Table of Contents Preface Sect. 1 The Setting 1 1 The Political Context of Public Personnel Administration 3 2 Competing Perspectives on Public Personnel Administration: Patronage, Civil Service, and Privatization 16 3 What Every Public Personnel Manager Should Know About the Constitution 29 4 Personnel Management in the Local Government Setting 46 5 The American Federal Bureaucracy: A Retrospective Look at Reinvention and Reform 62 6 Deregulating the Public Personnel Function 75 Sect. 2 The Techniques 91 7 Strategic Human Resource Management 93 8 Issues, Challenges, and Changes in Recruitment and Selection 106 9 Why Public Managers Hate Position Classification 126 10 Compensation, Merit Pay, and Motivation 143 11 The Trials and Tribulations of Performance Appraisal: Problems and Prospects on Entering the Twenty-First Century 154 12 Public Employee Benefits and the Changing Nature of the Workforce 167 Sect. 3 The Issues 181 13 Productivity and Privatization: The Human Resource Management Connection 183 14 Privatizing Personnel: Outsourcing Public Sector Functions 196 15 Equal Employment Opportunity and Affirmative Action in the Public Sector 209 16 Sexual Harassment in the Workplace 225 17 Working Together: Meeting the Challenge of Workplace Diversity 238 18 The Difference That Gender Makes 256 19 Disabled or Not Disabled: How Does the Americans With Disabilities Act Affect Employment Policies? 271 20 Supplementing Common Myths With Uncommon Management: The Effective Involvement of Volunteers in Delivering Public Services 287 21 Ethics and Human Resource Management 301 Sect. 4 Reform and the Future 317 22 Problems and Prospects for Public Employee Unions and Public Managers 319 23 Facing Fundamental Challenges in Reforming Public Personnel Administration 334 24 Reforming Public Sector Human Resource Management: Best Practices From the Practitioner's View 352 25 The Reform Agenda: Where Do We Go From Here? 367 Index 379.