Purpose Delivered
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Author | : Alan Barlow |
Publisher | : Routledge |
Total Pages | : 128 |
Release | : 2021-05-30 |
Genre | : Business & Economics |
ISBN | : 1000388832 |
Going beyond the why and what of purpose-led business, this book sets out an innovative business model of how to lead and operate a company to deliver its purpose. Western capitalism is in crisis due to the growing disconnect between business and society, and there are growing calls for a shift from the primacy of shareholder value to the primacy of purpose. But there is a paucity of codified best practice for how CEOs should go about making this shift. Enter Alan Barlow: a CEO practitioner who demonstrates with analytical rigor and evidence-based argument a business model for how CEOs can actually deliver a purpose-defined company that yields both bigger benefits for society and bigger profits for the business. Current and aspiring business leaders and executives will benefit from not only this new business model but also a fully documented route map for monitoring and reviewing successful impact, and highly focused non-financial and financial metrics for benchmarking. Completing the loop for ‘company purpose’ means that business can become a force for good for society.
Author | : Alex Edmans |
Publisher | : Cambridge University Press |
Total Pages | : 541 |
Release | : 2021-11-11 |
Genre | : Business & Economics |
ISBN | : 1009062719 |
Should companies be run for profit or purpose? This book shows how they can deliver both-based on rigorous evidence and an actionable framework. This edition, updated to include the pandemic and latest research, explains how managers, investors and citizens can put purpose into practice-and overcome the difficult trade-offs that hold them back.
Author | : Tony Hsieh |
Publisher | : Grand Central Publishing |
Total Pages | : 170 |
Release | : 2010-06-07 |
Genre | : Business & Economics |
ISBN | : 044657631X |
Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos. As the CEO of one of Fortune Magazine's "Best Companies to Work For," Tony Hsieh knows that keeping people happy is the key to professional growth and harmony. It might sound crazy, but Hsieh believes that we can prioritize company culture, make money, and change the world. In Delivering Happiness, he shares the tools of the trade he's learned in business and life, from starting a worm farm to running a pizza business, to working at Zappos–a company so impressive that Amazon acquired it for over $1.2 billion. Fast-paced and down-to-earth, Delivering Happiness shows how a different kind of corporate culture is a powerful model for achieving success, and concentrating on the happiness of those around you can dramatically increase your own.
Author | : Ranjay Gulati |
Publisher | : HarperCollins |
Total Pages | : 326 |
Release | : 2022-02-08 |
Genre | : Business & Economics |
ISBN | : 0063088932 |
Thinkers50 Top 10 Best New Management Books for 2022 A distinguished Harvard Business School professor offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent years than the notion of corporate purpose, and for good reason. Too many companies deploy purpose, or a reason for being, as a promotional vehicle to make themselves feel virtuous and to look good to the outside world. Some have only foggy ideas about what purpose is and conflate it with strategy and other concepts like “mission,” “vision,” and “values.” Even well-intentioned leaders don’t understand purpose’s full potential and engage half-heartedly and superficially with it. Outsiders spot this and become cynical about companies and the broader capitalist endeavor. Having conducted extensive field research, Ranjay Gulati reveals the fatal mistakes leaders unwittingly make when attempting to implement a reason for being. Moreover, he shows how companies can embed purpose much more deeply than they currently do, delivering impressive performance benefits that reward customers, suppliers, employees, shareholders, and communities alike. To get purpose right, leaders must fundamentally change not only how they execute it but also how they conceive of and relate to it. They must practice what Gulati calls deep purpose, furthering each organization’s reason for being more intensely, thoughtfully, and comprehensively than ever before. In this authoritative, accessible, and inspiring guide, Gulati takes readers inside some of the world’s most purposeful companies to understand the secrets to their successes. He explores how leaders can pursue purpose more deeply by navigating the inevitable tradeoffs more deliberately and effectively to balance between short- and long-term value; building purpose more systematically into every key organizational function to mobilize stakeholders and enhance performance; updating organizations to foster more autonomy and collaboration, which in turn allow individual employees to work more purposefully; using powerful storytelling to communicate a reason for being, arousing emotions and building a community of inspired and committed stakeholders; and building cultures that don’t merely support purpose, but also allow employees to link the corporate purpose to their own personal reasons for being. As Gulati argues, a deeper engagement with purpose holds the key not merely to the well-being of individual companies but also to humanity’s future. With capitalism under siege and relatively low levels of trust in business, purpose can serve as a radically new operating system for the enterprise, enhancing performance while also delivering meaningful benefits to society. It’s the kind of inspired thinking that businesses—and the rest of us—urgently need.
Author | : John Coleman |
Publisher | : Harvard Business Press |
Total Pages | : 312 |
Release | : 2012 |
Genre | : Business & Economics |
ISBN | : 1422162664 |
Provides an overview of the big issues in the business world today, with firsthand accounts from young leaders tasked with tackling these issues head on.
Author | : Teneshia Jackson Warner |
Publisher | : Paramount Market Publishing |
Total Pages | : 0 |
Release | : 2013 |
Genre | : Advertising campaigns |
ISBN | : 9780985179502 |
Author | : Shaun Smith |
Publisher | : Kogan Page Publishers |
Total Pages | : 288 |
Release | : 2015-11-03 |
Genre | : Business & Economics |
ISBN | : 0749471921 |
Brands growing rapidly have a clear sense of purpose and the value they bring to their customers and employees. On Purpose is a practical guide to executing business purpose successfully by delivering a branded customer experience people love. It presents a framework for success based on being clear about your brand purpose and promise so you can achieve exceptional results through exceptional experiences. It provides the tools for brands to stand out by defining, designing and delivering distinctive, valuable customer experiences across multiple channels. Because purpose is what you do, not what you claim, On Purpose helps you act on your business purpose by showing you how to make your brand stand out. Each chapter illustrates how to succeed in a specific channel by presenting interviews with purpose-driven leaders such as Vernon Hill (Metro Bank), John Forrest (Premier Inn) and Gav Thompson (giffgaff) and case studies of companies including: - Altro - Barclays Bank - Best Western - citizenM - IKEA - LEGO - Liberty Global Business Services - London 2012 Olympics - Lush - Nissan - O2 - Timpson - Zappos
Author | : Pollyanna Pixton |
Publisher | : Addison-Wesley Professional |
Total Pages | : 0 |
Release | : 2009 |
Genre | : Leadership |
ISBN | : 9780321572882 |
Managing projects and solving difficult situations within organizations can be devilishly difficult. Complexity and uncertainty can provoke inappropriate, even counterproductive, judgments and actions. In such circumstances, you need special tools and processes to help you sort out your strategy and make better choices. Co-authors Pollyanna Pixton, Niel Nickolaisen, Todd Little and Kent McDonald provide effective mechanisms for managing projects and solving problems. They approach business decision making with careful deliberation, analytical precision and sound reasoning. Their book provides the support systems you need to weigh your options and address your business dilemmas. getAbstract finds that leaders at all levels will benefit from knowing this book's hands-on tools.
Author | : Michael Barber |
Publisher | : Corwin Press |
Total Pages | : 305 |
Release | : 2011 |
Genre | : Education |
ISBN | : 1412989507 |
"A Joint Publication With Ontario Principals' Council."
Author | : Fred Reichheld |
Publisher | : Harvard Business Press |
Total Pages | : 159 |
Release | : 2021-12-07 |
Genre | : Business & Economics |
ISBN | : 1647821797 |
Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.