Public Service Exemplars
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| Author | : J. Michael Martinez |
| Publisher | : Taylor & Francis |
| Total Pages | : 357 |
| Release | : 2024-08-02 |
| Genre | : Political Science |
| ISBN | : 1040108474 |
Understanding and encouraging the development of good leaders are so important that schools of business administration, public administration, public policy, and organizational development teach courses in leadership. Within the public administration literature, scholars have discussed the value of studying outstanding individuals who have been uniquely effective in fulfilling their formal duties, as well as ethical in leading their organizations. Public Service Exemplars is the first book to highlight the decision-making styles of American public servants who serve as models of excellence in public service. While the roles they held, eras in which they served, formal training for the job, personalities, and relative levels of fame differ widely, the figures profiled in this book are united in their strong belief in the efficacy of government service and a willingness to employ innovative methods for accomplishing objectives. Examining three theories of decision-making by effective leaders (autocratic leadership, democratic leadership, and delegative leadership), this book explores the way that unelected leaders working within public agencies—and, in a couple of cases, the US military—reached decisions that are widely considered to be highly effective. Profiling leaders as diverse as Robert Moses, Frances Perkins, James Webb, Colin Powell, and Anthony Fauci, to name a few, Public Service Exemplars questions whether great leadership truly is, as it is often assumed, an elusive, almost indefinable quality. Can it be taught? Are effective leaders born, made, or a combination thereof? This book will be of keen interest to both current and future public service leaders, including students enrolled in public administration and nonprofit management courses.
| Author | : Richard M. Walker |
| Publisher | : Cambridge University Press |
| Total Pages | : 0 |
| Release | : 2012-11-29 |
| Genre | : Business & Economics |
| ISBN | : 9781107411678 |
Public services touch the majority of people in advanced and developing economies on a daily basis: children require schooling, the elderly need personal care and assistance, rubbish needs collecting, water must be safe to drink and the streets need policing. In short, there is practically no area of our lives that isn't touched in some way by public services. As such, knowledge about strategies to improve their performance is central to the good of society. In this book, a group of leading scholars examine some of the most pressing issues in public administration, political science and public policy by undertaking a systematic review of the research literature on public management and the performance of public agencies. It is an important resource for public management researchers, policy-makers and practitioners who wish to understand the current state of the field and the challenges that lie ahead.
| Author | : Stephen Osborne |
| Publisher | : Routledge |
| Total Pages | : 203 |
| Release | : 2020-10-29 |
| Genre | : Business & Economics |
| ISBN | : 1000192148 |
This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research. Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book presents an alternative to this, as a framework for the future delivery and reform of public services globally. It draws upon the extant literature in the field of service management to argue for a Public Service Logic (PSL) for the delivery of public services. This situates public service delivery within the vibrant and influential field of service-dominant research and theory. It argues that effective public service management requires both that these services are understood as services not as products and that, consequently, public service management requires a focus on value creation as its over-arching rationale. The book presents a major new framework of value creation for public service delivery as a basis for public service reform, explores the role of service managers and staff and of citizens and service users in this value creation process, and evaluates the implications of this new framework for both the strategic and operational management of public service delivery, their performance management and the development and innovation of new forms of public services. It will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers.
| Author | : Steven G. Koven |
| Publisher | : CRC Press |
| Total Pages | : 240 |
| Release | : 2015-02-02 |
| Genre | : Political Science |
| ISBN | : 1482232294 |
In a down-to-earth review of the often-contentious subject of ethics, Public Sector Ethics: Theory and Applications presents personal accounts of individuals who faced moral dilemmas and how they resolved them. It moves the study of ethics away from a box checking exercise of what to do/not to do to a discussion that creates understanding of existe
| Author | : Lauren Porosoff |
| Publisher | : ASCD |
| Total Pages | : 210 |
| Release | : 2021-03-25 |
| Genre | : Education |
| ISBN | : 1416630422 |
One of the best ways to learn how to be a better teacher is by watching, listening to, and experimenting with the practices of great teachers, including those in your own school. The PD Curator is about how professional learning experiences can become more inclusive, participatory, cohesive, and effective—and about the role teachers and leaders can play in creating those experiences. That role isn't so much administrative as it is curatorial. Just as art curators can legitimize artists by including their work in a gallery or exhibit, PD curators have the power to legitimize the work of an array of teachers. They help create immersive intellectual, emotional, and social experiences—all while caring for the professionals and the profession. In this book, Lauren Porosoff explains how PD curators * Structure teachers' schedules to make time for in-house professional learning. * Select content and create a process for how people interact with it. * Fit the often disparate pieces together into a meaningful whole. * Discover whether the event has been successful. The practical tools and protocols in each chapter will help you plan professional learning that taps into the expertise and interests of a diverse staff. Canned sessions that don't connect with teachers' actual needs will be a thing of the past. Instead, you’ll discover ways to support teachers in sharing ideas and trying out new practices that advance student learning. In doing so, you'll empower teachers and students alike.
| Author | : Terry L Cooper |
| Publisher | : Routledge |
| Total Pages | : 310 |
| Release | : 2014-12-18 |
| Genre | : Political Science |
| ISBN | : 1317477774 |
This book shows students entering the public service as well as professionals in the field how to become ethically competent to provide the leadership needed to advance the public interest. The book doesn't just talk about ethics. The contributors describe how ethical competence should guide organizational conduct. All chapters are original, and written by experts in the PA field for this book.
| Author | : Norma M Riccucci |
| Publisher | : Routledge |
| Total Pages | : 209 |
| Release | : 2014-12-18 |
| Genre | : Business & Economics |
| ISBN | : 1317459954 |
This reader presents a balanced collection of 16 administrative profiles of high-level government and nonprofit officials for course use. The profiles were originally published as part of a series for Public Administration Review. The profiles themselves cover a wide range of public service professionals at the local, state, and federal levels, and are written by a distinguished cast of authors. A concluding chapter by Riccucci pulls together and synthesizes the various themes of the profiles.
| Author | : B Guy Peters |
| Publisher | : SAGE |
| Total Pages | : 409 |
| Release | : 2007-05-23 |
| Genre | : Political Science |
| ISBN | : 1446204782 |
The past two decades have been marked by a period of substantial and often fundamental change in public administration. Critically reflecting on the utility of scholarly theory and the extent to which government practices inform the development of this theory, the Handbook of Public Administration was a landmark publication which served as an essential guide for both the practice of public administration today and its on-going development as an academic discipline. The Concise Paperback Edition provides a selection of 30 of the original articles in an accessible paperback format and includes a new introduction by B. Guy Peters and Jon Pierre. It is an essential point of reference for all students of public administration.
| Author | : Barry O'Toole |
| Publisher | : Routledge |
| Total Pages | : 378 |
| Release | : 2006-09-27 |
| Genre | : Political Science |
| ISBN | : 1135770999 |
A close examination of the ethics of higher civil servants in Britain and how they have been undermined by recent developments in public administration. Barry O'Toole tackles key questions such as: how should public servants behave? how should they be encouraged to think ethically? how should they be motivated to do so? Focusing on the role of public service, public duty and the public interest in the twenty-first century, O’Toole answers these important questions and looks at the emergence of ‘new public management’, the increasingly important role of 'special advisers' and the decline of the public service ethos under New Labour. The Ideal of Public Service explores some of the key contributions to the development of ideas about public service in the context of British central administration and provides a discussion of recent trends in administrative practice in the UK. Combining political theory and an analysis of the history and development of the civil service, this timely book will be of strong interest to those researching British Politics, Governance and Public Policy.
| Author | : Jane Marie Souza |
| Publisher | : Taylor & Francis |
| Total Pages | : 275 |
| Release | : 2023-07-03 |
| Genre | : Education |
| ISBN | : 1000978834 |
Co-published with “While assessment may feel to constituents like an activity of accountability simply for accreditors, it is most appropriate to approach assessment as an activity of accountability for students. Assessment results that improve institutional effectiveness, heighten student learning, and better align resources serve to make institutions stronger for the benefit of their students, and those results also serve the institution or program well during the holistic evaluation required through accreditation.” – from the foreword by Heather Perfetti, President of the Middle States Commission on Higher EducationColleges and universities struggle to understand precisely what is being asked for by accreditors, and this book answers that question by sharing examples of success reported by schools specifically recommended by accreditors. This compendium gathers examples of assessment practice in twenty-four higher education institutions: twenty-three in the U.S. and one in Australia. All institutions represented in this book were suggested by their accreditor as having an effective assessment approach in one or more of the following assessment focused areas: assessment in the disciplines, co-curricular, course/program/institutional assessment, equity and inclusion, general education, online learning, program review, scholarship of teaching and learning, student learning, or technology. These examples recommended by accrediting agencies makes this a unique contribution to the assessment literature.The book is organized in four parts. Part One is focused on student learning and assessment and includes ten chapters. The primary focus for Part Two is student learning assessment from a disciplinary perspective and includes four chapters. Part Three has a faculty engagement and assessment focus, and Part Four includes four chapters on institutional effectiveness and assessment, with a focus on strategic planning.This book is a publication of the Association for the Assessment of Learning in Higher Education (AALHE), an organization of practitioners interested in using effective assessment practice to document and improve student learning.
