Productivity And Quality Through People
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| Author | : Y K Shetty |
| Publisher | : Praeger |
| Total Pages | : 0 |
| Release | : 1985-10-24 |
| Genre | : Business & Economics |
| ISBN | : 0899301150 |
This book contains specific recommendations by world renowned experts for boosting productivity through quality and employee management techniques. It provides new understanding, backed by the experiences of close to two dozen major firms, of the day-to-day policies and practices that contribute to business success. The contributors, representing a broad cross-section of American and Japanese business and industry, provide guidelines for developing and implementing successful productivity improvement programs including creating awareness, measuring inputs and outputs, and follow-up. They show how companies have applied quality and productivity concepts to make profits and morale soar and how the successful implementation of quality circles improves quality and productivity, customer satisfaction, and employee morale. Introductory, integrative, and concluding chapters by coeditors Shetty and Buehler provide perspective and additional suggestions for combining theory and practice to create effective programs.
| Author | : Johnson Edosomwan |
| Publisher | : CRC Press |
| Total Pages | : 418 |
| Release | : 1995-06-16 |
| Genre | : Technology & Engineering |
| ISBN | : 9780585376448 |
This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical strategies for implementing quality programmes, balancing productivity and quality results , resolving quality problems and empowering employees.
| Author | : Jochen Wirtz |
| Publisher | : Ws Professional |
| Total Pages | : 80 |
| Release | : 2017 |
| Genre | : Business & Economics |
| ISBN | : 9781944659424 |
Preface -- Introduction -- Integrating service quality and productivity strategies -- What is a service quality? -- Identifying and correcting service quality problems -- Measuring service quality -- Soft and hard service quality measures -- Learning from customer feedback -- Hard measures of service quality -- Tools to analyze and address service quality problems -- Return on quality -- Defining and measuring productivity -- Improving service productivity -- Conclusion -- Summary -- Endnotes
| Author | : Imre Bernolak |
| Publisher | : Quality Press |
| Total Pages | : 265 |
| Release | : 2009-03-13 |
| Genre | : Business & Economics |
| ISBN | : 0873895266 |
This book is the culmination of inter-firm comparisons done by the author of more than 4,000 companies in over 100 different industries. These productivity analyses and comparisons all show that virtually every organization, even the best, can learn from their competitors and counterparts, as well as from self-analysis, about how to achieve more and better through improved organization and utilization of their resources. Part I explains what productivity is and why it’s so important. Part II describes how productivity problems and opportunities can be identified through measurement and systematic analysis. While this is not a statistical textbook, it explains through simple and practical solutions how one can benefit from relevant measurement. Part III outlines how each individual person can improve their productivity and become significantly more efficient and effective. Part IV reviews how productivity can be enhanced through better planning, organization, use of time, knowledge, technology and resources. This basic and comprehensive book is intended for entrepreneurs, managers of local branches of large corporations, such as banks, business chains, as well as managers or aspiring managers in other private or public organizations. It is essential reading for students of business administration, economics, as well as managerial practices, and fills a hole in the training of students in all fields where they will manage people and resources. Professionals, other knowledge workers and technical people also benefit because their professional training usually concentrates on their specific expertise and not productivity improvement. Over the years it has become clear that even managers of the best organizations can benefit by learning from the experience of others.
| Author | : Amitava Mitra |
| Publisher | : John Wiley & Sons |
| Total Pages | : 800 |
| Release | : 2021-04-28 |
| Genre | : Technology & Engineering |
| ISBN | : 1119692350 |
The newest edition of an insightful and practical statistical approach to quality control and management In the newly revised and thoroughly updated Fifth Edition of Fundamentals of Quality Control and Improvement, accomplished academic, consultant, and author Dr. Amitava Mitra delivers a comprehensive and quantitative approach to quality management techniques. The book demonstrates how to integrate statistical concepts with quality assurance methods, incorporating modern ideas, strategies, and philosophies of quality management. You'll discover experimental design concepts and the use of the Taguchi method to incorporate customer needs, improve lead time, and reduce costs. The new edition also includes brand-new case studies at the end of several chapters, references to the statistical software Minitab 19, and chapter updates that add discussions of trending and exciting topics in quality control. The book includes access to supplementary material for instructors consisting of a new instructor's solutions manual and PowerPoint slides, as well as access to data sets for all readers. Readers will also benefit from the inclusion of: A thorough introduction to the evolution of quality and definitions of quality, quality control, quality assurance, quality circles, and quality improvement teams An exploration of customer needs and market share, as well as the benefits of quality control and the total quality system Practical discussions of quality and reliability, quality improvement, product and service costing, and quality costs A concise treatment of how to measure quality costs, the management of quality, and the interrelationship between quality and productivity Perfect for upper-level undergraduate and graduate students in quality control and improvement, the Fifth Edition of Fundamentals of Quality Control and Improvement will also earn a place in the libraries of business students and those undertaking training programs in Six Sigma.
| Author | : Suhana Mohezar |
| Publisher | : Springer Nature |
| Total Pages | : 145 |
| Release | : 2021-08-23 |
| Genre | : Psychology |
| ISBN | : 9811642656 |
This book provides an understanding and imaging of how a stress-free workplace might be designed and implemented in the context of the ‘new normal.’ Statistics show that more and more people are experiencing an increase in work-related stress, and its impact on individual psychology and well-being as well as organizational performance can be devastating. Globally, the most recent data on work-related illnesses account for 2.4 million deaths. Against this backdrop, and taking stock of how the pandemic is affecting the workplace and employee well-being, this book proposes transformations in work spaces, from implementing effective “greening” features, to more efficient technology-supported spaces. It establishes links between workplace design and creativity, happiness and productivity, confronting related issues such as generation gaps, digital interruptions, collaborative work environments and sustainability, and their respective connections with workspace environment and well-being. The book situates this discussion within a broader discussion on work and quality of life. Furthermore, the book demonstrates how several sustainable development goals might be achieved through transformed work spaces. Through an intersection between organizational psychology, well-being and quality of life studies, sociology, human resources, and ergonomics, this book is a timely examination of work-related stress in relation to work spaces that require rethinking and transformation in the throes, and wake, of the pandemic.
| Author | : United States. Congress. House. Committee on Ways and Means. Subcommittee on Trade |
| Publisher | : |
| Total Pages | : 192 |
| Release | : 1981 |
| Genre | : Competition, International |
| ISBN | : |
| Author | : |
| Publisher | : |
| Total Pages | : 540 |
| Release | : 1988 |
| Genre | : Occupations |
| ISBN | : |
| Author | : Richard B. Freeman |
| Publisher | : University of Chicago Press |
| Total Pages | : 284 |
| Release | : 2009-10-15 |
| Genre | : Business & Economics |
| ISBN | : 0226261956 |
In recent years, globalization and the expansion of information technologies have reshaped managerial practices, forcing multinational firms to adjust business practices to different environments and domestic companies to adjust to their foreign competitors. In International Differences in the Business Practices and Productivity of Firms, a distinguished group of contributors examines the phenomenon of widespread differences in managerial practices across firms, establishments within firms, and countries. This volume brings together eight studies that combine qualitative and quantitative insider analysis of business practices such as the use of teams, incentive pay, lean manufacturing, and quality control, revealing the elements that determine which practices are adopted and why. International Differences in the Business Practices and Productivity of Firms offers a much-needed model for measuring the productivity and performance of international firms in a fast-paced global economy.
| Author | : William C. Byham |
| Publisher | : Development Dimensions International |
| Total Pages | : 209 |
| Release | : 1989-01-01 |
| Genre | : Communication in management |
| ISBN | : 9780962348303 |
A contemporary fable that shows how empowering people--zapping them--builds strong, enthusiastic employees and organizations dedicated to improving quality, sales, and productivity.
