrial management |
ISBN | : 1789238773 |
Quality management (QM) practices are the basis for the successful implementation and maintenance of any QM system. Quality control (QC) is identified as a QM component. Therefore, QM effectiveness is dependent on the QC strategy. QC practice is more or less complex depending on the type of production. The book is focused on new trends and developments in QM and QC in several types of industries from a worldwide perspective. Its content has been organized into two sections and seven chapters written by well-recognized researchers worldwide. Several approaches are debated based on sample traceability, analytical method validation, required parameters, class of exponential regression-type estimators of the population means, determination of impurities, viewpoints, and case studies.
Author | : Sigeru Mizuno |
Publisher | : CRC Press |
Total Pages | : 231 |
Release | : 2020-08-18 |
Genre | : Business & Economics |
ISBN | : 1000162087 |
With continuous improvement (kaizen) and Total Quality Control (TQC) becoming increasingly important to world class companies, there's an urgent need to build quality into every management decision. The tools presented in this book allow you to do just that. They represent the most important advance in quality deployment and project management in recent years. Unlike the seven traditional QC tools, which measure quality problems that already exist and are used by quality circles, these seven new QC tools make it possible for managers to plan wide-ranging and detailed TQC objectives throughout the entire organization. These tools, some borrowed from other disciplines and others developed specifically for quality management, include the relations diagram, the KJ method (affinity diagram), the systematic diagram, the matrix diagram, matrix data analysis, the process decision program chart (PDPC), and the arrow diagram. Together they will help you to: Expand the scope of quality efforts company-wide. Set up and manage the systems necessary to resolve major quality problems. Anticipate potential quality problems and actually eliminate defects before they happen. Never before available in English, Management for Quality Improvement is absolutely essential reading if you are in any area of project management, quality assurance, MIS, or TQC.
Author | : Michael J. Fox |
Publisher | : Springer |
Total Pages | : 383 |
Release | : 2013-11-27 |
Genre | : Business & Economics |
ISBN | : 1489971408 |
Author | : Alka Jarvis |
Publisher | : Quality Press |
Total Pages | : 245 |
Release | : 2016-07-08 |
Genre | : Business & Economics |
ISBN | : 0873899350 |
We are in what many call The Age of the Customer. Customers are empowered more than ever before and demand a high level of customer attention and service. Their increasing expectations and demands worldwide have forced organizations to transform themselves and prepare for the customer experience (CX) battlefield. This landmark book addresses: What customer experience really means Why it matters Whether it has any substantial business impact What your organization can do to deliver and sustain your CX efforts, and How we got to this particular point in CX history This book is the result of exhaustive research conducted to incorporate various components that affect customer experience. Based on the research results, the authors make a case for seeing CX and associated transformations as the next natural evolution of the quality management system (QMS) already in place in most companies. Using an existing QMS as the foundation for CX not only creates a more sustainable platform, but it allows for a faster and more cost effective way to enable an organization to attain world-class CX.
Author | : World Health Organization |
Publisher | : |
Total Pages | : 0 |
Release | : 2011 |
Genre | : Laboratories |
ISBN | : 9789241548274 |
Achieving, maintaining and improving accuracy, timeliness and reliability are major challenges for health laboratories. Countries worldwide committed themselves to build national capacities for the detection of, and response to, public health events of international concern when they decided to engage in the International Health Regulations implementation process. Only sound management of quality in health laboratories will enable countries to produce test results that the international community will trust in cases of international emergency. This handbook was developed through collaboration between the WHO Lyon Office for National Epidemic Preparedness and Response, the United States of America Centers for Disease Control and Prevention (CDC) Division of Laboratory Systems, and the Clinical and Laboratory Standards Institute (CLSI). It is based on training sessions and modules provided by the CDC and WHO in more than 25 countries, and on guidelines for implementation of ISO 15189 in diagnostic laboratories, developed by CLSI. This handbook is intended to provide a comprehensive reference on Laboratory Quality Management System for all stakeholders in health laboratory processes, from management, to administration, to bench-work laboratorians. This handbook covers topics that are essential for quality management of a public health or clinical laboratory. They are based on both ISO 15189 and CLSI GP26-A3 documents. Each topic is discussed in a separate chapter. The chapters follow the framework developed by CLSI and are organized as the "12 Quality System Essentials".
Author | : Emilio L. Cano |
Publisher | : Springer |
Total Pages | : 373 |
Release | : 2015-11-20 |
Genre | : Business & Economics |
ISBN | : 3319240463 |
Presenting a practitioner's guide to capabilities and best practices of quality control systems using the R programming language, this volume emphasizes accessibility and ease-of-use through detailed explanations of R code as well as standard statistical methodologies. In the interest of reaching the widest possible audience of quality-control professionals and statisticians, examples throughout are structured to simplify complex equations and data structures, and to demonstrate their applications to quality control processes, such as ISO standards. The volume balances its treatment of key aspects of quality control, statistics, and programming in R, making the text accessible to beginners and expert quality control professionals alike. Several appendices serve as useful references for ISO standards and common tasks performed while applying quality control with R.
Author | : Peter D. Mauch |
Publisher | : CRC Press |
Total Pages | : 174 |
Release | : 2009-12-17 |
Genre | : Business & Economics |
ISBN | : 1439813817 |
In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Ultimately, the practice of quality strayed from being a business practice to become much more of an engineering discipline producing plen
Author | : Jeffrey Papp |
Publisher | : Mosby |
Total Pages | : 0 |
Release | : 2006 |
Genre | : Diagnostic Imaging |
ISBN | : 9780323035675 |
Accompanying CD-ROM contains ... "more than 300 practice exam questions for the ARRT Advanced Certification Examination in Quality Management, 26 lab experiments, 160 critical thinking questions, and more."--Page 4 of cover.
Author | : マサオ・ネモト |
Publisher | : Prentice Hall |
Total Pages | : 268 |
Release | : 1987 |
Genre | : Business & Economics |
ISBN | : |
Now, Toyota's top quality control expert shows managers in any business how to improve quality and cut costs using his management techniques. Used successfully by companies worldwide--these techniques have already been proven to increase productivity and dramatically improve quality in administrative, marketing, service and technology-related functions, as well as on the manufacturing floor.