Marketing Management and Communications in the Public Sector

Marketing Management and Communications in the Public Sector
Author: Martial Pasquier
Publisher: Routledge
Total Pages: 273
Release: 2012-03-12
Genre: Business & Economics
ISBN: 1136504591

The fields of marketing and communication have become increasingly important for modern public administrations in recent years but the focus on these subjects has been geared mainly towards the generation of outputs, leaving somewhat behind the analysis and deeper reflections on the impact they make and their limitations. This book provides a thorough overview of the major concepts in marketing and communication which is done by utilizing an exclusive and decisive public-sector approach, with an unambiguous international outlook. The possibilities and limits of the application of marketing and communication, from strategic aspects to the more concrete questions of instruments and implementation, are discussed and if the realities of the public sector are the key to any understanding of marketing and communication, the international scene is the only possible ground to do this in. Aided by a multitude of pedagogical features, Marketing Management and Communications in the Public Sector is a key read for all students, practitioners and scholars working or studying in this field.

Reputation Management Techniques in Public Relations

Reputation Management Techniques in Public Relations
Author: Erdemir, Ayse
Publisher: IGI Global
Total Pages: 451
Release: 2018-01-26
Genre: Business & Economics
ISBN: 1522536205

Reputation is becoming an imperative business function that influences strategic decisions including the direction of a business plan and how an organization should be communicating with its stakeholders and publics. It is crucial for an organization to measure public relations outputs and outcomes as well as measuring established and developing relationships. Reputation Management Techniques in Public Relations is a critical scholarly resource that examines public relations strategies, such as employing media plans, determining communication channels, setting objectives, choosing the right promotional programs and message strategies, budgeting and assessing the overall effectiveness of a company’s public relations strategy. Featuring coverage on a broad range of topics, such as brand and customer communications, corporate social responsibility, and leadership, this book is geared towards practitioners, professionals, and scholars seeking current research on reputation management.

Managing Public Relations and Brand Image through Social Media

Managing Public Relations and Brand Image through Social Media
Author: Singh, Anurag
Publisher: IGI Global
Total Pages: 378
Release: 2016-05-16
Genre: Business & Economics
ISBN: 1522503331

Each consumer now has the power to be a journalist, reviewer, and whistle blower. The prevalence of social media has made it possible to alter a brand’s reputation with a single viral post, or spark a political movement with a hashtag. This new landscape requires a strategic plasticity and careful consideration of how the public will react to an organization’s actions. Participation in social media is mandatory for a brand’s success in this highly competitive online era. Managing Public Relations and Brand Image through Social Media provides the latest research and theoretical framework necessary to find ease in the shifting public relations and reputation management worlds. It provides an overview of the tools and skills necessary to deftly sidestep public affronts and to effectively use online outlets to enhance an organization’s visibility and reputation. This publication targets policy makers, website developers, students and educators of public relations, PR and advertising professionals, and organizations who wish to better understand the effects of social media.

Public Relations

Public Relations
Author: Frank Jefkins
Publisher: Elsevier
Total Pages: 287
Release: 2016-06-03
Genre: Social Science
ISBN: 1483183173

Public Relations discuss the historical background, organization, definition, and promotion of the subject as a management function. The factors that influence public expectations of public relations are presented in detail. A section of the book enumerates the characteristics of an effective PR practitioner. Such factors as ability to communicate, organize, interact with people, having personal integrity, and imagination are explained thoroughly. The book provides a comprehensive discussion of the common and statute law affecting public relations. It also reviews the types of defamation like slander and libel. The topic copyright is explained. A section of the book covers the product's life cycle. This subject includes the packaging, distribution, sales force, market education, promotion, and merchandising of the product. It is important that management- employee relations should be stimulated by PR techniques. These techniques can be in the form of house journals, notice-boards, audio-visual, speak up schemes, shop-floor talks, staff conferences, and other get-togethers. The book will provide useful information to reporters, advertisers, commercial developers, students and researchers in the field of marketing.

Spin Sucks

Spin Sucks
Author: Gini Dietrich
Publisher: Pearson Education
Total Pages: 165
Release: 2014
Genre: Business & Economics
ISBN: 078974886X

Go beyond PR spin! Master better ways to communicate honestly and regain the trust of your customers and stakeholders with this book.

Qualitative Research Methods in Public Relations and Marketing Communications

Qualitative Research Methods in Public Relations and Marketing Communications
Author: Christine Daymon
Publisher: Routledge
Total Pages: 306
Release: 2005-06-29
Genre: Business & Economics
ISBN: 1134596081

A practical, highly accessible guide for novice researchers conducting qualitative research in public relations and marketing communications, this book guides the reader through all aspects of the research process.

Online Public Relations

Online Public Relations
Author: David Phillips
Publisher: Kogan Page Publishers
Total Pages: 244
Release: 2001
Genre: Business & Economics
ISBN: 9780749435103

This title aims to bridge the gap between action and analysis for public relations and the Internet. It covers up-to-date research and gives practical advice on every aspect of successful on-line public relations.

Public Relations For Dummies

Public Relations For Dummies
Author: Eric Yaverbaum
Publisher: John Wiley & Sons
Total Pages: 391
Release: 2011-03-03
Genre: Business & Economics
ISBN: 111805279X

Proven techniques that maximize media exposure for your business A seasoned PR pro shows you how to get people talking When it comes to public relations, nothing beats good word of mouth. Want to get customers talking? This friendly guide combines the best practical tools with insight and flair to provide guidance on every aspect of PR, so you can launch a full-throttle campaign that'll generate buzz -- and build your bottom line. Discover how to * Map a winning PR strategy * Grab attention with press releases, interviews, and events * Cultivate good media relations * Get print, TV, radio, and Internet coverage * Manage a PR crisis