Quality Connections
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Author | : Jane E. Dutton |
Publisher | : John Wiley & Sons |
Total Pages | : 224 |
Release | : 2003-10-27 |
Genre | : Language Arts & Disciplines |
ISBN | : 0787971995 |
Corrosive work relationships are like black holes that swallow up energy that people need to do their jobs. In contrast, high-quality relationships generate and sustain energy, equipping people to do work and do it well. Grounded in solid research, this book uses energy as ameasurement to describe the power of positive and negative connections in people's experience at work. Author Jane Dutton provides three pathways for turning negative connections into positive ones that create and sustain employee resilience and flexibility, facilitate the speed and quality of learning, and build individual commitment and cooperation. Through compelling and illustrative stories, Energize Your Workplace offers managers, executives, and human resource professionals the resources they need to build high-quality connections in the workplace.
Author | : Kim Cameron |
Publisher | : Berrett-Koehler Publishers |
Total Pages | : 480 |
Release | : 2003-08-09 |
Genre | : Business & Economics |
ISBN | : 1576759660 |
Scholarship establishes a new field of study in the organizational sciences. Just as positive psychology focuses on exploring optimal individual psychological states rather than pathological ones, Positive Organizational Scholarship focuses attention on optimal organizational states --- the dynamics in organizations that lead to the development of human strength, foster resiliency in employees, make healing, restoration, and reconciliation possible, and cultivate extraordinary individual and organizational performance. While the concept of positive organizational scholarship encompasses the examination of typical and even dysfunctional patterns of behavior, it emphasizes positive deviance from expected patterns. Positive Organizational Scholarship examines the enablers, motivations, and effects associated with remarkably positive phenomena --- how they are facilitated, why they work, how they can be identified, and how researchers and managers can capitalize on them. The contributors do not adopt one particular theory or framework but draw from the full spectrum of organizational theories to understand, explain, and predict the occurrence, causes, and consequences of positivity. Positive Organizational Scholarship rigorously seeks to understand what represents the best of the human condition based on scholarly research and theory. This book invites organizational scholars to build upon and extend the positive organizational phenomena being examined. It provides the definitional, theoretical, and empirical foundations for what will become a cumulative body of enduring work.
Author | : Richard S. Gallagher |
Publisher | : AMACOM/American Management Association |
Total Pages | : 262 |
Release | : 2006 |
Genre | : Business & Economics |
ISBN | : 9780814473085 |
"To provide the ultimate in customer service, every member of the service team needs to turn customer interactions into "peak experiences." Filled with effective techniques that borrow from principles of psychology, Great Customer Connections presents a unique step-by-step program that lets you: connect with customer's individual personalities; use the "secret phrases" that make customers feel great; tell them anything without upsetting them; stop having to say "no" - permanently; and defuse any crisis and take command of each interaction - even with your most difficult and unclear customers."--BOOK JACKET.
Author | : Kim S. Cameron |
Publisher | : Oxford University Press |
Total Pages | : 1105 |
Release | : 2013-05-02 |
Genre | : Business & Economics |
ISBN | : 0199989958 |
An ideal resource for organizational scholars, students, practitioners, and human resource managers, this handbook covers the full spectrum of organizational theories and outcomes that define, explain, and predict the occurrence, causes, and consequences of positivity.
Author | : Jane E. Dutton |
Publisher | : Berrett-Koehler Publishers |
Total Pages | : 257 |
Release | : 2014-06-02 |
Genre | : Business & Economics |
ISBN | : 1626560307 |
Positive leaders are able to dramatically expand their people's—and their own—capacity for excellence. And they accomplish this without enormous expenditures or huge heroic gestures. Here leading scholars—including Adam Grant, author of the bestselling Give and Take; positive organizational scholarship movement cofounders Kim Cameron and Robert Quinn; and thirteen more—describe how this is being done at companies such as Wells Fargo, Ford, Kelly Services, Burt's Bees, Connecticut's Griffin Hospital, the Michigan-based Zingerman's Community of Businesses, and many others. They show that, like the butterfly in Brazil whose flapping wings create a typhoon in Texas, you can create profound positive change in your organization through simple actions and attitude shifts.
Author | : Jane E. Dutton |
Publisher | : John Wiley & Sons |
Total Pages | : 230 |
Release | : 2003-08-08 |
Genre | : Language Arts & Disciplines |
ISBN | : 0787956228 |
Corrosive work relationships are like black holes that swallow upenergy that people need to do their jobs. In contrast, high-qualityrelationships generate and sustain energy, equipping people to dowork and do it well. Grounded in solid research, this book uses energy as ameasurement to describe the power of positive and negativeconnections in people's experience at work. Author Jane Duttonprovides three pathways for turning negative connections intopositive ones that create and sustain employee resilience andflexibility, facilitate the speed and quality of learning, andbuild individual commitment and cooperation. Through compelling and illustrative stories, Energize YourWorkplace offers managers, executives, and human resourceprofessionals the resources they need to build high-qualityconnections in the workplace.
Author | : Sarah Lewis |
Publisher | : John Wiley & Sons |
Total Pages | : 245 |
Release | : 2011-03-16 |
Genre | : Business & Economics |
ISBN | : 111999621X |
Positive Psychology at Work brings the fields of positive psychology and appreciative inquiry together for the first time to provide leaders and change agents with a powerful new approach to achieving organizational excellence. Draws together positive psychology and appreciative inquiry in the context of leadership organizational challenges for the first time Presents academically rigorous and referenced material in a jargon-free, accessible manner Arranged with chapters focused on specific organizational challenges to allow readers to quickly find ideas relevant to their unique situation Features short contributions from experienced practitioners of positive psychology and Appreciative Inquiry, and includes case studies from the UK, Europe, Australia and the USA
Author | : Dr. Mukesh Jain |
Publisher | : Notion Press |
Total Pages | : 385 |
Release | : 2023-07-19 |
Genre | : Self-Help |
ISBN | : |
Seed is an extremely important metaphor! We are all seeds! We all carry inside us a lot of seeds! Seed is a symbol of potential, life, and growth. A beautiful blossom already exists within a flower seed, even before it is planted. With the right mixture of soil, sunlight, and rain, the flower’s colour, scent, and form naturally emerge in their fullest expression. It is also true that flowers and trees grow toward the light. They seek it out, stretching out of the shadows in order to reach it—sideways if necessary. They seem to figure out on their own where the sun falls. Once they do, they show an unflappable determination to get there. Similarly, as human beings, we have a natural inclination to grow toward what we desire, striving for the things that give us meaning and joy—the sunlight of life, such as friendships, romantic relationships, fulfilling jobs, and a comfortable home. The book is a compilation of exercises or tools, validated by positive psychology researchers across the world to enhance our wellbeing. Like the law of gravitation and other universal principles, they have been discovered and sharpened by many researchers and experts.
Author | : Cornelia Lucey |
Publisher | : Taylor & Francis |
Total Pages | : 201 |
Release | : 2022-06-14 |
Genre | : Business & Economics |
ISBN | : 1000590526 |
This book aims to help leaders become the best versions of themselves, achieve extraordinary results, and help their team accomplish the same. Packed with research and practical advice from real-life positive leaders, it offers an extensive look into both what high-performance leadership is and how it can be achieved. Positive Leadership in Practice is a resource that all leaders can tap into to be more effective. The book introduces an ALIGHT model that guides leaders through six fundamental resources that can alight their own and their team’s motivation and transform their performance to an extraordinary level. Further breaking down the six resources into 18 core components, the book expands on what constitutes the six resources to make them tangible and accessible. The book also offers leaders the opportunity to self-assess their own levels of resources and levels of positive leadership through a questionnaire, as well as opportunities to reflect on how to further develop these levels of resources and positive leadership. Finally, the book signposts practical strategies to tap into on the back of their reflections to take action to become their best possible positive leader. This book is for existing and aspiring managers, leaders, and those with people-related roles such as in human resources, coaching, leadership development, and organisational consultants, as well as anyone in more informal leadership positions. After all, we are all leaders.
Author | : Scott Barry Kaufman |
Publisher | : TarcherPerigee |
Total Pages | : 434 |
Release | : 2020 |
Genre | : Psychology |
ISBN | : 0143131206 |
A bold reimagining of Maslow's famous hierarchy of needs--and new insights for living your most authentic, fulfilled, and connected life. When positive psychologist Scott Barry Kaufman first discovered Maslow's unfinished theory of transcendence, sprinkled throughout a cache of unpublished journals, he felt a deep resonance with his own work and life. In this groundbreaking book, Kaufman picks up where Maslow left off, unraveling the mysteries of his unfinished theory, and integrating these ideas with the latest research on attachment, connection, exploration, love, purpose and other building blocks of a life well lived. Maslow's model provides a roadmap for finding purpose and fulfillment--not by striving for money, success, or "happiness," but by becoming the best version of ourselves, or what Maslow called self-actualization. Transcend reveals a level of human potential that's even higher, which Maslow termed "transcendence." Beyond individual fulfillment, this way of being--which taps into the whole person-- connects us not only to our best self, but also to one another. With never-before-published insights and new research findings, along with thought-provoking examples and personality tests, this empowering book is a manual for self-analysis and nurturing a deeper connection with our highest potential-- and beyond.