Principles Of Hotel Front Office Operations
Download Principles Of Hotel Front Office Operations full books in PDF, epub, and Kindle. Read online free Principles Of Hotel Front Office Operations ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Author | : Sue Baker |
Publisher | : Burns & Oates |
Total Pages | : 340 |
Release | : 2000 |
Genre | : Business & Economics |
ISBN | : |
A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer's guide to accompany the text.
Author | : Sue Baker |
Publisher | : Burns & Oates |
Total Pages | : 289 |
Release | : 1994-01-01 |
Genre | : Hotel front desk personnel |
ISBN | : 9780304327294 |
Author | : James A. Bardi |
Publisher | : Wiley |
Total Pages | : 0 |
Release | : 1996-08-26 |
Genre | : Business & Economics |
ISBN | : 9780471287124 |
This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.
Author | : Jerome J. Vallen |
Publisher | : WCB/McGraw-Hill |
Total Pages | : 360 |
Release | : 1980 |
Genre | : Business & Economics |
ISBN | : |
Author | : Michael L. Kasavana |
Publisher | : Educational Institute |
Total Pages | : 0 |
Release | : 2013-04-26 |
Genre | : Hotel management |
ISBN | : 9780133430783 |
Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.
Author | : Chiranjib Kumar, Ph.d. |
Publisher | : Createspace Independent Publishing Platform |
Total Pages | : 264 |
Release | : 2016-07-03 |
Genre | : |
ISBN | : 9781535045926 |
Front Office is one of the major revenue producing department in the hotel. Whether hotel is small or big it requires front office to run the business smoothly without any trouble. Front office not only sells the rooms of the hotel but also sells other services offered by the hotels. It is controlling centre of movement of guest inside the hotel. Most of the hospitality and tourism business requires well managed front office to delegate the work in proper way. The book is based on extensive research on front office operation in Hospitality and Tourism services. It is prepared to meet with requirement of front office personnel in challenging scenario of hotel operation. It covers almost all important aspects of Front office operation as per the demand of hotel industry. It provides an opportunity to become true Front Office professionals. The book contains simplicity in diversity and touches almost all the important points which are required to understand the concept of Front office operation and management that is reservation, check-in to check-out and further leads to the advance stage that is Night Audit, Revenue Reports, PMS, GDS Hotel Statistic Reports, Room Forecasting, yield management, sales promotion, resorts and cruise and other aspects. It includes various procedures of front office starting from check-in to check-out and arrival to departure.
Author | : Roy C Wood |
Publisher | : SAGE |
Total Pages | : 577 |
Release | : 2008-06-05 |
Genre | : Business & Economics |
ISBN | : 1446206424 |
At last, a comprehensive, systematically organized Handbook which gives a reliable and critical guide to all aspects of one of the world′s leading industries: the hospitality industry. The book focuses on key aspects of the hospitality management curriculum, research and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it. Topics include: • The nature of hospitality and hospitality management • The relationship of hospitality management to tourism, leisure and education provision • The current state of development of the international hospitality business • The core activities of food, beverage and accommodation management • Research strategies in hospitality management • Innovation and entrepreneurship trends • The role of information technology The SAGE Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis. Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India
Author | : Sue Baker |
Publisher | : |
Total Pages | : 290 |
Release | : 1996-01-01 |
Genre | : Hotel front desk personnel |
ISBN | : 9781862504578 |
Australian adaption of an English practical text for students new to the hotel industry undertaking courses based on the tourism training Australia/ACTRAC ('black book') front office/reception training modules BFO1, BFO2, BFO3, BFO6, BFO7, BFO8, BFO9 and BFO10. The activities provided cover the basic principles and concepts of front office operations. They follow a typical guest from check-in to check-out. Includes diagrams, tables, end of chapter summaries, review and discussion questions. There is also a glossary of terms and an index.
Author | : Sue Baker |
Publisher | : |
Total Pages | : 325 |
Release | : 2000 |
Genre | : Hotel front desk personnel |
ISBN | : 9788131504055 |
Author | : Angela Roper |
Publisher | : Routledge |
Total Pages | : 180 |
Release | : 2017-09-28 |
Genre | : Business & Economics |
ISBN | : 1317247825 |
This book evaluates how and why vertical disintegration has occurred in the global corporate hotel industry, as it undergoes a structural transformation. It provides a unique insight into the new competitive landscape. Underpinned by academic literature, it includes first-hand accounts from the most eminent senior executives of firms in and around the industry. It provides an in-depth perspective of a modern industrial phenomenon and makes observations as to the profitable way forward for the industry. This text is an important read for those working, advising and investing in the sector as well as for students, graduates and researchers.